Do not trust the youhave-1-message.com deceptive web page

Also Known As: youhave-1-message.com pop-up
Type: Mac Virus
Damage level: Medium

What is youhave-1-message[.]com?

youhave-1-message[.]com is a deceptive website that targets iPhone users. It promotes a dubious application that supposedly removes fake viruses detected by the site. At the time of research, youhave-1-message[.]com encouraged users to download and install an application called Antivirus SafeGuard VPN App.

Neither websites such as youhave-1-message[.]com nor software advertised on them should be trusted.

youhave-1-message[.]com scam

Once opened, youhave-1-message[.]com displays a fake notification (virus alert) stating that the iPhone is hacked and is infected with 39 viruses. If this problem is not resolved within two minutes, the viruses will delete all contacts, photos and damage the SIM card.

At the time of research, youhave-1-message[.]com offered to remove the viruses with the Antivirus SafeGuard VPN App by tapping the "Install SafeGuard app" button, however, this button actually led to google.com, not a download page. Since youhave-1-message[.]com is a deceptive website and displays a fake notification, the statements should be ignored.

Furthermore, we advise against downloading software that is promoted through deceptive, unofficial and untrustworthy websites.

These websites are often opened by browsers when potentially unwanted applications (PUAs) are installed on them. In most cases, PUAs open dubious web pages (such as youhave-1-message[.]com), record browsing data, and/or display intrusive advertisements.

Typically, PUAs collect information such as geolocations, entered search queries, addresses of visited websites, IP addresses and other data relating to browsing activity. Generally, developers share the details with third parties who misuse it to generate revenue.

Some of the details might include sensitive information and could be shared with cyber criminals. PUAs often display intrusive advertisements.

They feed users with coupons, banners, surveys, pop-up ads, and so on. People who click these ads are usually redirected to untrustworthy, potentially malicious websites. In some cases, these ads run scripts that download and/or install unwanted applications or even malware.

Threat Summary:
Name youhave-1-message.com pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus.
Fake Claim This page claims that the visitor's iPhone is infected with a number of viruses.
Detection Names Full List (VirusTotal)
Serving IP Address
Promoted Unwanted Application Antivirus SafeGuard VPN App
Symptoms Your device becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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Other examples of deceptive web pages similar to youhave-1-message[.]com include topoffert[.]com, safebrowsing[.]network and safari-extension[.]com.

In most cases, websites of this kind trick visitors into downloading and installing dubious applications that supposedly remove detected viruses. If your browser opens youhave-1-message[.]com or other similar sites, the best option is to simply ignore and close them.

How did potentially unwanted applications install on my computer?

Most people download and/or install these apps through intrusive ads. If clicked, these can run scripts designed to download and install PUAs. They can also infiltrate through the setups of other software. Developers distribute often unwanted apps by using a deceptive marketing method called "bundling" - they include PUAs into the setups of other, usually free programs.

In most cases, offers to download or install additional apps can be found in "Custom", "Advanced", and similar settings of the download and installation setups. People who leave these settings unchecked and unchanged often unknowingly allow additionally included PUAs to be downloaded and/or installed by default.

How to avoid installation of potentially unwanted applications

Check "Custom", "Advanced" and other settings of any download or installation setup and dismiss offers to download/install additionally-included, unwanted apps. Software should be downloaded from official websites and using direct download links.

Other download or installation channels such as torrent clients, eMule (and other Peer-to-Peer networks), various third party downloaders, installers, unofficial websites, etc., should not be trusted or used. Furthermore, many ads redirect people who click them to untrustworthy websites or they cause download/installation of unwanted applications.

In most cases, these ads are displayed on dubious, unofficial web pages, however, they might also appear on legitimate pages. In any case, these ads should not be clicked. Remove any unwanted, unknown extensions, add-ons, or plug-ins that are installed on the browser.

The same applies to software of this kind that is installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in the first youhave-1-message[.]com pop-up window:


Your iPhone was hacked after visiting an Adult website and 39 viruses were found!

If this problem is not resolved within two minutes, the viruses will delete all of your contacts and photos, and the SIM card wll be damaged!

