Remove Mac Fixer Pro from MacOS

Also Known As: Mac Fixer Pro potentially unwanted application
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove Mac Fixer Pro from Mac?

What is Mac Fixer Pro?

According to people who created the Mac Fixer Pro, this app is designed to fix and clean Mac computers/MacOS systems. However, this software is advertised on deceptive websites and distributed through setups of other software. It is very likely that most people download and install Mac Fixer Pro unintentionally/are tricked into it. Apps of this type are categorized as potentially unwanted applications (PUAs).

Mac Fixer Pro unwanted application

Mac Fixer Pro includes features such as "Cache Manager", "Logs Manager", "Trash manager", "Uninstaller" and so on. All available tools supposed to improve computer performance in one or another way. However, in order to fully use them it is required to activate Mac Fixer Pro application which is not free. It is worth mentioning that software that is categorized as PUA should not be trusted. There is always a possibility that it will be useless. To be more precise, there are many cases where PUAs detect fake issues to create an impression that there are many problems that can be solved using a particular application. Simply said, developers who create apps of this type attempt to make money by trying to trick people into paying money for their worthless software. It is unknown whether Mac Fixer Pro is one of these apps, but there is a high possibility that it might be. Another thing about PUAs is that developers often distribute more than one app of this type at once. Simply said, quite often they add several PUAs into one setup. Typically, additional PUAs are various browser hijackers and adware-type apps. Browser hijackers are designed to change browser settings (promote some fake search engine) and record user-system information like IP addresses, geolocations, entered search queries, URLs of visited pages, etc. Their developers share collected data with more people who misuse it to generate revenue. Adware-type apps are designed to display intrusive ads that redirect people who click them to various untrustworthy pages. Or they download and install other unwanted apps. To sum up, it is not recommended to trust apps that are distributed through deceptive pages using other questionable methods. We recommend to uninstall all installed PUAs as soon as possible.

Threat Summary:
Name Mac Fixer Pro potentially unwanted application
Threat Type Potentially unwanted application, Mac malware, Mac virus
Detection Names (mmg_mmgsite.pkg) Avast (MacOS:AMC-N [PUP]), AVG (MacOS:AMC-N [PUP]), ESET-NOD32 (A Variant Of OSX/GT32SupportGeeks.V Potentially Unwanted), Ikarus (PUA.OSX.Mactweaker), Full List (VirusTotal)
Related Domain macfixerpro[.]com
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Financial loss, Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Removal

To eliminate Mac Fixer Pro potentially unwanted application our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Mac Fixer Pro is similar to a number of PUAs, for example, Mac Magician, Speedup Mac Pro and Smart Mac Tuneup. Most apps of this type are advertised as tools that improve computer performance, clean unnecessary files and/or do other things. Unfortunately, quite often apps of this type do not operate as they supposed to. In other words, they do not fix any real problems or provide users with any other value.

How did potentially unwanted applications install on my computer?

Mac Fixer Pro can be downloaded from a supposedly official website and at least one deceptive scam page. However, most of the times people do not download and install apps of this type intentionally. It usually happens when people click deceptive ads displayed on shady websites or during downloads or installations of other programs. In other words, when software developers use a "bundling" method. They use it to trick people into installing or downloading PUAs together with other software that they download on purpose. Typically, information about additional downloads or installations is hidden in "Custom", "Advanced" and other similar settings of setups of other programs. The problem is that not many people check these settings when they download or install software, that is how they give PUAs permissions to be downloaded and installed through its setups.

How to avoid installation of potentially unwanted applications?

First, we recommend to make all downloads using official, trustworthy sources and direct links. It is not recommended to trust software downloaders (or installers), Peer-to-Peer networks like torrent clients, eMule, unofficial pages and other similar sources. Second, it is important not to leave "Advanced", "Custom" and other settings that are available in setups unchecked and/or unchanged. If they contain offers to download or install unwanted apps, they should be dismissed before finishing download or installation process. Ads displayed on questionable pages should not be clicked, they either lead to other pages of this kind or download, install unwanted software. If a browser is already causing unwanted redirects or/and displays intrusive ads, then we recommend to remove all unwanted apps (extensions, add-ons or plug-ins) that are installed on it as soon as possible. It should be applied to unwanted software that is installed on the MacOS system as well. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Mac Fixer Pro download website:

mac fixer pro download website

Screenshot of a deceptive website (apple.com-shield-guard[.]live) that is used to trick people into downloading Mac Fixer Pro:

mac fixer pro advertised on a deceptive page

Installation setup of Mac Fixer Pro app:

mac fixer pro installer

Appearance of Mac Fixer Pro app

Appearance of Mac Fixer Pro app

IMPORTANT NOTE! Mac Fixer Pro adds itself to the list of applications that automatically run upon each user log in. Therefore, before commencing, perform these steps:

  • Go to System Preferences -> Users & Groups. 
  • Click your account (also know as Current User).
  • Click Login Items.
  • Look for "Mac Fixer Pro" entry.  Select it, and click the "-" button to remove it.

Mac Fixer Pro PUA system preferences

Instant automatic removal of Mac Fixer Pro potentially unwanted application: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac Fixer Pro potentially unwanted application. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove mac fixer pro potentially unwanted application related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Mac Fixer Pro potentially unwanted application removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove mac fixer pro potentially unwanted application related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove mac fixer pro potentially unwanted application related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove mac fixer pro potentially unwanted application related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Mac Fixer Pro potentially unwanted application QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Mac Fixer Pro potentially unwanted application on your mobile device.
We Recommend:

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Platform: macOS

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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.