"Y.E DESIGN Email Virus" removal guide
What is "Y.E DESIGN Email Virus"?
Cyber criminals use the "Y.E DESIGN Email Virus" spam email campaign to spread the Emotet malicious program, a high-risk virus infection designed to steal sensitive/personal information and proliferate other infections. Criminals send many emails that contain a malicious attachment - once opened (executed), the file installs the aforementioned Emotet virus. We strongly recommend that you ignore this and other similar emails.
Scammers/cyber criminals who created this spam campaign send an email designed to give the impression that it relates to a purchase order. The message urges recipients to issue an invoice urgently (no later than 14.01.19). The email claims to be from Annie M. Juarez (either a fictitious person or a stolen identity) who is a representative of the Y.E DESIGN company based in Malaysia. The company has nothing to do with this scam - scammers often use the names of well-known companies. The email contains an attachment, a malicious Excel file. Once opened, the file asks to enable editing (or enable content). Protected View mode prevents infected documents from infiltrating computers and, therefore, we strongly recommend that you remain in this mode when dealing with documents downloaded from unsafe locations or senders (including emails such as "Y.E DESIGN Email Virus"). If asked, do not enable editing or macros commands, since this will result in download and installation of Emotet. This virus is designed to steal sensitive, personal information such as logins, passwords, data relating to browsing activity, and banking details. By gaining access to this information, cyber criminals could perform money transfers or purchases. Furthermore, computer infections of this type often open "backdoors" for other threats (viruses). Thus, having a malicious program such as Emotet installed can lead to further virus installations.
Cyber criminals use many other spam campaigns to proliferate computer infections including, for example, UNILEVER Email Virus, Christmas Day Bonus Gift Email Virus, and A2 Trading Corp Email Virus. Examples of other possible threats are Adwind, FormBook, TrickBot, and Ursnif. Most of these viruses are proliferated via emails that contain malicious attachments (or website links).
How did "Y.E DESIGN Email Virus" infect my computer?
"Y.E DESIGN Email Virus" can infect computers only if the malicious attachment is opened and Protected View is turned off (editing or macro commands are enabled). In this situation, the malicious Excel document downloads and installs the Emotet virus. In other cases, the attached documents might be archive files, PDF documents, executable files, and so on. The email might also contain a web link that leads to a malicious attachment. In all cases, however, these infections cannot proliferate without the manual intervention of the computer user - permission must first be given for a particular infection to be installed. For example, manual execution of an infected .exe (executable) file.
How to avoid installation of malware?
To prevent computer infection by viruses proliferated through malicious email attachments, do not download or open attachments (or web links) presented in emails received from unknown, suspicious, or untrustworthy email addresses. Having a reputable anti-virus or anti-spyware suite installed and enabled can prevent installation of many viruses. They can also prevent harm to operating systems by detecting and eliminating threats early. If you have already opened a "Y.E DESIGN Email Virus" attachment, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.
Text presented in the "Y.E DESIGN Email Virus" email message:
Subject: PURCHASE ORDER : PO# GT-18501109
We enclosed attached (PO# GT-18501109), please issue us Proforma Invoice accordingly to arrange 50% down payment and 50% balance will be remitted after receiving scan copy of shipping documents.
Please advise us on your best delivery time(ETD and ETA). Once we receive Proforma
Invoice, we will arrange payment .
We need Order urgently.
Kindly help to advise the part number.
Delivery date : If possible not later than 14.01.19. Kindly advise us.
Annie M. Juarez
Y.E DESIGN VISION SDN BHD (422065-K)
No.18 Persiaran Lombong Emas Park, Seremban Light Industrial Park,
Julam Tun Fr. Ismail, 70200 Seremban, Negeri Sembilan.
Phone: 06-7613 931 Fax: 06-7613 137
(SST No: N10-1808-22200003)
Malicious attachment distributed via the "Y.E DESIGN Email Virus" spam campaign:
Instant automatic removal of Y.E DESIGN purchase order virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Y.E DESIGN purchase order virus. Download it by clicking the button below:
- What is "Y.E DESIGN Email Virus"?
- STEP 1. Manual removal of Emotet malware.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck the "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Spyhunter for Windows.