Please click the button below to get instructions for removing all viruses.

youhave-1-message[.]com encourages users to remove viruses with Antivirus SafeGuard App:

youhave-1-message.com encourages to install SafeGuard

Text in this window:

39 viruses were found
Your Apple iPhone was hacked after visiting an Adult website and 39 viruses were found! If this problem is not resolved within two minutes, the viruses will delete all of your contacts and photos, and the SIM card wll be damaged!
1 minute 46 seconds
How to remove all viruses:
Step 1: Click "Install SafeGuard app" button below;
Step 2: You will be redirected to AppStore;
Step 3: Install SafeGuard app, open it and run cleaning procedure

Remove all Viruses    Install SafeGuard app

Screenshot of a second youhave-1-message[.]com pop-up:

youhave-1-message.com popup after clicking install button

Text in this pop-up:

You will be directed to the AppStore now in order to install the Antivirus SafeGuard VPN App

Run the SafeGuard VPN App to remove the Malware.

Mobile version of the youhave-1-message[.]com deceptive page:

youhave-1-message.com mobile version

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

How to identify a pop-up scam?

Pop-up windows with various fake messages are a common type of lures cybercriminals use. They collect sensitive personal data, trick Internet users into calling fake tech support numbers, subscribe to useless online services, invest in shady cryptocurrency schemes, etc.

While in the majority of cases these pop-ups don't infect users' devices with malware, they can cause direct monetary loss or could result in identity theft.

Cybercriminals strive to create their rogue pop-up windows to look trustworthy, however, scams typically have the following characteristics:

  • Spelling mistakes and non-professional images - Closely inspect the information displayed in a pop-up. Spelling mistakes and unprofessional images could be a sign of a scam.
  • Sense of urgency - Countdown timer with a couple of minutes on it, asking you to enter your personal information or subscribe to some online service.
  • Statements that you won something - If you haven't participated in a lottery, online competition, etc., and you see a pop-up window stating that you won.
  • Computer or mobile device scan - A pop-up window that scans your device and informs of detected issues - is undoubtedly a scam; webpages cannot perform such actions.
  • Exclusivity - Pop-up windows stating that only you are given secret access to a financial scheme that can quickly make you rich.

Example of a pop-up scam:

Example of a pop-up scam

How do pop-up scams work?

Cybercriminals and deceptive marketers usually use various advertising networks, search engine poisoning techniques, and shady websites to generate traffic to their pop-ups. Users land on their online lures after clicking on fake download buttons, using a torrent website, or simply clicking on an Internet search engine result.

Based on users' location and device information, they are presented with a scam pop-up. Lures presented in such pop-ups range from get-rich-quick schemes to fake virus scans.

How to remove fake pop-ups?

In most cases, pop-up scams do not infect users' devices with malware. If you encountered a scam pop-up, simply closing it should be enough. In some cases scam, pop-ups may be hard to close; in such cases - close your Internet browser and restart it.

In extremely rare cases, you might need to reset your Internet browser. For this, use our instructions explaining how to reset Internet browser settings.

How to prevent fake pop-ups?

To prevent seeing pop-up scams, you should visit only reputable websites. Torrent, Crack, free online movie streaming, YouTube video download, and other websites of similar reputation commonly redirect Internet users to pop-up scams.

To minimize the risk of encountering pop-up scams, you should keep your Internet browsers up-to-date and use reputable anti-malware application. For this purpose, we recommend Combo Cleaner Antivirus for macOS.

What to do if you fell for a pop-up scam?

This depends on the type of scam that you fell for. Most commonly, pop-up scams try to trick users into sending money, giving away personal information, or giving access to one's device.

  • If you sent money to scammers: You should contact your financial institution and explain that you were scammed. If informed promptly, there's a chance to get your money back.
  • If you gave away your personal information: You should change your passwords and enable two-factor authentication in all online services that you use. Visit Federal Trade Commission to report identity theft and get personalized recovery steps.
  • If you let scammers connect to your device: You should scan your computer with reputable anti-malware (we recommend Combo Cleaner Antivirus for macOS) - cyber criminals could have planted trojans, keyloggers, and other malware, don't use your computer until removing possible threats.
  • Help other Internet users: report Internet scams to Federal Trade Commission.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
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