How to uninstall apps downloaded through application-update.com?

Also Known As: application-update.com pop-up
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove apps that open pages like application-update[.]com from Mac?

What is application-update[.]com?

Application-update[.]com is an address which is designed to load various scams, research shows that displayed scams target mainly mobile users. At the time of the research all scams served by application-update[.]com were designed to trick users into installing various potentially unwanted applications (PUAs). It is worthwhile to mention that apps should never be downloaded through/from unofficial, deceptive websites, even if those apps are legitimate.

application-update[.]com scam

Basically, application-update[.]com loads scams claiming that visitor's device (operating system installed on it) may be hacked, infected with viruses, out of date, and encouraging to protect it by installing one or another PUA. At the time of the research application-update[.]com promoted apps such as Ad Security Center and Ads Block for Safari, however, it may be used to promote other PUAs as well. Promoted apps supposed to prevent loss of sensitive data, remove viruses, help to avoid online fraud, spam, phishing ads, etc. As mentioned in the introduction, it is never safe to download software from deceptive websites (in this case through scam pages that get opened by application-update[.]com), even it is legitimate software. Apps should be downloaded only from official pages (or other channels like Apple App Store). It is worthwhile to mention that addresses like application-update[.]com often are designed to trick users into installing adware, browser hijackers and/or other PUAs as well. Adware is a type of software that serves ads in forms of coupons, pop-ups, surveys, banners, etc. Displayed advertisements not only conceal contents of visited websites but also can open various untrustworthy websites. In some cases those ads can be designed to run scripts that cause download and/or installation of some unwanted, potentially malicious software. Browser hijackers promote fake search engines by changing browsers settings such as address of a default search engine, homepage and new tab. They are designed to force users to visit address of some fake search engine when they open a browser, new tab and enter search queries into URL bar. Browser hijackers (and adware-type apps) often are designed to collect various data as well. For example, IP addresses, entered search queries, addresses of visited pages, geolocations, etc. In some cases they can be designed to gather sensitive details.

Threat Summary:
Name application-update.com pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus
Fake Claim Scam pages loaded by application-update.com suggest that user's iphone may be hacked, infected, etc.
Detection Names Certego (Suspicious) Netcraft (Malicious), Full List (VirusTotal)
Promoted Unwanted Applications Ad Security Center and Ads Block for Safari, although, it could be used to promote other apps too
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

More examples of scam pages that are similar to pages loaded by application-update[.]com are hastopnet[.]com, pushsix[.]xyz and goingapp[.]xyz. In most cases these deceptive pages are designed to deceive users into installing one or another potentially unwanted application. Although, most of the times users do not visit such addresses by themselves. It is common that they get opened by some PUAs that are already installed on a browser and/or operating system.

How did potentially unwanted applications install on my computer?

It is common that PUAs get downloaded and/or installed together with other, mainly free programs. To be more precise, when they are included in their download and/or installation setups. This distribution method of PUAs is known as "bundling". Users cause unwanted downloads and/or installations when they download and/or install programs without checking settings that are included in their setups and declining offers to download and/or install unwanted apps. Those offers usually can be found in "Advanced", "Custom", and other similar settings of setups. Also, such downloads, installations can be caused by clicking deceptive advertisements that are designed to run certain scripts.

How to avoid installation of potentially unwanted applications?

It is recommended not to finish downloads and installations without checking "Custom", "Advanced and other similar settings of setups and declining offers to download or install additionally included apps. Also, unwanted downloads, installations can be avoided by downloading files and programs only from official websites and using direct download links. It is because various third party downloaders, installers, Peer-to-Peer networks (such as torrent clients, eMule, etc.) often are used to distribute unwanted, even malicious apps. Since intrusive ads that appear on pages (e.g., related to pornography, adult dating, gambling) often open questionable pages or even execute scripts designed to download, install unwanted apps - they should not be trusted (clicked) as well. And finally, it is recommended to not to have any unwanted, suspicious extensions, add-ons, or plug-ins installed on web browser and/or programs of this kind installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Screenshot of another version of the scam in the screenshot above:

application-update.com another variant of main scam

Screenshot of a desktop version:

application-update.com scam desktop version

Text in a pop-up displayed in this version:

Attention!
We have detected a suspicious activity on sites you visited. Close this notification and follow the instructions to protect your Apple devices immediately.

Screenshot of the background page:

application-update.com scam desktop version background

Text in the background:

Your iPad may be hacked!
Due to recent surfing on the suspicious sites, your personal data on this iPad may be stolen via hidden scripts by cybercriminals. In case it happens, they can access all other Apple devices linked to this Apple ID and are vulnerable. Your devices may be blocked today if no action is taken.

Install the most trusted cyber security application and activate for free to protect your Apple ID credentials and your iCloud data from loss.

 

0 minute 42 seconds
Install    Cancel

Screenshot of a second scam displayed by application-update[.]com

application-update.com scam another variant

Text in this variant:

Security Update
Please install and activate the latest security app to block online threats and continue watching in safe mode
Install

Screenshot of a third scam displayed by application-update[.]com

application-update.com third scam variant

Text in this variant:

Security notification!

 

Due to recent incidents of data theft via fraudulent advertisement, we’ve developed a security application to block unsecured content.

 

 Install and activate free cybersecurity application to avoid spam, online fraud, and phishing ads.
 Security application also speeds-up your browser, hides your internet activity, and reduces traffic spend.

Install the app in 00:41 to avoid risk
INSTALL

Screenshot of the app promoted through application-update[.]com (Ad Security Center):

application-update.com promotes Ad Security Center

Screenshot of another app promoted through application-update[.]com (Ads Block for Safari):

application-update.com promotes Ads Block for Safari

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove application-update.com pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

application-update.com pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove application-update.com pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove application-update.com pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove application-update.com pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
application-update.com pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of application-update.com pop-up on your mobile device.
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