Remove Helperamc files from your computer

Also Known As: Helperamc unwanted application
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove Helperamc from Mac computers

What is Helperamc?

Helperamc is an unwanted application that is installed through another dubious app called Advanced Mac Cleaner. Research shows that people with Helperamc installed on their Mac computers continually encounter pop-up messages that freeze the operating system and encourage them to move Helperamc to Trash. This problem occurs mostly on Catalina, later MacOS systems, however, users of previous versions might also experience this problem.

Helperamc virus

Typically, applications or files that appear on systems through dubious apps (such as Advanced Mac Cleaner) should not be trusted. It is very likely that these apps (or files) could be related to adware or other potentially unwanted applications (PUAs). They might display advertisements, force browsers to open untrustworthy websites, and so on. If clicked, the ads might lead to unwanted downloads, installations, or open various dubious, deceptive web pages. These sites might be designed to trick people into downloading or installing unwanted applications, potentially malicious software. Advanced Mac Cleaner is distributed through these deceptive web pages. Since Helperamc is associated with Advanced Mac Cleaner, we recommend that you remove it. We advise that you scan MacOS with antivirus software (such as Combo Cleaner) and remove all files relating to Helperamc and/or Advanced Mac Cleaner. A list of files that should NOT be present on the system is provided below. Note, before removing them, terminate the "helperamc" process via Activity Monitor.

Threat Summary:
Name Helperamc unwanted application
Threat Type Mac malware, Mac virus.
Detection Names Avast (MacOS:AMC-BL [PUP]), BitDefender (Application.MAC.AMCleaner.HO), ESET-NOD32 (A Variant Of OSX/GT32SupportGeeks.BJ Potentially Unwanted), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Amc.a), Full List Of Detections (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Advanced Mac Cleaner setup, deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Removal

To eliminate Helperamc unwanted application our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

There are many PUAs on the internet. In most cases, they are advertised as legitimate, useful, and so on, however, they are generally useless and often cause problems. They are commonly advertised through dubious websites. Do not trust these apps and uninstall them immediately. Some examples of apps similar to Advanced Mac Cleaner are Qbit Mac Optimizer, Mac Clean Pro, and Mac Fixer Pro.

How did potentially unwanted applications install on my computer?

Unwanted apps usually infiltrate systems without users' knowledge (people install them unintentionally). Unwanted installations/downloads usually happen through clicked deceptive ads or the set-ups of other programs. In many cases, developers use the set-ups of other programs to trick people into downloading or installing unwanted apps. To achieve this, they include unwanted apps in the set-ups and hide them in "Custom", "Advanced", and other similar settings. When people leave these settings unchanged, they allow unwanted software to be downloaded or installed together with software that they have downloaded or installed intentionally.

How to avoid installation of potentially unwanted applications

Download programs from trustworthy, official websites. Do not use third party software downloaders, installers, Peer-to-Peer networks (torrent clients, eMule) or other similar channels. Check "Advanced", "Custom", and other settings included in any setup and deselect offers to install/download unwanted apps. If unwanted ads appear on visited web pages and/or the browser causes unwanted redirects, it is likely that adware or other PUAs are installed on the browser or operating system. In such cases, remove all unwanted extensions, plug-ins, and add-ons from the browser and programs of this kind from the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text presented within this pop-up:

"amcuninstall" will damage your computer.

You should move it to the Bin.

This file was downloaded on an unknown date.

Report malware to apple to protect other users

Helperamc files in the "~/Library/Application Support/amc/" folder:

helperamc folder contents

List of files that are associated with Helperamc and should be removed from the system:

  • ~/Library/Application Support/amc/helperamc
  • ~/Library/Application Support/amc/amcuninstall
  • ~/Library/Application Support/amc/com.pcv.amcuninstall.plist
  • ~/Library/Application Support/amc/com.pcv.hlpramcn.plist
  • ~/Library/LaunchAgents/com.pcv.hlpramcn.plist

IMPORTANT NOTE! Removing the Helperamc application is a rather complicated process, since deleting this application without firstly terminating its associated process is impossible - the process is automatically re-started immediately it is terminated. Therefore, to remove this application, you must perform the following steps:

1) Navigate to the "~/Library/Application Support/amc/" directory, right-click on the "helperamc" application, and select "Show Package Contents":

Helperamc Show Package Contents

2) Navigate to the "Contents/MacOS" directory and delete the "helperamc" application:

Helperamc delete executable

3) Once the previous steps are performed, the process associated with the Helperamc application will no longer be automatically re-started and you will be able to easily terminate it and remove the remaining application files:

Helperamc process in Activity Monitor

Instant automatic removal of Helperamc unwanted application: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Helperamc unwanted application. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove Helperamc application using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove helperamc unwanted application related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Helperamc unwanted application removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove helperamc unwanted application related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove helperamc unwanted application related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove helperamc unwanted application related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Helperamc unwanted application QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Helperamc unwanted application on your mobile device.
We Recommend:

Get rid of Helperamc unwanted application today:

▼ REMOVE IT NOW with Combo Cleaner for Mac

Platform: macOS

Editors' Rating for Combo Cleaner:
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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.