SecureDossier removal instructions
What is SecureDossier?
SecureDossier is a program that supposedly allows users to optimize their computers by cleaning drives, improving system performance, and protecting them while browsing the web. Note that many people install this program on their systems unintentionally. SecureDossier is categorized as a potentially unwanted application (PUA), since developers promote it using the "bundling" method (it is often installed together with other software).
One of the programs used to promote SecureDossier is called FirePlayer - SecureDossier is included (bundled) with FirePlayer's installer. When opened, SecureDossier allows people to perform a scan and to check for problems with the computer. It is likely that 'issues' will be detected (see our example in the screenshot above). Note that programs or applications that are promoted using the "bundling" method should not be trusted. Typically, they display scan results that include a number of so-called issues, however, the results are fake. In many cases, these programs display numerous problems simply to encourage people to purchase the software (pay for activation). The free version allows them to perform a free scan, however, to fix detected issues, they are required to purchase the full software. It is not certain that SecureDossier is one of these rogue apps, however, most PUAs operate in this way, and thus cannot be trusted. Furthermore, "bundled" apps often come in packs: users are tricked into installing more than one PUA at once. Typically, PUAs are delivered together with other unwanted apps such as browser hijackers, adware-type apps, and so on. Applications of this type usually display intrusive advertisements such as coupons, banners, surveys, pop-ups, etc. They also gather information relating to users' browsing habits such as entered search queries, IP addresses, geo-locations, URLs of visited websites (addresses), and other similar details. Developers share the data with third parties (cyber criminals) who misuse private data to generate revenue. We recommend that you uninstall SecureDossier and other installed PUAs and avoid installing apps of this type in the future.
|Name||SecureDossier potentially unwanted application|
|Threat Type||PUP (potentially unwanted program), PUA (potentially unwanted application)|
|Symptoms||A program that you don't recall installing suddenly appeared on your computer. New application is performing computer scans and displays warning messages about found issues. Asks for payment in order to eliminate the supposedly found errors.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake flash player installers.|
|Damage||Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.|
|Malware Removal (Windows)|
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
SecureDossier is just one of many apps categorized as a PUA. Other examples are One Click Booster, Registry Scanner, and Lowe Registry Cleaner. Most of these apps are presented as useful and legitimate, however, these are attempts to trick people into using them. Additionally, when installed, PUAs deliver none of the features or tools promised.
How did potentially unwanted applications install on my computer?
Some unwanted apps can be downloaded from websites that developers use to promote them, however, in most cases, people install PUAs through intrusive advertisements that they click, or when software developers use a deceptive marketing method called "bundling". They hide information about unwanted apps in settings such as "Custom", "Advanced" and other pars of software download/installation set-ups. Note, however, that these unwanted installations and downloads mostly occur when people do not check available download/installation settings/options and leave them unchanged.
How to avoid installation of potentially unwanted applications?
To prevent unwanted installation/download of potentially unwanted applications, download/install software and browse the web carefully. Download software (especially if it is free) using official/trustworthy sources and direct links. Avoid using third party software downloaders, Peer-to-Peer networks such as torrents, eMule and other similar channels. Do not skip installation/download steps. Check "Custom", "Advanced" and other similar settings/options first. Decline offers to install or download unwanted software. Do not trust intrusive ads, since they often open dubious (potentially, malicious websites) such as gambling, adult dating, pornography, and so on. If you encounter intrusive ads or redirects to dubious websites, check for unwanted extensions, plug-ins, and add-ons installed on your browser. Remove unwanted/suspicious entries immediately. You are also advised to apply this to programs installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Website promoting the app which is designed to distribute SecureDossier:
Installer designed to promote SecureDossier:
Installer of SecureDossier program:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is SecureDossier?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove malicious plug-ins from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "SecureDossier" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
At time of research, SecureDossier did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or unwanted redirects when browsing the internet, continue with the removal guide below.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the securedossier potentially unwanted application, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the securedossier potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with securedossier potentially unwanted application removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the securedossier potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove securedossier potentially unwanted application from your computer, please ask for assistance in our malware support forum.
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