Do not trust notification saying Your PC is infected with 5 viruses

"Your PC is infected with 5 viruses" removal instructions

What is "Your PC is infected with 5 viruses"?

This is a deceptive website that is disguised as Update & Security settings in Windows 10 operating system. The main purpose of this page is to trick its visitors into downloading and installing OneSafe PC Cleaner program. We advise against installing software that is distributed through/advertised on unofficial and deceptive websites like this one. Any virus, error and other notifications that are displayed on pages of this kind are fake and should never be trusted as well.

According to this deceptive website, a computer is infected with 5 viruses. It urges visitors to install antivirus update as soon as possible, otherwise those viruses will damage the operating system (cause loss of apps, photos and other files). Once the "Install Update" button is clicked, this page displays a pop-up that is disguised as a system window saying that antivirus update is prepared and can be downloaded by clicking the "Download Update" button. This button leads to a download page of the OneSafe PC Cleaner program. This program is not a part of Windows Update or its security suite. We strongly recommend not to trust this scam website and download from it. Programs that are promoted through deceptive pages like this one cannot be trusted. Besides, it is possible that pages of this type might be used to spread malware.

It is worth mentioning that people often end up on deceptive and other untrustworthy websites because some potentially unwanted application (PUA) that is installed on a browser or computer opens them. However, that is not the only problem with apps of this type. Quite often PUAs gather various information too, for example, IP addresses, geolocations, addresses of visited pages, entered search queries, and other details related to user's browsing habits. It is known that their developers usually share gathered data with third parties who may be cyber criminals and misuse it to generate revenue. Also, apps of this type often are designed to serve unwanted, often deceptive ads. When clicked, those ads either open questionable websites or run scripts designed to download (or even install) unwanted, potentially malicious apps. Some examples of forms of ads that PUAs display are coupons, banners, pop-ups and surveys.

Threat Summary:

Name	"Your PC is infected with 5 viruses" virus
Threat Type	Phishing, Scam, Social Engineering, Fraud
Fake Claim	This page claims that a computer is infected with 5 viruses and urges to update antivirus suite.
Distributed Unwanted Apps	OneSafe PC Cleaner
Detection Names	Full List Of Detections (VirusTotal)
Serving IP Address	46.4.35.14
Symptoms	Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods	Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage	Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Removal	To eliminate Your PC is infected with 5 viruses virus our malware researchers recommend scanning your computer with Spyhunter. ▼ Download Spyhunter Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

This is not the only shady website that is used to advertise questionable software in a deceptive way. More examples are "E.tre456_worm_Windows", "VIRAL ALARM OF MICROSOFT" and "Windows is not activated". In most cases scammers behind such pages attempt to trick people into installing questionable software. However, there are many similar pages that are used to extract money from unsuspecting visitors by urging them to buy software or pay for services. Either way, websites of this kind should not be trusted, the best option is to ignore them by simply closing them.

How did potentially unwanted applications install on my computer?

It is known that most people download and install potentially unwanted apps unintentionally. Typically, it happens when such apps are included in setups of other software. Offers to download and/or install them usually are hidden in "Custom", "Advanced" and other similar settings of download and installation setups. This distribution method of unwanted apps is called "bundling". However, it works only when people leave all the aforementioned settings unchanged. In other words, when they unknowingly allow for included apps to be downloaded or installed together with other software. Sometimes PUAs can be downloaded and/or installed through deceptive ads as well. Sometimes ads are designed to run certain scripts that download or even install PUAs. However, it can happen only if such ad is clicked.

How to avoid installation of potentially unwanted applications?

We recommend to use only trustworthy and official websites when willing to download software (or files). It means that third party downloaders, installers, torrent clients, eMule and other Peer-to-Peer networks, unofficial websites, and other download or installation sources, or tools should not be trusted. If a setup contains settings like "Custom", "Advanced", then they should be checked and offers to download or install unwanted apps dismissed. Also, we advise to avoid clicking intrusive ads, especially if they are displayed on questionable sites. Most of the times such ads redirect users to other untrustworthy or even malicious websites. In some cases clicking them leads to unwanted downloads and/or installations. If unwanted ads appear or unwanted redirects happen regularly, then we recommend remove all unwanted plug-ins, add-ons and extensions that are installed on a browser and programs of this kind that are installed on a computer as soon as possible, and see if this problem gets solved. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Text presented in the fake system window which gets opened in a browser:

Antivirus Update

Update Status

Your PC is infected with 5 viruses. Urgent update is required for PC Cleaner to protect system from viruses and prevent additional system damage to y our personal data, such as loss of apps, photos or other files.

Install Update

Updates ara available:
2019-09 Cumulative Update for Windows Version 1703 for x64-based Systems (KB4025342)
2019-10 Cumulative Update for Windows Version 1703 for x64-based Systems (KB4022725)

Advanced Options

Screenshot of a fake system pop-up window:

Text in this pop-up:

Antivirus Update is prepared
Click the button below to download update
Download Update

The appearance of "Your PC is infected with 5 viruses" pop-up (GIF):

Download page of OneSafe PC Cleaner:

OneSafe PC Cleaner installer:

OneSafe PC Cleaner application:

Instant automatic removal of Your PC is infected with 5 viruses virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Your PC is infected with 5 viruses virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

• What is "Your PC is infected with 5 viruses"?
• STEP 1. Uninstall deceptive applications using Control Panel.
• STEP 2. Remove adware from Internet Explorer.
• STEP 3. Remove rogue extensions from Google Chrome.
• STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
• STEP 5. Remove rogue extensions from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Removal of potentially unwanted applications:

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Optional method:

If you continue to have problems with removal of the "your pc is infected with 5 viruses" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon  (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Optional method:

If you continue to have problems with removal of the "your pc is infected with 5 viruses" virus, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Optional method:

Computer users who have problems with "your pc is infected with 5 viruses" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious add-ons from Microsoft Edge:

Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Optional method:

Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.

In the opened tab, click the "Choose what to clear" button.

Click Show more and select everything, and then click the "Clear" button.

• If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "your pc is infected with 5 viruses" virus from your computer, please ask for assistance in our malware support forum.

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