Do not trust privacyegg.com or similar websites

Also Known As: privacyegg.com virus
Distribution: Low
Damage level: Medium

Avoid being redirected to privacyegg[.]com

What is privacyegg[.]com?

privacyegg[.]com is one of many untrustworthy websites that advertise rogue software by using scare tactics. This particular web page is designed to trick visitors into believing that their computers are infected with viruses and installing a program called OneSafe PC Cleaner. Note that privacyegg[.]com cannot be trusted and should be closed/ignored. If the browser opens it automatically, this is likely to be due to a potentially unwanted application (PUA) installed on the browser or operating system.

privacyegg[.]com scam

privacyegg[.]com may seem similar to a window of the Windows 10 Update & Security settings. It claims that the computer is infected with five viruses and encourages users to install an 'urgent update' designed to protect the system from the viruses and prevent additional damage. According to privacyegg[.]com, the viruses might cause loss of photos, apps and other files. The aforementioned update should be installed by clicking the "Install Update" button. If clicked, this opens a fake system pop-up window containing the "Download Update" button. If clicked, it opens a download page of the OneSafe PC Cleaner program. In summary, privacyegg[.]com is a scam website that advertises dubious software. Do not download software from unofficial, deceptive or untrustworthy websites. We advise that you ignore privacyegg[.]com, and never trust websites of this kind in future.

In most cases, people do not visit websites such as privacyegg[.]com intentionally - they are redirected to them through clicked dubious ads, rogue websites or PUAs that are installed on their browsers. As mentioned, PUAs open untrustworthy pages, display ads and gather data. They serve ads such as coupons, banners, surveys, pop-ups, and so on. Generally, when people click these ads, they are redirected to other untrustworthy, deceptive and potentially malicious web pages. The ads sometimes lead to download or even installation of potentially unwanted applications. Furthermore, most PUAs record browsing data such as addresses of visited websites, IP addresses, geolocations, entered search queries, etc. Some PUAs might be used to record personal details. Developers share the data with third parties (potentially, cyber criminals) who misuse it to generate revenue.

Threat Summary:
Name privacyegg.com virus
Threat Type Phishing, Scam, Social Engineering, Fraud.
Fake Claim This scam page claims that the visitor's computer is infected with five viruses.
Distributed Unwanted Apps OneSafe PC Cleaner 
Detection Names Full List Of Detections (VirusTotal)
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
▼ Download Malwarebytes
To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

There are many scam websites like privacyegg[.]com, which are designed to trick people into downloading and installing rogue software by using scare tactics (displaying fake errors, alerts of viruses, and other notifications). Some more examplesare "Your PC is infected with 5 viruses", "Microsoft Protected Your Computer" and "Windows is not activated". If these pages are opened through an installed PUA, we recommend that you uninstall it as soon as possible. Having an app of this type installed can lead to identity theft, problems relating to privacy, browsing safety, and so on.

How did potentially unwanted applications install on my computer?

People often download and/or install PUAs through intrusive, deceptive advertisements that they have clicked, or through the set-ups of other software. Unwanted apps are commonly included into the set-ups of other programs and presented as additional offers, however, information these extra downloads/installations is not properly disclosed. In most cases, the details are hidden in settings such as "Custom", "Advanced", and so on. People who do not check the settings and leave them unchanged often give permission for PUAs to be downloaded and/or installed with regular software. This PUA distribution method is called "bundling".

How to avoid installation of potentially unwanted applications

Check settings such as "Custom", "Advanced", and "Manual" of download/installation setups and deselect offers to download or install unwanted applications. Do not download or install software through untrustworthy, unofficial websites, Peer-to-Peer networks (torrent clients, eMule), third party downloaders, installers, or other channels. Use only official websites and direct download links. We advise against clicking intrusive ads, especially if they are displayed on dubious web pages. These ads might cause redirects untrustworthy websites or download/installation of unwanted software. Typically, unwanted redirects and ads can be prevented by uninstalling all unwanted apps (extensions, plug-ins, add-ons) from the browser and programs of this kind from the operating system. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.

Text presented in the main privacyegg[.]com web page:

Antivirus Update

Update Status

Your PC is infected with 5 viruses. Urgent update is required for PC Cleaner to protect system from viruses and prevent additional system damage to y our personal data, such as loss of apps, photos or other files.

Install Update

Updates ara available:
2019-09 Cumulative Update for Windows Version 1703 for x64-based Systems (KB4025342)
2019-10 Cumulative Update for Windows Version 1703 for x64-based Systems (KB4022725)

Advanced Options

Screenshot of a fake system pop-up window:

privacyegg.com fake blue windows system pop-up

Text in this pop-up:

Antivirus Update is prepared
Click the button below to download update
Download Update

The appearance of privacyegg[.]com scam (GIF):

privacyegg[.]com scam gif

Another variant of privacyegg[.]com website:

privacyegg.com pop-up of another page variant

Text in a pop-up window:

privacyegg.com says

IMMEDIATE ACTION REQUIRED

We have detected a trojan virus (e.tre456_worm_Windows) on your PC.

Press OK to begin the repair process.

Screenshot of the main page of another variant:

privacyegg.com main page of another variant

Text in this page:

Your system is infected with 3 viruses
Wednesday, December 4, 2019 12:45 PM
Your PC is infected with 3 viruses. Our security check found traces of 2 malware and  1 phishing/spyware. System damage: 28.1% - Immediate removal required!

The immediate removal of the viruses is required to prevent further system damage, loss of Apps, Photos or other files.
Traces of 1 phishing/spyware were found on your PC with Windows.

Personal and banking information is at risk.

To avoid more damage click on 'Scan Now' immediately. Our deep scan will provide help immediately!
3 minute and 53 seconds remaining before damage is permanent.

privacyegg[.]com displays fake virus scan results:

privacyegg.com fake virus scan

 Text in this page:

DOWNLOAD REQUIRED
Your PC is heavily damaged! (33.2%)
Please download the PC Cleanup application to remove 3 Viruses from your PC.
VIRUS INFORMATION
Virus Name:  Ransomware 2.0; Trojan.Win32.SendIP.15
Risk:  HIGH
Infected Files:  C:/WINDOWS/System32/migration/ADJF9009de.@*fg/windows.exe; C:/WINDOWS/System32/Drivers/spoclsv.exe...
REMOVE VIRUSES NOW
VIRUS REMOVAL
Application:  PC Cleanup
Rating:  9.9/10
Price:  Free

Appearance of another variant of privacyegg[.]com (GIF):

apprarance of another varian of privacyegg.com in gif image

OneSafe PC Cleaner download website:

OneSafe PC Cleaner download page

OneSafe PC Cleaner installer:

OneSafe PC Cleaner installation setup

OneSafe PC Cleaner potentially unwanted program:

OneSafe PC Cleaner unwanted program

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Malwarebytes By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the privacyegg.com virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the privacyegg.com virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with privacyegg.com virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the privacyegg.com virus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove privacyegg.com virus from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on privacyegg.com virus or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
privacyegg.com virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of privacyegg.com virus on your mobile device.
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Platform: Windows

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