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How to remove OptimalAssist adware from the operating system

Also Known As: Ads by OptimalAssist
Type: Mac Virus
Damage level: Medium

What is OptimalAssist?

OptimalAssist is adware-type application that has browser hijacker characteristics. It operates by running intrusive ad campaigns, modifying browser settings and promoting a bogus search engine. OptimalAssist promotes Safe Finder via akamaihd.net.

Due to the dubious methods used to spread OptimalAssist, it is also categorized as a Potentially Unwanted Application (PUA). Most PUAs have data tracking capabilities, and it is highly likely that this includes OptimalAssist.

OptimalAssist adware

Adware enables the placement of pop-ups, banners, surveys, coupons and other intrusive ads on any visited website. I.e., the advertisements do not originate from the sites themselves, they are delivered by adware. These ads overlay web page content and limit browsing speed.

When clicked, they redirect to untrusted/malicious web pages and can execute scripts to stealthily download/install rogue software (e.g. PUAs). Browser hijackers reassign the homepage, default search engine and new tab/window URLs to the addresses of fake search engines.

Therefore, each search made via the URL bar and each new browser tab/window opened redirects to the promoted address. OptimalAssist promotes Safe Finder (through akamaihd.net) in this manner. Few rogue search engines can actually provide results, and so they tend to redirect to Google, Yahoo, Bing and other genuine search engines.

Furthermore, browser hijackers can restrict/deny access to browser settings and/or reset any permitted changes made. Furthermore, most PUAs (browser hijackers and including adware) can track data. They can monitor browsing activity (browsing and search engine histories) and gather personal information (IP addresses, geolocations and other details).

This vulnerable data is typically shared with third parties seeking to misuse it for profit.

Therefore, the presence of unwanted apps on devices can lead to system infections, serious privacy issues, financial loss and even identity theft. To ensure device integrity and user safety, you are strongly advised immediately remove all suspicious applications and browser extensions/plug-ins.

Threat Summary:
Name Ads by OptimalAssist
Threat Type Adware, Mac malware, Mac virus.
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

UpdaterChannelImagineReview and and ProgressExpert are some examples of other adware infections. This software often seems legitimate and harmless. The apps usually offer "useful" features, which are seldom operational. This is typical of most PUAs.

These unwanted applications have just one purpose: to generate revenue for the developers. Rather than delivering any real value, PUAs run intrusive ad campaigns, hijack browsers, cause unwanted redirects and collect private data.

How did OptimalAssist install on my computer?

PUAs are proliferated via the download/installation set-ups of other products. This deceptive marketing technique of pre-packing regular software with unwanted or malicious additions is termed "bundling".

By rushing through download/installation processes (e.g. ignoring terms, using pre-set options, skipping steps and sections, etc.), people risk unintentionally allowing bundled content onto the device. Some PUAs have "official" promotional web pages from which they can be downloaded. Intrusive advertisements can infiltrate these applications into systems as well.

Once clicked, they can execute scripts to download/install PUAs without users' permission.

How to avoid installation of potentially unwanted applications

All products should be researched before download/installation or purchase. You are advised to download from official and verified channels. Unofficial and free file-hosting sites, P2P sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders are untrusted, since they commonly offer dubious and bundled content.

When downloading/installing, read the terms, explore all possible options, use the "Custom/Advanced" settings and opt-out of supplementary apps, tools, features, and so on. Intrusive ads may seem legitimate and harmless, however, they can redirect to dubious websites (e.g. gambling, pornography, adult-dating, etc.).

If you experience ads/redirects of this kind, check the system and immediately remove all suspect applications and browser extensions/plug-ins. If your computer is already infected with OptimalAssist, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once OptimalAssist installation is complete:

pop-up displayed once OptimalAssist installation is done

OptimalAssist redirecting users to Safe Finder website via akamaihd.net:

OptimalAssist redirecting users to Safe Finder website via akamaihd.net

OptimalAssist adware installation folder:

OptimalAssist adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

OptimalAssist adware removal:

Remove OptimalAssist-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

All products should be researched before download/installation and/or purchase. You are advised to download from official and verified channels. Unofficial and free file-hosting sites, P2P sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders - are untrusted, due to commonly offering dubious and bundled content.

When downloading/installing, it is important to read the terms, explore all possible options, use the "Custom/Advanced" settings and opt-out of supplementary apps, tools, features, and so on. Intrusive ads appear legitimate and harmless, however they redirect to various dubious websites (e.g. gambling, pornography, adult-dating, etc.).

If you experience ads/redirects of this kind, they must check the system and immediately remove all suspect applications and/or browser extensions/plug-ins. If your computer is already infected with OptimalAssist, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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