Citrio Browser Adware

Also Known As: Ads by Citrio Browser
Type: Adware
Distribution: Low
Damage level: Medium

Citrio Browser removal instructions

What is Citrio Browser?

Citrio Browser is a dubious web browser based on an open-source project called Chromium (which is developed by Google). This app claims to be a high-end browser, which has a low computer resource usage and provides an enhanced browsing experience (fast loading time, etc.). Although Citrio Browser may seem legitimate and useful, it delivers intrusive advertisements and records various information. Furthermore, these apps often infiltrate computers without users' consent. Therefore, Citrio Browser is categorized as a potentially unwanted application (PUA). Once installed, Citrio Browser places several shortcuts on the desktop. These typically lead to YouTube, Facebook, and other sites, depending on the shortcut name/icon.

Citrio Browser adware

As mentioned above, Citrio Browser claims to be a high-end browser, however, it delivers coupon, pop-up, banners, and other similar advertisements. These often conceal underlying content, significantly diminishing the browsing experience. In addition, some intrusive ads can redirect to malicious websites and execute scripts designed to download other PUAs or even high-risk malware. Thus, clicking them is risky and can lead to various system infections. Another significant downside is information tracking. Potentially unwanted applications such as Citrio Browser often gather information relating to browsing activity. The list of collected data types usually includes (but is not limited to) Internet Protocol (IP) addresses, queries entered into search engines, websites visited, pages viewed, and geo-locations. This collected data might include personal details that developers share with third parties to generate revenue. These parties continue to misuse private data to generate even more revenue. Therefore, having a data-tracking application installed can lead to privacy issues or even identity theft. We strongly recommend that you uninstall Citrio Browser and use a more reputable browser, such as Google Chrome, Mozilla Firefox, or other.

Threat Summary:
NameAds by Citrio Browser
Threat TypeAdware, Unwanted ads, Pop-up Virus
SymptomsSeeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methodsDeceptive pop-up ads, free software installers (bundling), fake flash player installers.
DamageDecreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

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There are many rogue browsers based on the Chromium project. For example, Secure Browser, WebShield, Chroomium, BrowserAir, and TappyTop. As with Citrio Browser, these apps also offer an enhanced browsing experience, however, potentially unwanted applications often deliver no real value for regular users. Most are designed only to generate revenue for the developers. They gather information, deliver intrusive advertisements, and, in some cases, cause unwanted redirects. PUAs pose a direct threat to your privacy and browsing safety.

How did Citrio Browser install on my computer?

Citrio Browser does has an official download website, however, due to the lack of knowledge and careless behavior of many users, these apps often infiltrate computers without permission. Developers promote them using "bundling" and intrusive advertising methods. "Bundling" is essentially stealth installation of third party applications together with regular software. Developers are not honest enough to properly disclose installation of these apps and hide them within "Custom/Advanced" settings (or other sections) of the download/installation processes. Furthermore, many users rush these procedures, skip steps, and click advertisements. This behavior often leads to inadvertent installation of PUAs such as Citrio Browser.

How to avoid installation of potentially unwanted applications?

The key to computer safety is caution. Therefore, pay attention when browsing the web and downloading/installing software. Remember that intrusive advertisements usually seem legitimate but once clicked, redirect to dubious websites (gambling, adult dating, pornography, etc.). Most are delivered by adware-type apps. If you encounter these redirects, immediately eliminate all suspicious applications and browser plug-ins. Select "Custom/Advanced" settings and carefully analyze each step of the download/installation processes. Deselect all additionally-included programs and cancel offers to download/install them. Furthermore, avoid using third party downloaders/installers, since they often promote PUAs. Download software from official sources only, using direct download links. If your computer is already infected with Citrio Browser, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this adware.

Website promoting Citrio Browser:

Citrio Browser promoting website

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Citrio Browser adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Citrio Browser adware uninstall via Control Panel

In the uninstall programs window, look for "Citrio", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application that causes Citrio Browser ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Citrio Browser adware from Internet browsers:

At time of research, Citrio Browser did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Citrio Browser ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing Citrio Browser ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the ads by citrio browser, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Citrio Browser  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing Citrio Browser ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the ads by citrio browser, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing Citrio Browser ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing Citrio Browser ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with ads by citrio browser removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the ads by citrio browser, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove ads by citrio browser from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on ads by citrio browser or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by Citrio Browser QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by Citrio Browser on your mobile device.
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