Avoid being redirected to privacyegg[.]com
What is privacyegg[.]com?
privacyegg[.]com is one of many untrustworthy websites that advertise rogue software by using scare tactics. This particular web page is designed to trick visitors into believing that their computers are infected with viruses and installing a program called OneSafe PC Cleaner. Note that privacyegg[.]com cannot be trusted and should be closed/ignored. If the browser opens it automatically, this is likely to be due to a potentially unwanted application (PUA) installed on the browser or operating system.
privacyegg[.]com may seem similar to a window of the Windows 10 Update & Security settings. It claims that the computer is infected with five viruses and encourages users to install an 'urgent update' designed to protect the system from the viruses and prevent additional damage. According to privacyegg[.]com, the viruses might cause loss of photos, apps and other files. The aforementioned update should be installed by clicking the "Install Update" button. If clicked, this opens a fake system pop-up window containing the "Download Update" button. If clicked, it opens a download page of the OneSafe PC Cleaner program. In summary, privacyegg[.]com is a scam website that advertises dubious software. Do not download software from unofficial, deceptive or untrustworthy websites. We advise that you ignore privacyegg[.]com, and never trust websites of this kind in future.
In most cases, people do not visit websites such as privacyegg[.]com intentionally - they are redirected to them through clicked dubious ads, rogue websites or PUAs that are installed on their browsers. As mentioned, PUAs open untrustworthy pages, display ads and gather data. They serve ads such as coupons, banners, surveys, pop-ups, and so on. Generally, when people click these ads, they are redirected to other untrustworthy, deceptive and potentially malicious web pages. The ads sometimes lead to download or even installation of potentially unwanted applications. Furthermore, most PUAs record browsing data such as addresses of visited websites, IP addresses, geolocations, entered search queries, etc. Some PUAs might be used to record personal details. Developers share the data with third parties (potentially, cyber criminals) who misuse it to generate revenue.
|Threat Type||Phishing, Scam, Social Engineering, Fraud.|
|Fake Claim||This scam page claims that the visitor's computer is infected with five viruses.|
|Distributed Unwanted Apps||OneSafe PC Cleaner|
|Detection Names||Full List Of Detections (VirusTotal)|
|Symptoms||Fake error messages, fake system warnings, pop-up errors, hoax computer scan.|
|Distribution methods||Compromised websites, rogue online pop-up ads, potentially unwanted applications.|
|Damage||Loss of sensitive private information, monetary loss, identity theft, possible malware infections.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
There are many scam websites like privacyegg[.]com, which are designed to trick people into downloading and installing rogue software by using scare tactics (displaying fake errors, alerts of viruses, and other notifications). Some more examplesare "Your PC is infected with 5 viruses", "Microsoft Protected Your Computer" and "Windows is not activated". If these pages are opened through an installed PUA, we recommend that you uninstall it as soon as possible. Having an app of this type installed can lead to identity theft, problems relating to privacy, browsing safety, and so on.
How did potentially unwanted applications install on my computer?
People often download and/or install PUAs through intrusive, deceptive advertisements that they have clicked, or through the set-ups of other software. Unwanted apps are commonly included into the set-ups of other programs and presented as additional offers, however, information these extra downloads/installations is not properly disclosed. In most cases, the details are hidden in settings such as "Custom", "Advanced", and so on. People who do not check the settings and leave them unchanged often give permission for PUAs to be downloaded and/or installed with regular software. This PUA distribution method is called "bundling".
How to avoid installation of potentially unwanted applications
Check settings such as "Custom", "Advanced", and "Manual" of download/installation setups and deselect offers to download or install unwanted applications. Do not download or install software through untrustworthy, unofficial websites, Peer-to-Peer networks (torrent clients, eMule), third party downloaders, installers, or other channels. Use only official websites and direct download links. We advise against clicking intrusive ads, especially if they are displayed on dubious web pages. These ads might cause redirects untrustworthy websites or download/installation of unwanted software. Typically, unwanted redirects and ads can be prevented by uninstalling all unwanted apps (extensions, plug-ins, add-ons) from the browser and programs of this kind from the operating system. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Text presented in the main privacyegg[.]com web page:
Your PC is infected with 5 viruses. Urgent update is required for PC Cleaner to protect system from viruses and prevent additional system damage to y our personal data, such as loss of apps, photos or other files.
Updates ara available:
2019-09 Cumulative Update for Windows Version 1703 for x64-based Systems (KB4025342)
2019-10 Cumulative Update for Windows Version 1703 for x64-based Systems (KB4022725)
Screenshot of a fake system pop-up window:
Text in this pop-up:
Antivirus Update is prepared
Click the button below to download update
The appearance of privacyegg[.]com scam (GIF):
Another variant of privacyegg[.]com website:
Text in a pop-up window:
IMMEDIATE ACTION REQUIRED
We have detected a trojan virus (e.tre456_worm_Windows) on your PC.
Press OK to begin the repair process.
Screenshot of the main page of another variant:
Text in this page:
Your system is infected with 3 viruses
Wednesday, December 4, 2019 12:45 PM
Your PC is infected with 3 viruses. Our security check found traces of 2 malware and 1 phishing/spyware. System damage: 28.1% - Immediate removal required!
The immediate removal of the viruses is required to prevent further system damage, loss of Apps, Photos or other files.
Traces of 1 phishing/spyware were found on your PC with Windows.
Personal and banking information is at risk.
To avoid more damage click on 'Scan Now' immediately. Our deep scan will provide help immediately!
3 minute and 53 seconds remaining before damage is permanent.
privacyegg[.]com displays fake virus scan results:
Text in this page:
Your PC is heavily damaged! (33.2%)
Please download the PC Cleanup application to remove 3 Viruses from your PC.
Virus Name: Ransomware 2.0; Trojan.Win32.SendIP.15
Infected Files: C:/WINDOWS/System32/migration/ADJF9009de.@*fg/windows.exe; C:/WINDOWS/System32/Drivers/spoclsv.exe...
REMOVE VIRUSES NOW
Application: PC Cleanup
Appearance of another variant of privacyegg[.]com (GIF):
OneSafe PC Cleaner download website:
OneSafe PC Cleaner installer:
OneSafe PC Cleaner potentially unwanted program:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is privacyegg[.]com?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the privacyegg.com virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the privacyegg.com virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with privacyegg.com virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the privacyegg.com virus, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove privacyegg.com virus from your computer, please ask for assistance in our malware support forum.
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