Remove redirects to "Your Apple iPhone is severely damaged" scam sites

Also Known As: "Your Apple iPhone is severely damaged" pop-up
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove "Your Apple iPhone is severely damaged" from Mac?

What is "Your Apple iPhone is severely damaged"?

"Your Apple iPhone is severely damaged" (also known as "Your Apple iPhone is severely compromised") is a scam that deceptively encourages people to download a potentially unwanted application (PUA) that should be used to remove viruses that this scam website has supposedly detected. There are many similar scams, which typically show fake virus alerts and encourage visitors to take immediate action (download a PUA). These sites are often opened by other unwanted apps already installed on the system. Therefore, people do not generally visit websites of this type intentionally. Research shows that the error messages are delivered by numberonevpn[.]com, safetyvpn[.]net, mobillevpn[.]info, thevpnsafety[.]com, seriusvpn[.]com, backupvpn[.]com and seriousvpnp[.]com websites.

Your Apple iPhone is severely damaged scam

This scam web page displays a pop-up that states that the iPhone has been compromised and suggests that the victim take immediate action. When the window is closed, the scam website shows a warning stating that the iPhone is damaged by 13 viruses. Visitors are informed that their Apple phones are infected with browser trojans that might affect their Facebook accounts, WhatsApp messages, photos, and other applications. This web page recommends that users remove these threats with the DotBlock app, which is created by Software Setup, LLC. This app can be downloaded by clicking the "Remove Virus" button. It then leads to the official Apple App Store page. We advise against using applications advertised through deceptive web pages such as this. Ignore these sites and do not trust the apps promoted on them.

Scam websites are often opened due to PUAs installed on browsers or operating systems. When installed, they feed users with ads and gather browsing information. They display various coupons, banners, surveys, pop-ups and other unwanted ads that, when clicked, cause unwanted downloads/installations or open dubious web pages. Furthermore, these apps often continually collect browsing-related information. For example, entered search queries, URLs of visited websites, geolocations and other similar data. Developers share the details with third parties who misuse private data to generate revenue. In some cases, these other parties are cyber criminals. PUAs can be the reason behind problems relating to browsing safety, privacy, and identity theft. Remove all PUAs immediately.

Threat Summary:
Name "Your Apple iPhone is severely damaged" pop-up
Threat Type Scam, Mac malware, Mac virus
Fake Claim This scam page claims that the visitor's iPhone is infected with viruses
Related Domains geparvpn[.]com, backupvpn[.]com, numberonevpn[.]com
Serving IP Addresses (geparvpn[.]com, backupvpn[.]com) 104.27.157.208, 104.27.153.103
Detection Names (geparvpn[.]com) CRDF (Malicious), ESET (Phishing), Kaspersky (Phishing), Trustwave (Malicious), Full list of detections (VirusTotal)
Promoted Unwanted Applications DotBlock, Shield VPN
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Removal

To eliminate Your Apple iPhone is severely damaged pop-up our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

The Internet is full of scam websites. Some other examples are apple.com-shield-devices[.]live, apple.com-scan-mac[.]live, and apple.com-shield[.]live. Typically, these web pages deceptively advertise PUAs and attempt to trick visitors into believing that their computers (or phones) are infected. PUAs are often responsible for opening these web pages and are all very similar. Typically, they gather data, cause unwanted redirects, and display ads.

How did potentially unwanted applications install on my computer?

Research shows that unwanted apps are usually downloaded and installed inadvertently without users' knowledge. This is caused through clicked intrusive ads or during download or installation of other software. PUAs are often promoted by bundling them into various download or installation set-ups. Furthermore, these details are not legitimately disclosed - information relating to bundled apps is usually hidden in "Custom", "Advanced" and other parts of the set-ups. People often leave them unchanged, thus allowing unwanted downloads/installations.

How to avoid installation of potentially unwanted applications?

Do not download programs from dubious websites, via Peer-to-Peer networks or other dubious channels. The best way to download is using official sites. Study each setup for "Custom", "Advanced" and other settings and dismiss unwanted applications before completing the process. Various intrusive ads redirect people who click them to potentially malicious web pages, especially if they are displayed on other websites relating to gambling, pornography, adult dating etc. If there are suspicious extensions, add-ons or plug-ins installed on your browser, removethem immediately. These apps might be the reason for unwanted redirects, ads, and other problems. Also uninstall unwanted programs from the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text presented in the pop-up window:

Your iPhone Has Been Compromised

Immediate Action Is Required!

Screenshot of the second web page of this scam:

second page of Your Apple iPhone is severely damaged scam

Text in this web page:

WARNING!
Your Apple iPhone is severely damaged by 13 viruses!
We have detected that your Browser is (67.5%) DAMAGED by BROWSER TROJAN VIRUSES picked up while surfing recent corrupted sites.
Immediate action is required to prevent it from spreading and infecting sensitive data like your Facebook account, Whatsapp messages photos and private applications.
Here is how you can solve this in just a few seconds (Step by Step)
Step 1: Tap REMOVE VIRUS to install DotBlock from the App Store.
Step 2: Open the application to activate the latest update and remove any older (Infected) versions.

Appearance of "Your Apple iPhone is severely damaged" scam (GIF):

apperance of Your Apple iPhone is severly damaged scam page in GIF

DotBlock application in Apple App Store:

DotBlock on apple store

Shield VPN application in Apple App Store:

Your Apple iPhone Is Severely Damaged promoting Shield VPN unwanted application

Update August 26th, 2019 - Another application called Outlaw VPN has been discovered delivering "Your Apple iPhone Is Severely Damaged" on mobile devices:

Outlaw VPN in App Store

Screenshot of "Your Apple iPhone Is Severely Damaged" pop-up scam displayed on iPhone:

Your Apple iPhone Is Severely Damaged pop-up scam in iPhone

Another screenshot of this scam opened on an iPhone:

scam website when using iphone

Another variant of this scam error displayed on an iPhone:

Your Apple iPhone Is Infected By (17) Viruses on an iPhone (sample 2)

Text presented within this message:

ATTENTION - Viruses found!
Your Apple is severely damaged by (39) viruses! Soon your Apple SIM card will be corrupt and it will damage your contacts, photos, data, applications, etc..

Instant automatic removal of Your Apple iPhone is severely damaged pop-up: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Your Apple iPhone is severely damaged pop-up. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove "your apple iphone is severely damaged" pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

"Your Apple iPhone is severely damaged" pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove "your apple iphone is severely damaged" pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove "your apple iphone is severely damaged" pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove "your apple iphone is severely damaged" pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

Our malware removal guides are free. However, if you want to support us you can send us a donation.

Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Your Apple iPhone is severely damaged pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "Your Apple iPhone is severely damaged" pop-up on your mobile device.
We Recommend:

Get rid of Your Apple iPhone is severely damaged pop-up today:

▼ REMOVE IT NOW with Combo Cleaner for Mac

Platform: macOS

Editors' Rating for Combo Cleaner:
Editors ratingOutstanding!

[Back to Top]

Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.