"Error Code XLMR01F7985" removal instructions
What is "Error Code XLMR01F7985"?
Scammers use "Error Code # XLMR01F7985" to deceive people into believing that an error has occurred on the Windows Operating System and they should contact Microsoft technical support. This is simply a scam, a fake error message that is displayed on an untrustworthy, deceptive website. Typically, people do not visit websites of this type intentionally - they are redirected to them by potentially unwanted applications (PUAs) that are installed on computers or web browsers. Many users install these apps inadvertently without their knowledge. As well as unwanted redirects, PUAs record data (relating to browsing activity and other details) and serve users with various intrusive advertisements.
The "Error Code # XLMR01F7985" fake alert is displayed on a deceptive website that opens a pop-up window within it. According to the pop-up, the user's computer was disabled due to the error. It also contains a warning that this error should not remain unfixed, since it might cause further complications. The deceptive website contains a telephone number [(833) 430-6138] to contact technicians (supposedly from Microsoft) to fix the error. The website also warns visitors that it also detected a malware infection, and thus Facebook details, email accounts, and other sensitive information is in danger. Note that neither Microsoft company nor its support team has anything to do with this fake error. This is a common scam used to trick people into contacting cyber criminals (scammers) who use these websites to extort money from everyday users. Generally, when contacted these criminals urge people to purchase software to fix errors/eliminate other problems or purchase 'technical guidance'. Websites of this type should never be trusted. The best option is to ignore the message and close them. If the site cannot be closed in the normal way, use Task Manager and terminate the entire browser process, or restart the computer. Do not restore the closed browsing session, since this will return you to the deceptive website.
As mentioned in our introduction, PUAs cause redirects to deceptive, scam websites. These apps also serve users with intrusive advertisements and record browsing-related data. They deliver ads such as coupons, banners, surveys, pop-ups, and others that are displayed via tools that enable placement of third party graphical content on any site. The ads conceal underlying content and can be very annoying. Clicking ads of this type might lead to dubious (potentially, malicious) websites or run scripts that download/install potentially malicious applications. Additionally, most PUAs gather browsing-related data, including, for example, URLs of visited websites, IP addresses, geo-locations, search queries, and so on. They also gather personal/sensitive data. PUAs developers share the details with third parties (potentially, cyber criminals) who misuse them to generate revenue. Thus, having data tracking applications installed can lead to online privacy issues, problems with browsing safety, or even identity theft.
|Name||"Error Code XLMR01F7985" virus|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of one's computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)|
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
Many deceptive websites display fake errors, viruses, and other messages, however, most are designed to extort money from users by tricking them into purchasing unnecessary apps or paying for services that are not required. Examples of other websites that contain deceptive content are Windows Is Not Activated, Activate Your Windows Now, and This Computer Is Blocked. Most potentially unwanted apps are very similar - developers promote them as providing useful features, tools, and so on. In fact, they only trick people into downloading and installing other unwanted software. Once installed, PUAs only cause problems and provide none of the functionality promised.
How did potentially unwanted applications install on my computer?
Some of PUAs can be downloaded from their websites, however, they are usually installed through the aforementioned intrusive ads or a deceptive marketing method called "bundling". Bundling is used by software developers who aim to trick people into installing unwanted apps together with regular software. Developers do not disclose information about PUAs bundled within installation (or download) set-ups. They often hide them in "Custom", "Advanced" sections (and other similar settings/options). Furthermore, many users skip installation steps without checking the settings, thus allowing download/installation of PUAs.
How to avoid installation of potentially unwanted applications?
Do not to use third party software downloaders/installers or download software from untrustworthy websites, using peer-to-peer networks, and other dubious tools. Download software using official and trustworthy websites (sources) only. Install software carefully - do not skip download/installation steps without first checking "Custom", "Advanced", and other settings. Deselect unwanted offers and only then finish the download or installation process. Avoid clicking intrusive ads, especially if they are displayed on dubious websites. Bear in mind that even if they seem legitimate, many redirect to potentially malicious websites such as gambling, pornography, adult dating, and so on. If you encounter these redirects, check installed extensions, plug-ins, and add-ons on your browser. Also check programs on your computer. Eliminate any unknown/unwanted entries immediately. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Text presented on "Error Code XLMR01F7985" deceptive website and its associated pop-up:
** YOUR COMPUTER WAS DISABLED **
Error Code # XLMR01F7985
Call MS Technical Support: (833) 430-6138
Try not to ignore this important warning.
In the event that you leave this without fixing this issue, access to your PC will be expelled to anticipate further obliteration to our system.
Your PC has alerted us that it was contaminated with malware. The following information is in threat:
1. Facebook Details
2. Credit Card Information
3. Email Credentials
4. Browsing History and Information
You should get in touch with us quickly so our specialists can direct you through the rebuilding procedure by telephone. If it's not too much trouble call us in the next 3 minutes to avert severe damage/loss data of your PC.
Contact MS Expert: (833) 430-6138 (Toll-Free)
The appearance of "Error Code XLMR01F7985" pop-up (GIF):
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "Error Code XLMR01F7985"?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the "error code xlmr01f7985" virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the "error code xlmr01f7985" virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with "error code xlmr01f7985" virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the "error code xlmr01f7985" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove "error code xlmr01f7985" virus from your computer, please ask for assistance in our malware support forum.
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