Win32/Malagent Trojan

Also Known As: "Win32/Malagent" virus
Type: Trojan
Distribution: Low
Damage level: Severe

Win32/Malagent virus removal guide

What is Win32/Malagent?

Win32/Malagent is a malicious program that is classified as a Trojan. Trojans are programs that are designed to steal personal details/confidential information, control computers remotely, spread other computer infections and so on. Since Win32/Malagent is one of these programs, it might cause serious problems. For this reason it should be uninstalled/removed as soon as possible.

Win32/Malagent malware

This particular malware is capable of performing one or all of the following things: to download and install other malicious programs, use affected/infected computers for click fraud, record keystrokes, visited websites and other information and give cyber criminals ability to control the infected computer remotely. To be more precise, Win32/Malagent could be used to download other malicious software, for example ransomware. Ransomware-type programs encrypt victim's files and blocks access to them unless a ransom is paid. These programs usually cause people both financial and data loss. Another issue with Win32/Malagent is that it could be used to perform click fraud using the infected computer. It is a fraudulent clicking of PPC (Pay Per Click) ads to generate fraudulent charges for the advertisers. Keystroke logging/recording is another serious problem, it is possible that Win32/Malagent will record every pressed key. It means that it could steal logins, passwords and other details of various personal accounts (email, banking and so on). Stolen details could be used to generate revenue/cause victims financial loss. Besides, this Trojan could be gathering other (browsing-related) details too, for example, IP addresses, entered search queries, URLs of visited pages and so on. One way or another, all the gathered data may be used to generate revenue. It is known that cyber criminals could use Win32/Malagent to control the affected computer remotely too. They could use it to download various unwanted programs (including viruses), take screenshots, steal data and so on. To sum up, this Trojan could cause its victims a lot of serious trouble. If there is a reason to believe that Win32/Malagent has infected a computer, it should be removed right away.

Threat Summary:
Name "Win32/Malagent" virus
Threat Type Trojan, Password stealing virus, Banking malware, Spyware
Detection Names (server.exe)
Avast (Win32:Packed-C [Heur]), BitDefender (Gen:Backdoor.Heur.Bifrose.PuY@bSM9jgiG), ESET-NOD32 (A Variant Of Win32/Bifrose.NFD), Kaspersky (HEUR:Trojan.Win32.Generic), Full List (VirusTotal)
Symptoms Trojans are designed to stealthily infiltrate victim's computer and remain silent thus no particular symptoms are clearly visible on an infected machine.
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software cracks.
Damage Stolen banking information, passwords, identity theft, victim's computer added to a botnet.
Removal

To eliminate Win32/Malagent virus our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

There are many different (and also similar) Trojans out there, some examples of other malware of this type are Dynamer, Emotet, Megalodon, Hancitor and TrickBot. Most of these programs either steal information or spread other malicious programs. No matter which Trojan has infected a system, it should be removed as soon as possible. Most of them can lead to serious problems.

How did Win32/Malagent infiltrate my computer?

Win32/Malagent could be proliferated in various ways. Some most popular ways to do achieve it are these: using spam campaigns, unofficial (unreliable) software download sources, software 'cracking' and fake updating tools. Crooks use spam campaigns by sending a lot of people emails that include some malicious attachment or web link which leads to it. Attached files can be Microsoft Office documents (like Word, Exce), PDF documents, archives (files like ZIP, RAR), executables, JavaScript files and so on. They send these emails with one and only purpose - to trick people into opening the attached files. Once opened, they download and install various malware. Untrustworthy, questionable software download sources like freeware download pages, free file hosting websites, Peer-to-Peer networks such as torrent clients, eMule and other sources of this kind can be used to proliferate malicious software too. Typically, malicious files are disguised as harmless and legitimate. People who download and open them, cause computer infections. Software 'cracking' tools are programs that help people to activate licensed software for free. However, very often cyber criminals employ them to spread malware too. Fake/unofficial software updaters infect systems either by downloading (and installing) malicious programs instead of updates/fixes or by exploiting bugs, flaws of installed (and outdated) software.

How to avoid installation of malware?

To keep operating systems/computer safe, it is important to download, install, update software and browse the Internet with carefully. We do not recommend to use various third party downloaders/installers or other unofficial tools to download other software. It should be downloaded only from official and trustworthy websites. Furthermore, we advise to update installed software through implemented functions or tools provided by official software developers, none of the other ways are safe. Do not open files that are attached to (irrelevant) emails received from unknown, suspicious addresses without analyzing these emails first. If the email/attachment is suspicious, it should be ignored. It is worth mentioning that software 'cracking' tools are not legal, besides, they often are the main reason behind computer infections. And finally, one more important thing is to have a reputable anti-spyware or anti-virus software installed and to keep it enabled (always). If you believe that your computer is already infected, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Screenshot of other virus detection engines recognizing the same file as a threat:

win32malagent virustotal scan results

Instant automatic removal of Win32/Malagent virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Win32/Malagent virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

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How to remove malware manually?

Manual malware removal is a complicated task, usually it's better to let antivirus or anti-malware programs do it automatically. To remove this malware we recommend using  Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here's an example of a suspicious program running on user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example using task manager and identified a program that looks suspicious you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by Autoruns application and locate the malware file that you want to eliminate.

You should write down it full path and name. Note that some malware hides their process names under legitimate Windows process names. At this stage it's very important to avoid removing system files. After you locate he suspicious program you want to remove right click your mouse over it's name and choose "Delete"

locate the malware file you want to remove

After removing the malware through Autoruns application (this ensures that the malware won't run automatically on the next system startup) you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the file of the malware be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should help remove any malware from your computer. Note that manual threat removal requires advanced computer skills, it's recommended to leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it's better to avoid getting infected that try to remove malware afterwards. To keep your computer safe be sure to install latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections we recommend scanning it with Spyhunter for Windows.