"VIRAL ALARM OF MICROSOFT" removal instructions
What is "VIRAL ALARM OF MICROSOFT"?
"VIRAL ALARM OF MICROSOFT" is a fake alert, displayed by deceptive, rogue websites. It is used to scare users into thinking that their computer is blocked, due to a variety of issues. It promotes fraudulent Microsoft Windows technical support, which if used will eventually require payment. In most cases, such dubious sites are opened by PUAs (potentially unwanted applications) already present in the device. These apps do not need express user permission to be installed onto their systems. They operate by generating redirects to untrustworthy and potentially malicious websites (for example, ones that display messages like "VIRAL ALARM OF MICROSOFT"), also by delivering intrusive advertisement campaigns and spying on users' browsing activity.
Once accessed, this website displays a pop-up window - an alarm from "Microsoft". This fraudulent alert implores users not to close the window/site and not to restart their computers, due to the registry key being blocked. Then it lists the reasons why the key is blocked: Windows OS (operating system) was registered using an illegal/pirated key, there is illegitimate software on the system and/or it is spreading viruses over the Internet, the device has been overtaken/hacked from an undefined location. The scam then continues to urge users to contact its "free" tech support and/or enter the registration key, in order to unblock the computer. Typically, when such fake supports are contacted they take users through meandering paths of technobabble intended to result in users paying for the imaginary services provided. In short, scams like "VIRAL ALARM OF MICROSOFT" are used to extort money from people. If such fake alerts cannot be closed the usual way (by closing the browser tab/window), the Task Manager should be used to end the browser process. When reopening the browser in question, the previous session should not be restored - since it will also reopen the scam page (or cause the site that redirected to it before, to do so again).
As previously stated PUAs can force-open new browser tabs/window and redirect users to untrustworthy and potentially malicious websites. They can also run invasive advertisement campaigns (pop-ups, banners, coupons, surveys and similar). By employing a variety of tools, unwanted applications enable third party graphical content. Consequently, the adverts delivered can seriously diminish browsing quality; limit browsing speed and site visibility (by overlaying the original content). Additionally, the ads themselves are deemed a safety hazard; due to the type of websites they redirect to (unreliable/compromised/malicious) and their ability to execute scripts, designed to make autonomous downloads/installs of rogue apps. Some PUAs also have data tracking abilities. By tracking users' browsing habits, they can gather their personal information (IP address, geolocation and real-life identity details). What is important to know, is that this data is then shared with third parties (possibly, cyber criminals), intent on misusing it to generate revenue. Therefore, PUAs can cause various browser and system invasions/infections, as well as lead to severe privacy issues (even identity theft). To ensure device integrity and user safety, all dubious applications must be removed immediately
|Name||Windows Support Alarm tech support scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||The error message claims that the system has been blocked due to security reasons and encourages users to contact fake Microsoft tech support.|
|Tech Support Scammer Phone Number||+1-833-272-0272|
|Serving IP Address (web-web-tec-host-err[.]xyz)||126.96.36.199|
|Detection Names (web-web-tec-host-err[.]xyz)||Kaspersky (Malware), Forcepoint ThreatSeeker (Suspicious), Full List Of Detections (VirusTotal)|
|Symptoms||Fake error messages, fake system warnings, pop-up errors, hoax computer scan.|
|Distribution methods||Compromised websites, rogue online pop-up ads, potentially unwanted applications.|
|Damage||Loss of sensitive private information, monetary loss, identity theft, possible malware infections.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
PUAs are innumerous and most share certain traits between them. They often offer some sort of "useful" and "advantageous" features. However, most of them are nonfunctional and if not, they rarely operate as advertised. Furthermore, the Internet is rife with various deceitful and scam websites. They usually display fraudulent system alarms, virus and error alerts, as well as other fake warnings meant to frighten users into paying for having their devices "fixed". Similar scams to "VIRAL ALARM OF MICROSOFT", include "Virus Support Alert", "Windows is not activated", "This computer is blocked" and many others. Such sites and scams are mostly used by cyber criminals, seeking financial gain through offers of various services or software.
How did potentially unwanted applications install on my computer?
PUAs can be inadvertently installed by users themselves or without their consent/knowledge. Undesirable applications can be downloaded from their websites. They can also be installed alongside intended programs. "Bundling" is a false marketing tactic, by which regular software is pre-packed with PUAs. Inattentive and rushed installations (e.g. ignoring terms, skipping steps, etc.) can also endanger systems to undesirable invasions. PUAs also proliferate through invasive adverts, which when clicked, can execute scripts to download/uninstall them.
How to avoid installation of potentially unwanted applications?
It is strongly recommended to use only official and verified sources for downloading software, as opposed to third party downloaders. When installing programs, it is advised to read terms and explore possible options, to ensure that the installed programs are legitimate and will behave appropriately. Additionally, users should use "Custom/Advanced" settings and opt-out from all supplementary apps/features. When browsing, users should refrain from clicking on suspicious ads and avoid visiting likewise suspect websites. Intrusive advertisements can look ordinary and harmless, however the sites they redirect to (gambling, pornography, adult-dating, etc.) can be a dead giveaway. Should users encounter such ads/redirects, they are recommended to check their device and remove all dubious applications and browser extensions/plug-ins. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Text presented in "VIRAL ALARM OF MICROSOFT" pop-up:
VIRAL ALARM OF MICROSOFT
***This computer is BLOCKED***
Do not close this window and restart your computer
The registry key on your computer is Blocked.
Why did we block your computer?
The registry key of the window is illegal.
This window uses pirated software.
This window sends virus over the internet.
This window is hacked or used from undefined location.
We block this computer for your safety.
Contact Windows helpline to wake up your computer.
Enter Windows registration key to unlock or call
Windows Support alarm
Your System Has Discovered An Unusual Activity.
It could harm your computer data and your financial activities.
Please report this activity an +1-833-272-0272
The appearance of "VIRAL ALARM OF MICROSOFT" pop-up (GIF):
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "VIRAL ALARM OF MICROSOFT"?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the windows support alarm tech support scam, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the windows support alarm tech support scam, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with windows support alarm tech support scam removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the windows support alarm tech support scam, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove windows support alarm tech support scam from your computer, please ask for assistance in our malware support forum.
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