How to remove the Driver Tuneup app from your computer

Also Known As: Driver Tuneup potentially unwanted application
Distribution: Low
Damage level: Medium

Driver Tuneup removal instructions

What is Driver Tuneup?

Driver Tuneup is advertised as a program that finds and installs missing drivers, and updates drivers that are out-of-date. In fact, developers promote this app through the download and/or installation set-ups of other software (such as Advance System Care). Programs that are distributed in this way are categorized as potentially unwanted applications (PUAs), since people often download and install them unintentionally.

Driver Tuneup unwanted application

Driver Tuneup scans systems for outdated or missing drivers, however, to download and install them, users must first activate the Driver Tuneup paid version. Programs that are categorized as PUAs are generally useless - they detect fake issues and errors and do not fix any genuine problems. Since Driver Tuneup is classified as PUA, it is very likely that, if activated, it will not update any outdated drivers. Typically, programs that detect fake issues (in this case, outdated or missing drivers) are used trick people into paying for bogus software activation. In many cases, the set-ups of programs such as Driver Tuneup are used to distribute other PUAs such as browser hijackers, adware, and so on. If installed, these apps feed users with intrusive ads (coupons, banners, surveys, pop-ups, and so on) and/or collect information relating to browsing habits. Having apps of this type installed can lead to problems relating to browsing safety, privacy, and so on. Some people might even become victims of identity theft. The criminals who develop these apps often share the details with third parties (potentially cyber criminals). Collected data might include sensitive/private information. We recommend that you uninstall One Click Booster and other unwanted, unintentionally installed applications/programs immediately.

Threat Summary:
Name Driver Tuneup potentially unwanted application
Threat Type PUP (potentially unwanted program), PUA (potentially unwanted application).
Supposed Functionality Driver Tuneup supposedly finds missing drivers and updates outdated drivers.
Detection Names Cylance (Unsafe), DrWeb (Program.Unwanted.2364), ESET-NOD32 (A Variant Of Win32/GT32SupportGeeks.E Potentially Unwanted), Microsoft (PUA:Win32/SpeedChecker), Full List Of Detections (VirusTotal)
Symptoms A program that you do not recall installing suddenly appeared on your computer. New application is performing computer scans and displays warning messages about found issues. Asks for payment to eliminate the supposedly found errors.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers.
Related Domains advancepctools[.]net
Damage Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.
Malware Removal (Windows)

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Driver Tuneup is similar to other programs of this type including, for example, Auto PC Care, IOByte System Care, and CompuClever PC TuneUp. Typically, PUAs deliver no real value. I.e., they are useless and designed only to trick people into paying for activation. Furthermore, most of their setups are used to distribute other unwanted applications.

How did potentially unwanted applications install on my computer?

Driver Tuneup can be downloaded via its website, however, most people download and install PUAs through clicked intrusive ads (ads that run scripts designed to download/install unwanted applications) or when software developers use the "bundling" method. The main purpose is to trick people into downloading and installing various apps together with other software, which was downloaded or installed intentionally. In most cases, developers hide information about the inclusion of PUAs in "Custom", "Advanced", and other similar settings of the software download/installation set-ups. People are often tricked into unwanted download/installation when they leave these settings unchanged.

How to avoid installation of potentially unwanted applications

Software should be downloaded from official websites and using direct download links. Third party downloaders, installers, unofficial websites, Peer-to-Peer networks (torrent clients, eMule, etc.), and other similar channels should not be trusted. In many cases, they are monetized by promoting various unwanted applications. Furthermore, unwanted downloads and installations can be avoided by checking all settings available in the set-ups and dismissing offers to download/install unwanted software. Do not click intrusive ads, especially when they are displayed on unofficial, dubious web pages. If clicked, they can redirect people to dubious sites. If the browser opens dubious sites and/or displays unwanted ads, it is likely that this is due to an unwanted extension, plug-in, or add-on installed on it. We recommend that you uninstall these apps from the browser immediately and also apply this to programs of this kind installed on the computer. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.

Website promoting Driver Tuneup unwanted application:

Driver Tuneup application

Driver Tuneup installation setup:

Driver Tuneup installation setup

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Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Driver Tuneup adware uninstall via Control Panel

In the uninstall programs window, look for "Driver Tuneup" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

At the time of research, Driver Tuneup did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the internet, continue with the removal guide below.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the driver tuneup potentially unwanted application, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the driver tuneup potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with driver tuneup potentially unwanted application removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the driver tuneup potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove driver tuneup potentially unwanted application from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on driver tuneup potentially unwanted application or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Driver Tuneup potentially unwanted application QR code
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