Remove apps that cause Install.app wants access to control pop-ups

Also Known As: "Install.app wants access to control" virus
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove apps that display "Install.app wants access to control" pop-ups from Mac?

What is "Install.app wants access to control"?

"Install.app wants access to control" if a line from a fake system notification which appears on MacOS operating systems that have some potentially unwanted applications (PUAs) installed on them. Install.app is some PUA that should not be allowed to control Safari (Safari.app) or any other app, perform actions within and/or access various documents, and other data in it.

Install.app wants access to control scam

It is common that such fake system pop-ups appear due to some adware or other PUAs that are installed on the operating system. Research shows that particular unwanted app (Install.app) gets installed through a fake Adobe Flash Player. Once installed, it displays pop-up windows asking for a permission to control apps like Google Chrome.app, Safari.app and System Events.app. It is very likely that it may ask for a permission to control other apps as well. Install.app asks for a permission to access documents in those apps and perform various actions within them. Giving this PUA a permission to control various apps and access their data may cause changes in their settings, redirects to various untrustworthy, or even malicious pages, problems related to privacy, browsing safety, and other issues. Users who encounter these or similar pop-up windows should remove any adware of other PUAs that are installed on the operating system (and browser) as soon as possible.

It is very likely that such fake system pop-ups appear due to some installed adware. Software of this type is usually designed to display various advertisements as well. Some examples of ads that adware-type apps display are coupons, banners, surveys and pop-up ads. Users who click those ads end up on various shady, untrustworthy websites or allow them to execute scripts that cause downloads, installations of unwanted apps. Also, adware can be designed to collect various information. For example, addresses of visited pages, entered search queries, IP addresses, geolocations, and other browsing data. Some adware-type apps target sensitive, personal information as well. It is common that adware developers sell collected information to third parties (potentially cyber criminals) who misuse it to generate in other ways.

Threat Summary:
Name "Install.app wants access to control" virus
Threat Type Phishing, Scam, Mac malware, Mac virus
Detection Names (Adobe Flash Player.dmg) Avast (MacOS:Bundlore-EA [Adw]), AVG (MacOS:Bundlore-EA [Adw]), DrWeb (Adware.Mac.Bundlore.775), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Bnodlero.ah), Full List (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Removal

To eliminate malware infections our security researchers recommend scanning your Mac with Combo Cleaner.
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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

"Osascript wants to control Safari" is an example of a virtually identical pop-up which appears because of installed PUAs as well. As we mentioned in the introduction, a pop-up with the "Install.app wants access to control" line in it appears due to PUA (or PUAs) that get installed through a fake Adobe Flash Player installer. However, quite often app of this type get installed in other ways as well.

How did potentially unwanted applications install on my computer?

Quite often developers distiubute PUAs by including them in various download and/or installation setups of other software. In most cases offers to download and/or install potentially unwanted apps are mentioned in their "Advanced", "Custom" and other similar settings. Nevertheless, not all people check those settings, quite often they leave them unchanged. By leaving default settings they often allow for included PUAs to be downloaded and/or installed alongside with other, intentionally downloaded and/or installed software. Also,, PUAs can get installed through deceptive advertisements that are designed to execute certain scripts, however, it happens only when people click those ads.

How to avoid installation of potentially unwanted applications?

Programs and files should not be downloaded through unofficial websites, Peer-to-Peer networks (e.g., torrent clients, eMule,) third party downloaders, and other similar channels, or installed through third party installers. The only safe way to download software is to use official websites and direct links for that. Also, it is common that download and installation setups contain settings like "Custom", "Advanced", etc. Those settings often mention offers to download and/or install additional, unwanted software. Therefore, such settings should be always checked and offers to download and/or install unwanted applications declined. Advertisements that appear on shady pages should not be clicked. Quite often they open various questionable websites or cause unwanted downloads, installations. If there are any unknown, suspicious and/or  unwanted extensions, plug-ins or add-ons installed on a browser, then they should be uninstalled as soon as possible. Software of this kind that is installed on the operating system should be removed too. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in a pop-up window:

"Install.app" wants access to control
"Safari.app". Allowing control will provide
access to documents and data in
"Safari.app", and to perform actions within
that app.

Don't Allow  OK

Example of another pop-up:

install app wants access to control scam pop-up example

Text in this pop-up:

"Install.app" wants access to control
"System Events.app". Allowing control will
provide access to documents and data in
"System Events.app", and to perform
actions within that app.

Don't Allow  OK

One more example:

install app wants access to control scam pop-up example

Text in this pop-up;

"Install.app" wants access to control
"Google Chrome.app". Allowing control will
provide access to documents and data in
"Google Chrome.app", and to perform
actions within that app.

Don't Allow  OK

Example of a deceptive website which is designed to promote a fake Adobe Flash Player installer (GIF):

example of a scam website used to promote fake flash player installers

Screenshot of a fake Adobe Flash Player installer:

fake adobe flash player installer

Another screenshot of a fake Adobe Flash Player installer:

fake adobe flash player installer

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to terminate "Install.app Wants Access To Control" pop-ups using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove "install.app wants access to control" virus related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

"Install.app wants access to control" virus removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove "install.app wants access to control" virus related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove "install.app wants access to control" virus related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove "install.app wants access to control" virus related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Install.app wants access to control virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "Install.app wants access to control" virus on your mobile device.
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