Avoid downloads from scam web pages such as truefalserdr

Also Known As: truefalserdr pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove Truefalserdr from Mac?

What is Truefalserdr?

Truefalserdr is a scam website used to trick people into downloading and installing an unwanted application named Smart Mac Booster. To achieve this, scammers designed this web page to inform visitors of a 'detected virus'. Visitors are encouraged to believe that their computers are infected with a virus and to install the advertised app. Do not trust pages of this type or apps distributed through them.

Truefalserdr scam

When opened, this scam page shows a pop-up window with a notification stating that it has found a virus that infected the operating system through another page visited earlier. When the pop-up is closed, the realfalserdr website displays a table with device information such as MacOS version, browser, IP address, Internet Service Provider (ISP), and geolocation. These details supposedly make the scam more convincing. It also contains the "Scan Now" button, supposedly to scan the system for viruses. When clicked, however, it starts a fake scan which detects a high-risk virus named "Bankworm". This scam page encourages users to remove the virus by clicking the "REMOVE VIRUS NOW" button, however, this simply leads to another dubious web page, a download site for Smart Mac Booster. Do not download or install this, or other apps, advertised on deceptive web pages. If the browser opens a web page of this kind, ignore the information and close it.

In many cases, browsers open scam sites due to potentially unwanted applications (PUAs) installed on them. In addition to redirects to scam and other dubious pages, PUAs gather data and display ads. PUAs collect IP addresses, entered search queries, geolocations, addresses of visited websites and other data relating to users' browsing habits. It is possible that personal details might also be collected. People behind these apps share the data with third parties (potentially, cyber criminals) who misuse it to generate revenue. Another downside of having these apps installed is that most feed users with ads such as coupons, banners, surveys, pop-ups, and so on. Being served with these ads might be annoying, since they are often displayed using tools that enable placement or third party graphical content on any site. Therefore, they conceal underlying content of any visited website. Furthermore, if clicked, they might open dubious, malicious websites or execute scripts designed to download/install additional unwanted apps.

Threat Summary:
Name truefalserdr pop-up
Threat Type Mac malware, Mac virus
Fake Claim According to this scam, the visitor's MacOS system is infected with the Bankworm virus.
Promoted Unwanted Application Smart Mac Booster
Related Domains app3173.truefalserdr49[.]live
Serving IP Address (app3173.truefalserdr49[.]live) 79.110.23.105
Detection Names (best1539.checkingforward54[.]life) Fortinet (Spam), Spamhaus (Spam), Full List Of Detections (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Examples of other similar scam pages are Checkingforward, Fastsearchday, and Falseortruerdr. All of these pages trick people into installing another unwanted application. Do not trust these pages or download/install apps advertised on them. PUAs responsible for opening such pages are all very similar: developers present them as useful, legitimate apps, however, once installed, they do not operate as promised. They open dubious pages, gather information, and display unwanted ads.

How did potentially unwanted applications install on my computer?

Most PUAs are downloaded/installed through the set-ups of other software. Information about additionally added apps is usually hidden in "Custom", "Advanced" and other settings/options of the installation/download set-ups. Developers include unwanted apps into the set-ups of other software and hope that people will not check the settings. This marketing method is called "bundling". Unfortunately, it often works, since many people fail to check and change settings available in set-ups - they do not dismiss offers to download/install PUAs. In other cases, unintentional downloads and installations happen when people click certain deceptive ads. These run scripts that download and install unwanted software.

How to avoid installation of potentially unwanted applications?

Download programs from official, trustworthy websites and use direct download links. Download sources/tools that should not be trusted are various third party downloaders, installers, torrents clients, eMule (and other Peer-to-Peer networks), unofficial websites, etc. If a download or installation setup includes "Advanced", "Custom" and other options/settings, do not leave then unchecked. Deselect offers to download or install unwanted apps. To avoid unwanted download/installations, do not to click deceptive, intrusive ads, especially on dubious pages relating to gambling, pornography, adult dating, and so on. If the browser opens dubious web pages or displays intrusive ads, remove all unwanted or suspicious apps such as extensions, add-ons, and plug-ins. Also apply this to programs of this type installed on the operating system (computer). If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text presented in the pop-up window:

VIRUS FOUND

A website you visited today has infected your Mac with a virus.

Press OK to begin the repair process.

Screenshot of a table with device information:

truefalserdr second page with system information

Text in this page:

VIRUS FOUND
A website you have visited today has infected your Mac with a virus. A full system scan is now required to find and remove harmful files or applications from your Mac OS X 10_14_6 device.
DEVICE INFORMATION
Brand: Apple
Device: Mac OS X 10_14_6
Browser: Chrome 76.0.3809.100
IP: -
Provider: -
Location: - LT
Scan Now

Screenshot of scam page encouraging users to download unwanted application:

truefalserdr encourages to download unwanted software

Text in this page:

DOWNLOAD REQUIRED
Please download the Advanced Mac Cleaner application to remove Bankworm from your Mac.
VIRUS INFORMATION
Virus Name: Bankworm
Risk: HIGH
Infected File: /os/apps/worm.icv
VIRUS REMOVAL
Application: Advanced Mac Cleaner
Rating: 9.9/10
Price: Free
REMOVE VIRUS NOW

Smart Mac Booster download page:

smart mac booster download page

Smart Mac Booster app:

smart mac booster app

Appearance of Truefalserdr scam (GIF):

Appearance of Truefalserdr scam (GIF)

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove potentially unwanted applications promoted via Truefalserdr scam using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove truefalserdr pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

truefalserdr pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove truefalserdr pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove truefalserdr pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove truefalserdr pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
truefalserdr pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of truefalserdr pop-up on your mobile device.
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