How to uninstall MessengerPlus adware from the operating system?

Also Known As: Ads by MessengerPlus
Type: Adware
Distribution: Low
Damage level: Medium

MessengerPlus adware removal instructions

What is MessengerPlus?

MessengerPlus is a rogue application, endorsed as a Facebook messenger for desktop. It is classified as adware, as it runs intrusive advertisement campaigns. In other words, MessengerPlus delivers undesirable and harmful ads. Since most users download/install this app inadvertently, it is also classified as a PUA (Potentially Unwanted Application). Additionally most PUAs collect information relating to users' browsing activity and it is highly likely that MessengerPlus has such data tracking abilities as well.

MessengerPlus adware

Adware enables the placement of various pop-ups, banners, surveys, coupons and other intrusive advertisements, typically on any visited website. Therefore, the adverts do not originate from the pages themselves. Intrusive ads severely diminish the browsing experience, as they overlay webpages and/or slow down the browsing speed. However, they are far more than just a nuisance. Upon being clicked, intrusive advertisements redirect to untrustworthy/rogue, sale-based, deceptive, scam, compromised and malicious sites. Furthermore, these ads can be triggered (by being clicked) to execute scripts, designed to download/install software without user permission. One of the prime examples of content infiltrated into systems in this manner are PUAs. Unwanted apps can have other/additional abilities, aside from delivering intrusive ad campaigns. PUAs can force-open similarly dangerous websites. Other types called browser hijackers - modify browsers in order to promote fake search engines. The latter are rarely capable of providing search results, so they redirect to Google, Bing, Yahoo and other legitimate ones. Browser hijacker can also restrict/deny access to browser settings and/or reset any changes made. Most PUAs (adware included) can track data. They can monitor users' browsing habits (URLs visited, pages viewed, search queries typed, etc.) and gather personal information (IP addresses, geolocations and other details). This sensitive data is often monetized by being shared with and/or sold to third parties (potentially, cyber criminals), seeking to likewise misuse it for profit. To summarize, unwanted apps can lead to system infections, financial losses, serious privacy issues and even identity theft. To ensure device integrity and user safety, all suspicious applications and browser extensions/plug-ins must be eliminated immediately upon detection.

Threat Summary:
Name Ads by MessengerPlus
Threat Type Adware, Unwanted ads, Pop-up Virus
Supposed Functionality Desktop access to the Facebook messenger
Detection Names Antiy-AVL (GrayWare/Win32.Presenoker), Full List Of Detections (VirusTotal)
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

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MessengerSpotBest Media ConverterDamn Good Recipe Promos and MusiCalm are a couple examples of other software within the adware classification. It tends to appear legitimate and ordinary. Users are tempted into download/installation with various "useful" features. However, the promised functionalities are usually nonoperational - and this is true of practically all PUAs. Unwanted apps have but one goal - to generate revenue at user expense. Therefore, instead of delivering on any promises, PUAs run intrusive advertisement campaigns, cause redirects to untrustworthy and malicious webpages, hijack browsers and gather personally identifiable information.

How did MessengerPlus install on my computer?

Some PUAs (e.g. MessengerPlus) have "official" promotional sites, from which they can be downloaded. These applications can also be downloaded/installed together with other products. This deceptive marketing method of packing regular software with unwanted or malicious content - is called "bundling". Rushed download and installation processes (e.g. skimmed or ignored terms, skipped steps and sections, used pre-set options, etc.) - increase the risk of unintentionally allowing bundled additions into devices. Intrusive ads proliferate PUAs as well. Once clicked on, they can execute scripts to stealthily download/install software.

How to avoid installation of potentially unwanted applications?

It is strongly recommended to research products before download/installation and/or purchase. All downloads should be done from official ad verified sources. Unofficial and free file-hosting websites, Peer-to-Peer sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders - commonly offer deceptive and/or bundled content, therefore they are deemed to be untrustworthy. When downloading/installing, it is important to read terms, study all available options, use the "Custom" or "Advanced" settings and opt-out from supplementary apps, tools, functions and other additions. Intrusive advertisements typically appear legitimate, however they redirect to unreliable and questionable pages (e.g. gambling, pornography, adult-dating, etc.). In case of encounters with adverts/redirects of this kind, users must inspect the system and immediately remove all suspect applications and/or browser extensions/plug-ins from it. If your computer is already infected with MessengerPlus, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this adware.

Screenshot of MessengerPlus adware's installation setup:

MessengerPlus adware installer

Screenshots of the website used to promote MessengerPlus adware:

Website promoting MessengerPlus adware

Website promoting MessengerPlus adware

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Quick menu:

MessengerPlus adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

MessengerPlus adware uninstall via Control Panel

In the uninstall programs window, look for "MessengerPlus", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application (which causes MessengerPlus ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove MessengerPlus adware from Internet browsers:

At time of research, MessengerPlus did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing MessengerPlus ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing MessengerPlus ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the ads by messengerplus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing MessengerPlus  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing MessengerPlus ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the ads by messengerplus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing MessengerPlus ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing MessengerPlus ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with ads by messengerplus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the ads by messengerplus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove ads by messengerplus from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on ads by messengerplus or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by MessengerPlus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by MessengerPlus on your mobile device.
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