CVE-2019-1663 Email Scam

Also Known As: possible malware infections
Distribution: Moderate
Damage level: Medium

"CVE-2019-1663" removal guide

What is "CVE-2019-1663"?

"CVE-2019-1663" is the name of a sextortion scam that is used to blackmail people by threatening them to leak humiliating/compromising photos. In order to prevent it, recipients are encouraged to pay a particular amount of money (cryptocurrency). There are many emails of this type, none of them should be trusted. If received, they should be ignored and deleted.

CVE-2019-1663 spam campaign

Scammer behind this email says that he has infected a computer months ago and got a full access to some account (supposedly email). Whoever received this email is informed that he has hijacked a router and installed a trojan on the operating system. This trojan allowed him to make a full backup of data store on the computer, including browsing history, contacts, phone numbers and so on. This scammer claims that he made screenshots of of pornography websites that were visited by a recipient and also used computer's camera (webcam) to make photos of him watching/visiting those websites. He makes threats that these photos will be sent to all recipient's contacts, including friends, colleagues and family. However, to keep those compromising in secret, he demands to pay him $722 in Bitcoins using the provided Bitcoin wallet address. People have 48 hours to make a transaction, otherwise the person behind this email will lock the computer and spread those screenshots. We strongly recommend not to do that. This whole email is simply a scam, cyber criminals who create such emails send them to a lot of people and hope that at least someone will take them seriously.

Threat Summary:
Name CVE-2019-1663 Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Crooks claim that they've injected a trojan into recipient's computer and capture a video of recipient masturbating. They also threaten to send the video to all of recipient's contacts if a ransom is not paid.
Cyber Criminal Cryptowallet Address 15J1XZBGRcgQgE4HmTBzzKw6LDzazJRAiU (Bitcoin) - the wallet address may vary depending on scam's variant.
Size Of Ransom
$722 - the price may vary depending on scam's variant.
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of one's computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.

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Here are scams that are quite similar to this one: "Placed a malware on the xxx streaming site", "This account was recently infected" and "Hey. It's me! Your future friend or enemy". They might be slightly different, however, the main purpose remains the same - to extract money from unsuspecting people. Unfortunately, there is another scam campaign type where sent emails contain attachments. For example, Microsoft Office or PDF documents, JavaScript, executable files, archives like ZIP, RAR and so on. Cyber criminals behind them have another goal - to spread malicious programs. If opened, those attachments download and install high-risk infections like LokiBot, TrickBot, Emotet, AZORult, Adwind etc. Programs of this type usually are designed to proliferate other malware, to steal personal details like logins, passwords, information about user's browsing habits and so on. Having computer infected with these programs usually cause financial, data loss, issues with privacy, browsing safety and so on.

We receive a great deal of feedback from concerned users about this scam email. Here is the most popular question we receive:

Q: Hi team, I received an email stating that my computer was hacked and they have a video of me. Now they are asking for a ransom in Bitcoins. I think this must be true because they listed my real name and password in the email. What should I do?

A: Do not worry about this email. Neither hackers nor cyber criminals have infiltrated/hacked your computer and there is no video of you watching pornography. Simply ignore the message and do not send any Bitcoins. Your email, name, and password was probably stolen from a compromised website such as Yahoo (these website breaches are common). If you are concerned, you can check if your accounts have been compromised by visiting haveibeenpwned website.

How do spam campaigns infect computers?

Emails of this type can do damage only if files attached to them (or web links presented in them) are opened, otherwise they are harmless. For example, archive files have to be extracted and their contents executed, Microsoft Office documents have to be opened and permissions to enable macros commands given and so on. Other files cause damage in a very similar way.

How to avoid installation of malware?

