Hp.myway.com redirect removal instructions
What is hp.myway.com?
VideoConverterHD is a browser app (toolbar) designed by Mindspark. According to developers, VideoConverterHD allows users to download videos from video-sharing sites and convert them to over twenty file formats. Unfortunately, this app/toolbar is categorized as a potentially unwanted application (PUA), a browser hijacker. People often download and install PUAs unintentionally.
Typically, apps such as VideoConverterHD can be installed on browsers such as Firefox, Chrome, and Explorer. Browser hijacking apps change browser settings such as the homepage, default search engine, and new tab URL. In this case, VideoConverterHD assigns them to hp.myway.com. Therefore, VideoConverterHD users are forced to visit the aforementioned URL when they open the hijacked browser (new window), a new browser tab, or search using the URL bar. Generally, these apps prevent users from changing the settings as long as the app is installed. Therefore, the only way to change or undo the settings appointed by VideoConverterHD is to uninstall the hijacking app. Information tracking is also an issue. Most browser hijackers gather details relating to users' browsing habits. For example, IP addresses, geolocations, URLs of visited pages, entered search queries, etc. All gathered information is shared with other parties who misuse it to generate revenue. Thus, having these apps installed might lead to various problems with online privacy, browsing safety, and so on. Therefore, uninstall apps such as VideoConverterHD immediately.
|Name||VideoConverterHD browser hijacker|
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Supposed Functionality||This app (toolbar) supposedly downloads videos from video-sharing sites and converts them into various other formats.|
|Affected Browser Settings||Homepage, new tab URL, default search engine|
|Detection Names||Avast (Win32:UnwantedSig [PUP]), DrWeb (Adware.MyWebSearch.145), ESET-NOD32 (Win32/Toolbar.MyWebSearch.BA Potentially Unwanted), Kaspersky (Not-a-virus:HEUR:WebToolbar.Win32.Agent.gen), Full List Of Detections (VirusTotal)|
|Symptoms||Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake flash player installers.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
There are more apps of this type online, including YourTemplateFinder, GardeningEnthusiast, and CrazyForCrafts. These are just some examples. Generally, PUAs are presented as useful applications that supposedly provide a number of features. Unfortunately, they operate as browser hijackers and promote dubious websites, fake search engines (by changing browser settings), and gather data. Most apps of this type deliver no useful features or any other value.
How did VideoConverterHD install on my computer?
PUAs can be downloaded from download websites, however, they are usually installed together with other software or through intrusive (deceptive) advertisements. To trick people into unintentional downloads and installations, developers use a deceptive marketing method called "bundling". They add (bundle) PUAs into the set-ups of other software. Generally, information about this additional software can be found in setup settings such as "Custom", "Advanced", and so on, however, people often do not check the settings, thus granting permission for PUAs to be downloaded and installed. In other cases, people inadvertently install PUAs when they click dubious ads capable of starting the download/installation processes of various unwanted apps.
How to avoid installation of potentially unwanted applications?
All applications/software should be downloaded from official and trustworthy websites. Avoid using third party software downloaders, installers, unofficial web pages, and so on. Download/install programs properly - check each available option (such as "Custom", "Advanced") of any setup and dismiss offers to change browser settings, download or install additional apps, and so on. Intrusive ads (especially if displayed on dubious sites) can open potentially malicious web pages. Therefore, do not trust ads or web pages of this type. If a browser opens untrustworthy websites or displays unwanted ads, check for unwanted plug-ins, extensions, or add-ons installed on your browser or programs installed on the operating system. Remove all suspicious, unwanted software immediately. If your computer is already infected with VideoConverterHD, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.
VideoConverterHD browser hijacker installer set-up:
Website promoting VideoConverterHD browser hijacker:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is hp.myway.com?
- STEP 1. Uninstall VideoConverterHD application using Control Panel.
- STEP 2. Remove hp.myway.com redirect from Internet Explorer.
- STEP 3. Remove VideoConverterHD browser hijacker from Google Chrome.
- STEP 4. Remove hp.myway.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove hp.myway.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
VideoConverterHD browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "VideoConverterHD Internet Explorer..."), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the hp.myway.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
VideoConverterHD browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects (Windows OS):
Video showing how to remove VideoConverterHD browser hijacker using Combo Cleaner (MacOS):
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "hp.myway".
If you continue to have problems with removal of the videoconverterhd browser hijacker, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "VideoConverterHD" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "VideoConverterHD", look for a browser hijacker URL (hp.myway.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines..." in the opened list and look for "Ask Web Search", and when located, click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the videoconverterhd browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "VideoConverterHD", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, disable "VideoConverterHD", remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "myway"
Right-click on the found preferences and select "Reset" to restore default values.
Computer users who have problems with videoconverterhd browser hijacker removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the videoconverterhd browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove videoconverterhd browser hijacker from your Internet browsers, please ask for assistance in our malware support forum.
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