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How to uninstall MessengerSpot adware from the operating system

Also Known As: Ads by MessengerSpot
Type: Adware
Damage level: Medium

What is MessengerSpot?

Virtually identical to MessengerHub, MessengerDeck, MessengerNow, and many others, MessengerSpot is an adware-type application supposedly capable of providing desktop access to Facebook Messenger. In fact, this app significantly diminishes the browsing experience by running intrusive advertisement campaigns.

Since most users download/install MessengerSpot unintentionally, it is also classified as a Potentially Unwanted Application (PUA).

MessengerSpot adware

Software classified as adware typically operates by enabling the placement of pop-ups, coupons, banners, surveys and other intrusive advertisements on any visited website. The ads overlay web page content and reduce browsing speed. Additionally, when clicked, they cause redirects to sale-oriented, untrusted/rogue, compromised, deceptive/scam and malicious sites.

These ads can even be triggered (when clicked) to execute scripts designed to download/install software without users' permission. PUAs are often infiltrated into systems in this manner. Unwanted applications have varied capabilities, not limited to intrusive ad campaign delivery.

They can force-open various dubious and harmful websites. Other PUA types can make modifications to browser settings, and restrict/deny access to them to promote fake search engines. Rogue web search engines have no real value to people, as they are usually unable to generate unique results.

These fake searching tools tend to redirect to (or cause redirection chains ending with) Google, Bing, Yahoo and other legitimate search engines. All PUAs (including adware) commonly have data tracking capabilities.

They can record browsing activity (URLs visited, pages viewed, search queries, etc.) and gather users' personal information (IP addresses, geolocations and other details). This sensitive information is often monetized by sharing it with third parties (potentially, cyber criminals) intent on similarly misusing it for profit.

In summary, the presence of PUAs on devices can lead to system infiltration/infections, financial loss, serious privacy issues and even identity theft. Therefore, you are strongly advised to immediately eliminate all suspicious applications and browser extensions/plug-ins.

Threat Summary:
Name Ads by MessengerSpot
Threat Type Adware, Unwanted ads, Pop-up Virus.
Supposed Functionality Quick access to Facebook Messenger.
Detection Names eGambit (Unsafe.AI_Score_97%), Full List Of Detections (VirusTotal).
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased internet browsing speed.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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Easy File Converter Plus PromosFree Maps World Promos and MusiCalm are some examples of other adware infections. They typically seem normal and people are tempted into download/installation with offers of "useful" functions, however, these features rarely operate as promised and, in most cases, do not work at all.

This applies to all PUAs. The only purpose of these unwanted apps is to generate revenue at users' expense. Rather than delivering any real value, PUAs run intrusive ad campaigns, cause redirects to untrusted and malicious web pages, hijack browsers and collect private information.

How did MessengerSpot install on my computer?

Some PUAs (including MessengerSpot) have "official" promotional pages from which they can be downloaded, however, these apps are commonly downloaded/installed without explicit user consent. PUAs are proliferated using the "bundling" method. This deceptive marketing technique involves packing regular software with unwanted or malicious additions.

Rushing download and installation processes (e.g. ignoring terms, skipping steps, using presets, etc.) increases the risk of inadvertent installation of bundled content, despite the presence of any opt-out options. Once clicked, intrusive ads can execute scripts to stealthily download/install PUAs.

How to avoid installation of potentially unwanted applications

Software should be researched before download/installation and/or purchase. You are advised to use only official and verified download channels. Untrustworthy sources such as unofficial and free file-hosting (freeware) websites, Peer-to-Peer sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders can offer deceptive or bundled content.

Treat download and installation processes with caution. It is important to read the terms, explore all available options, use the "Custom/Advanced" settings and decline download/installation of additional apps, tools, features and so on. Intrusive ads may seem legitimate, however, they can redirect to dubious web pages (e.g. gambling, pornography, adult-dating, etc.).

If you encounter these advertisements/redirects, inspect the system and immediately remove all suspect applications and browser extensions/plug-ins. If your computer is already infected with MessengerSpot, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this adware.

Screenshot of MessengerSpot adware installation setup:

MessengerSpot adware installer

Screenshots of MessengerSpot adware promotional website:

Websited used to promote MessengerSpot adware

Website used to promote MessengerSpot adware

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Quick menu:

MessengerSpot adware removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

MessengerSpot adware uninstall via Control Panel

In the uninstall programs window, look for "MessengerSpot", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application that causes MessengerSpot ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove MessengerSpot adware from Internet browsers:

At time of research, MessengerSpot did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing MessengerSpot ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing MessengerSpot ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the ads by messengerspot, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing MessengerSpot  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing MessengerSpot ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the ads by messengerspot, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing MessengerSpot ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing MessengerSpot ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with ads by messengerspot removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the ads by messengerspot, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by MessengerSpot QR code
Scan this QR code to have an easy access removal guide of Ads by MessengerSpot on your mobile device.
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