Various irrelevant emails received from unknown, questionable addresses should not be trusted, especially if they contain web links or attachments. Software should be downloaded using official and trustworthy sources/websites, and direct download. It is not recommended to use tools like Peer-to-Peer networks, unofficial pages and third party downloaders for that. We strongly recommend to update installed programs using functions or tools provided by official developers only. Other sources (unofficial software updaters) are often used to proliferate unwanted apps or even malware. Same applies to software 'cracking' tools, they are not legal and often cause downloads/installations of malicious programs. Furthermore, Microsoft Office versions that are older than 2010 should not be used. Those versions are not capable of preventing users from installing malware. Never versions have the "Protected View" mode included, it prevents downloaded and opened files from downloading and installing computer infections. One more way to keep computers safe is to use a trustworthy anti-virus or anti-spyware software, besides, it should be always enables. If you've already opened malicious attachments, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Text presented in the "CVE-2019-1663" email letter:

Hello, friend!
This is important info for you!
Some months ago I hacked your computer and got full access to your account
On day of hack your profile has pass: *
So, you can change the pass, yes.. Or already changed... But my soft
intercepts it every time.
How I made it:
In the software of the router, through which you went online, was a vulnerability. I
used it...
If you interested you can read about it: CVE-2019-1663 - a vulnerability in the
web-based management interface of the Cisco routers.
I just hacked this router and placed my virus on it.
When you went online, my trojan was installed on the OS of your computer.
After that, I made a full backup of your pc (I have all your address book, history
of viewing sites, all files, phone numbers and addresses of all your contacts).
A month ago, I wanted to lock your PC and ask for a not big amount of btc to
But I looked at the web-pages that you regularly visit, and I was shocked by what I saw!!!
I'm talk you about web-history for adults.
I want to say - you are a BIG pervert. Your fantasy is shifted far away from the
normal course!
And I got an idea....
I made a screenshot of the adult web-page where you have fun (do you understand what it
is about, huh?))).
After that, I made a screenshot of your joys (using the camera of your computer) and
glued them together.
Turned out amazing! You are so spectacular!
I'm know that you would not like to show these screenshots to your friends,
relatives or colleagues.
I think $722 is a very, very small amount for our secret.
Besides, I have been spying on you for so long, having spent a lot of time!
Pay ONLY in bitcoins!
My btc wallet: 15J1XZBGRcgQgE4HmTBzzKw6LDzazJRAiU
You do not know how to use bitcoins?
Enter a query in any search sites: "how to replenish btc wallet".
It's extremely easy
For this payment I give you two days (48 hours).
As soon as this email is opened, the timer will work.
After payment, my malware and dirty screenshots with your enjoys will be self-destruct
If I do not receive from you the specified amount, then your device will be locked,
and all your contacts will receive a screenshots with your "enjoys".
I hope you understand your situation.
- Do not try to find and destroy my malicious code! (All your data, files and screenshots is
already uploaded to a remote server)
- Do not try to contact me (you yourself will see that this is impossible, the
sender address is automatically generated)
- Various security services will not help you; formatting a disk or destroying a
device will not help, since your data is already on a remote server.
P.S. You are not my single victim. so, I guarantee you that I will not disturb you
again after payment!
This is the word of honor hacker
Do not hold evil! I just good do my job.
Good luck.

Instant automatic removal of possible malware infections: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of possible malware infections. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task, usually it's better to let antivirus or anti-malware programs do it automatically. To remove this malware we recommend using  Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here's an example of a suspicious program running on user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example using task manager and identified a program that looks suspicious you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":


manual malware removal step 3Extract the downloaded archive and run Autoruns.exe file.

extract and run autoruns.exe

manual malware removal step 4In the Autoruns application click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by Autoruns application and locate the malware file that you want to eliminate.

You should write down it full path and name. Note that some malware hides their process names under legitimate Windows process names. At this stage it's very important to avoid removing system files. After you locate he suspicious program you want to remove right click your mouse over it's name and choose "Delete"

locate the malware file you want to remove

After removing the malware through Autoruns application (this ensures that the malware won't run automatically on the next system startup) you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the file of the malware be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should help remove any malware from your computer. Note that manual threat removal requires advanced computer skills, it's recommended to leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it's better to avoid getting infected that try to remove malware afterwards. To keep your computer safe be sure to install latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections we recommend scanning it with Spyhunter for Windows.