Trojan.Win32.Generic virus removal guide
What is Trojan.Win32.Generic?
Trojan.Win32.Generic (also known as HEUR.Trojan.Win32.Generic) is a generic detection name. If the installed anti-virus suite has detected a threat that has a generic name like this, then it means that a system might be infected with a trojan, RAT, data stealer, ransomware, cryptocurrency miner and/or other similar high-risk virus. All these malicious programs can cause serious problems, from data to financial losses. If anti-virus has detected Trojan.Win32.Generic (or HEUR.Trojan.Win32.Generic), then we recommend to run a full system scan and remove detected threats immediately.
Trojans are malicious programs that can be used for different purposes. Cyber criminals might use to access victim's computer, to infect it with other malicious programs like ransomware, to steal personal, confidential information and perform DDoS attacks. Typically, these malicious programs are disguised as harmless and legitimate, people who have computers infected with them usually are unaware of that. Ransomware is a type of software that encrypts data, it makes it inaccessible unless a ransom is paid. Programs of this type cause data and/or financial loss. RATs (Remote Access Trojans/Tools) are programs that are used to access systems remotely. There are various versions of RATs with different features. Typically, cyber criminals use these tools for malicious purposes, for example, to steal passwords, logins of email, banking, messaging and other accounts, to install malicious programs, steal clipboard data, log keystrokes and so on. If it is a powerful tool, it might cause problems with privacy, financial and data loss, lead to identity theft and other serious problems. Various data stealers are used mostly to steal personal information, for example, logins, passwords, browser cookies, autofill data, crypto wallet details etc. Crypto miners use computer's resources (such as CPU) to mine cryptocurrency by solving mathematical problems. They cause decrease in computer's performance or even make a computer unusable. Infected computers consume more electricity which results in higher electricity bills. To sum up, cyber criminals use these malicious programs to generate revenue in one or another way.
|Threat Type||Trojan, Banking malware, Spyware, Ransomware, Information Stealer, Remote Access Trojan, Cryptocurrency miner|
|Malware Examples||The list includes (but not limited to) Boston, Baldr, Win32/Malagent, Rescoms and many other threats|
|Symptoms||Trojans are designed to stealthily infiltrate victim's computer and remain silent thus no particular symptoms are clearly visible on an infected machine. Ransomware encrypts files and forces victims to buy a decryption tool. RATs allow cyber criminals to access computers remotely. Information stealers steal personal, confidential information. Cryptocurrency miners use computer's CPU to solve mathematical problems.|
|Distribution methods||Infected email attachments, malicious online advertisements, social engineering, software cracks, fake updating tools, Trojans|
|Damage||Stolen banking information, passwords, logins of various accounts, identity theft, victim's computer added to a botnet, data and financial losses.|
To eliminate HEUR.Trojan.Win32.Generic virus our malware researchers recommend scanning your computer with Spyhunter.
Here are examples of malware that can be detected as threats with the Trojan.Win32.Generic generic detection name: Boston (ransomware), Baldr (stealer), Win32/Malagent (trojan), Rescoms (RAT). If any of these programs is installed on a computer, it should be removed immediately by running a full scan with the installed anti-virus suite.
How did Trojan.Win32.Generic infiltrate my computer?
How to avoid installation of malware?
All software should be downloaded from official websites. None of the aforementioned sources/tools can be trusted. Emails that contain attachments (or web links) and are received from unknown, suspicious email addresses should not be trusted. Additionally, these emails/their contexts are irrelevant. The safest way is to leave their contents (attachments and links) unopened. All installed programs must be updated using tools/implemented functions that are provided (designed) by official software developers. Same applies to software activation. It is not legal to use various 'cracking' tools and most of them are designed to install malware. Furthermore, we strongly recommend to have a reputable anti-spyware or anti-virus software installed and always enabled. To keep a system safe, it is recommended to scan it periodically for viruses. If you believe that your computer is already infected, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.
Malicious file being detected as Trojan.Win32.Generic:
Instant automatic removal of HEUR.Trojan.Win32.Generic virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of HEUR.Trojan.Win32.Generic virus. Download it by clicking the button below:
- What is Trojan.Win32.Generic?
- STEP 1. Manual removal of Trojan.Win32.Generic malware.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task, usually it's better to let antivirus or anti-malware programs do it automatically. To remove this malware we recommend using Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here's an example of a suspicious program running on user's computer:
If you checked the list of programs running on your computer, for example using task manager and identified a program that looks suspicious you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run Autoruns.exe file.
In the Autoruns application click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure click the "Refresh" icon.
Check the list provided by Autoruns application and locate the malware file that you want to eliminate.
You should write down it full path and name. Note that some malware hides their process names under legitimate Windows process names. At this stage it's very important to avoid removing system files. After you locate he suspicious program you want to remove right click your mouse over it's name and choose "Delete"
After removing the malware through Autoruns application (this ensures that the malware won't run automatically on the next system startup) you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the file of the malware be sure to remove it.
Reboot your computer in normal mode. Following these steps should help remove any malware from your computer. Note that manual threat removal requires advanced computer skills, it's recommended to leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it's better to avoid getting infected that try to remove malware afterwards. To keep your computer safe be sure to install latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections we recommend scanning it with Spyhunter for Windows.