Remove redirects to scam webistes

Also Known As: "Windows Detected ALUREON Attack" virus
Distribution: Low
Damage level: Medium

"Windows Detected ALUREON Attack" removal instructions

What is "Windows Detected ALUREON Attack"?

"Windows Detected ALUREON Attack" is a technical support scam, its purpose is to trick people into contacting scammers who present themselves as members of Microsoft support. According to this scam website its visitors have their computers infected with a malicious program called ALUREON. It is important not to trust this scam or/and call the displayed number. If this page was opened randomly, then it is possible that some installed PUA caused it.

Windows Detected ALUREON Attack scam

Once visited, this scam page opens a pop-up window urging visitors not to restart their computers. It states that Windows has been attacked by some malicious program called ALUREON. According to it, this happened because of some recently downloaded files that are not trustworthy. In order to fix this problem visitors are encouraged to call the "1-844-919-5111" number. If closed, that pop-up window opens another window of this kind asking to sign in using user's login and password. We strongly recommend not to enter such details into deceptive websites because they could be stolen. Typically, when people call the numbers that are displayed on websites of this type, they reach scammers who try to extract money from them by urging to purchase some software or use paid "technical" services. As we mentioned in the introduction, technical support (or other) scams should never be trusted. If such page was opened, it should be ignored and closed. If it cannot be done in a normal way (by simply closing the page), then we recommend to end browser's process via Task Manager. Note, closed browsing session that included untrustworthy websites should not be restored.

Quite often such scam pages get opened by potentially unwanted apps (PUAs) that are installed on browsers or computers/operating systems. These apps often gather various information and/or display ads too. They collect IP addresses, entered search queries, URLs of visited websites, geolocations and other browsing data that developers of PUAs share with third parties (potentially, cyber criminals). As a rule, other parties misuse that data to generate income. Besides, some of it might include sensitive details as well. Moreover, there are many PUAs that feed users with unwanted ads such as pop-up ads, coupons, banners, surveys and so on. They can be really annoying, ads of this type cover contents of visited websites and, if clicked, either cause unwanted downloads/installations or open potentially malicious pages.

Threat Summary:
Name "Windows Detected ALUREON Attack" virus
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim This technical support scam claims that visitor's computer is attacked by ALUREON virus
Tech Support Scammer Phone Number 1-844-919-5111 
Related Domain ndhshdlajshd9[.]xyz
Serving IP Address (ndhshdlajshd9[.]xyz) 104.245.38.16
Detection Names Kaspersky (Malware), Full List Of Detections (VirusTotal)
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Removal

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Examples of other scam websites are "Windows Online Protection Has Detected Spyware", "Your Windows Computer Could Be Infected With Viruses!" and "Windows Hard Disk Is At High Risk". Typically, pages of this kind state that visitor's computer is infected, the operating system has some errors and so on. One way or another, these pages usually are designed to advertise unwanted applications or to trick people into calling scammers who try sell them unnecessary software or services. The aforementioned PUAs are similar too: they cause unwanted redirects, serve ads and record data. Typically, people download them unintentionally.

How did potentially unwanted applications install on my computer?

Unwanted apps of this type usually get installed via the earlier mentioned intrusive ads or when developers use a deceptive marketing method called "bundling". They use this method to trick people into downloading/installing various PUAs together with other (intentionally downloaded/installed) software. Simply said, bundling is including unwanted apps into setups of other software. As a rule, all information about bundled apps is placed in settings like "Custom", "Advanced" of software setups. Unfortunately, people often leave these settings unchecked, in other words, they do not change them. By not doing that users agree with downloads/installations of additional, unwanted applications.

How to avoid installation of potentially unwanted applications?

Do not download software from unofficial or untrustworthy websites, through Peer-to-Peer networks, third party downloaders and so on. We strongly recommend to use only official websites and direct download links for that. Furthermore, all available download or installation setup's settings should not be left unchecked. If there are any offers to install additional software, they should be dismissed. We also recommend not to trust intrusive ads, especially if they are shown on questionable pages. For example, on sites related to gambling, adult dating, pornography and so on. These ads open potentially malicious pages or download/install unwanted apps. If there are any unwanted apps installed on a browser (unwanted ads appear or/and redirects happen often), they should be removed as soon as possible. See what are the installed add-ons, plug-ins or extensions and remove unwanted or unknown entries. This should be applied to programs of this type that are installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

The appearance of "Windows Detected ALUREON Attack" pop-up (GIF):

Windows Detected ALUREON Attack scam gif

Text presented in the pop-up:

Windows Detected ALUREON Attack, The infections detected, indicate some recent downloads on the computer which in turn has created problems on the computer. Call Toll Free 1-844-919-5111 and share this code SD333 to the Agent to Fix This.

Instant automatic removal of Windows Detected ALUREON Attack virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Windows Detected ALUREON Attack virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "windows detected alureon attack" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "windows detected alureon attack" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "windows detected alureon attack" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "windows detected alureon attack" virus from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on "windows detected alureon attack" virus or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Windows Detected ALUREON Attack virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "Windows Detected ALUREON Attack" virus on your mobile device.
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Platform: Windows

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