Remove redirects to scam websites

Also Known As: "Windows Detected ALUREON Attack" virus
Damage level: Medium

What is "Windows Detected ALUREON Attack"?

"Windows Detected ALUREON Attack" is a technical support scam, the purpose of which is to trick people into contacting scammers who present themselves as members of Microsoft support. According to this scam website, visitors' computers are infected with a malicious program called ALUREON.

Do not trust this scam or call the displayed telephone number under any circumstances. If the site was opened randomly, it is possible that it was caused by a PUA installed on the system.

Windows Detected ALUREON Attack scam

Once visited, this scam page opens a pop-up window urging visitors not to restart their computers. It states that Windows has been attacked by a malicious program called ALUREON and that this happened due to some recently downloaded rogue files. To fix this problem, visitors are encouraged to call the "1-844-919-5111" telephone number.

If closed, the pop-up window opens another window of this type prompting the user to sign in with a login and password. We strongly advise against entering such details into deceptive websites, since they could be stolen.

Typically, when people call the numbers displayed on these websites, they reach scammers who try to extort money by urging people to purchase software or to use paid "technical services". These technical support (and other) scams should never be trusted. If you open this site, ignore the statements and close it.

If this cannot be done in the usual way (simply by closing the web page), end the browser process via Task Manager. Note: do not restore the closed browsing session, since this will return you to the untrustworthy website.

These scam sites are often opened by potentially unwanted apps (PUAs) that are installed on browsers or computers/operating systems. PUAs gather information and display ads.

They collect IP addresses, entered search queries, URLs of visited websites, geolocations and other browsing data that developers share with third parties (potentially, cyber criminals) who misuse users' details to generate revenue. Furthermore, some of the data might include sensitive details.

Many PUAs feed users with unwanted ads such as pop-up ads, coupons, banners, surveys, and so on. These can be annoying, since they conceal the contents of visited websites and, if clicked, cause unwanted downloads/installations or open potentially malicious web pages.

Threat Summary:
Name "Windows Detected ALUREON Attack" virus
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim This technical support scam claims that the visitor's computer has been attacked by the ALUREON virus
Tech Support Scammer Phone Number 1-844-919-5111 
Related Domain ndhshdlajshd9[.]xyz
Serving IP Address (ndhshdlajshd9[.]xyz)
Detection Names Kaspersky (Malware), Full List Of Detections (VirusTotal)
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive/private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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Examples of other scam websites are "Windows Online Protection Has Detected Spyware", "Your Windows Computer Could Be Infected With Viruses!", and "Windows Hard Disk Is At High Risk". Typically, they state that the visitor's computer is infected, the operating system contains errors, and so on.

They usually advertise unwanted applications or trick people into calling scammers, who then try sell unnecessary software or services. The aforementioned PUAs are good examples: they cause unwanted redirects, serve ads, and record data. Typically, people download them unintentionally.

How did potentially unwanted applications install on my computer?

PUAs are usually installed via intrusive ads or when developers use a deceptive marketing method called "bundling". They use this method to trick people into downloading/installing PUAs together with other, regular downloaded/installed software. In summary, bundling is the inclusion of unwanted apps into set-ups of other software.

All information about bundled apps appears in settings such as "Custom", "Advanced" of the software set-ups. Unfortunately, people often leave these settings unchecked and do not change them. In doing so, they agree (by default) to download and install additional, unwanted applications.

How to avoid installation of potentially unwanted applications?

Do not download software from unofficial or untrustworthy websites, through Peer-to-Peer networks, third party downloaders, and so on. Use only official websites and direct download links. Do not leave any available download/installation settings unchecked. Dismiss any offers to install additional software.

Do not trust intrusive ads, especially if they are shown on dubious web pages. For example, sites relating to gambling, adult dating, pornography, and so on. They can open other potentially malicious sites or download/install unwanted apps. If there are unwanted apps installed on your browser (leading to unwanted ads and redirects), removed them immediately.

Also check installed add-ons, plug-ins, and extensions, and remove unwanted or unknown entries. This should also be applied to programs of this type installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

The appearance of "Windows Detected ALUREON Attack" pop-up (GIF):

Windows Detected ALUREON Attack scam gif

Text presented in the pop-up:

Windows Detected ALUREON Attack, The infections detected, indicate some recent downloads on the computer which in turn has created problems on the computer. Call Toll Free 1-844-919-5111 and share this code SD333 to the Agent to Fix This.

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

How to identify a pop-up scam?

Pop-up windows with various fake messages are a common type of lures cybercriminals use. They collect sensitive personal data, trick Internet users into calling fake tech support numbers, subscribe to useless online services, invest in shady cryptocurrency schemes, etc.

While in the majority of cases these pop-ups don't infect users' devices with malware, they can cause direct monetary loss or could result in identity theft.

Cybercriminals strive to create their rogue pop-up windows to look trustworthy, however, scams typically have the following characteristics:

  • Spelling mistakes and non-professional images - Closely inspect the information displayed in a pop-up. Spelling mistakes and unprofessional images could be a sign of a scam.
  • Sense of urgency - Countdown timer with a couple of minutes on it, asking you to enter your personal information or subscribe to some online service.
  • Statements that you won something - If you haven't participated in a lottery, online competition, etc., and you see a pop-up window stating that you won.
  • Computer or mobile device scan - A pop-up window that scans your device and informs of detected issues - is undoubtedly a scam; webpages cannot perform such actions.
  • Exclusivity - Pop-up windows stating that only you are given secret access to a financial scheme that can quickly make you rich.

Example of a pop-up scam:

Example of a pop-up scam

How do pop-up scams work?

Cybercriminals and deceptive marketers usually use various advertising networks, search engine poisoning techniques, and shady websites to generate traffic to their pop-ups. Users land on their online lures after clicking on fake download buttons, using a torrent website, or simply clicking on an Internet search engine result.

Based on users' location and device information, they are presented with a scam pop-up. Lures presented in such pop-ups range from get-rich-quick schemes to fake virus scans.

How to remove fake pop-ups?

In most cases, pop-up scams do not infect users' devices with malware. If you encountered a scam pop-up, simply closing it should be enough. In some cases scam, pop-ups may be hard to close; in such cases - close your Internet browser and restart it.

In extremely rare cases, you might need to reset your Internet browser. For this, use our instructions explaining how to reset Internet browser settings.

How to prevent fake pop-ups?

To prevent seeing pop-up scams, you should visit only reputable websites. Torrent, Crack, free online movie streaming, YouTube video download, and other websites of similar reputation commonly redirect Internet users to pop-up scams.

To minimize the risk of encountering pop-up scams, you should keep your Internet browsers up-to-date and use reputable anti-malware application. For this purpose, we recommend Combo Cleaner Antivirus for Windows.

What to do if you fell for a pop-up scam?

This depends on the type of scam that you fell for. Most commonly, pop-up scams try to trick users into sending money, giving away personal information, or giving access to one's device.

  • If you sent money to scammers: You should contact your financial institution and explain that you were scammed. If informed promptly, there's a chance to get your money back.
  • If you gave away your personal information: You should change your passwords and enable two-factor authentication in all online services that you use. Visit Federal Trade Commission to report identity theft and get personalized recovery steps.
  • If you let scammers connect to your device: You should scan your computer with reputable anti-malware (we recommend Combo Cleaner Antivirus for Windows) - cyber criminals could have planted trojans, keyloggers, and other malware, don't use your computer until removing possible threats.
  • Help other Internet users: report Internet scams to Federal Trade Commission.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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