How to remove BasicDesktop adware from the operating system?

Also Known As: Ads by BasicDesktop
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove BasicDesktop adware from Mac?

What is BasicDesktop?

BasicDesktop is a rogue application, categorized as adware. Additionally, this app also has browser hijacker traits. BasicDesktop operates by delivering intrusive advertisement campaigns, modifying browser settings and promoting fake search engines (Safe Finder via akamaihd.net). Due to the dubious methods used to distribute BasicDesktop, it is deemed to be a PUA (Potentially Unwanted Application) as well. Most PUAs have data tracking abilities, which are employed to spy on users' browsing activity; it is highly likely that BasicDesktop possesses such.

BasicDesktop adware

Adware-type applications deliver intrusive ads like pop-ups, banners, coupons and so on. They seriously diminish the browsing experience, as they overlay webpage content and slow down the browsing speed. Furthermore, upon being clicked, they redirect to untrustworthy/malicious sites and some can download/install PUAs without user consent. Browser hijackers reassign browsers' homepage, default search engine and new tab/window URLs - to the addresses of illegitimate web searchers. Hence, every single search query typed into the URL bar and every new browser tab/window opened - redirect to the promoted address. BasicDesktop promotes Safe Finder through akamaihd.net in this manner. Fake search engines are seldom capable of providing search results, so they redirect to (or cause redirection chains ending with) Google, Yahoo, Bing and other genuine ones. Even in cases when they can generate search results - they tend to be inaccurate and/or promote unreliable and malicious pages. Recovering a hijacked browser without removing the software affecting it is impossible. Since any changes users attempt to make can be automatically undone, if access to the browser's settings is permitted at all. What is more, most adwares and browser hijackers can track data. They can monitor users' browsing habits (URLs visited, webpages viewed, search queries, etc.) and collect personal information (IP addresses, geolocations and other details). The gathered data is typically shared with and/or sold to third parties (potentially, cyber criminals), intent on misusing it for profit. Therefore, presence of data-tracking content on browsers/systems can lead to financial losses, serious privacy issues and even identity theft. To ensure device integrity and user safety, it is strongly recommended to eliminate all suspicious applications and browser extensions/plug-ins from it.

Threat Summary:
Name Ads by BasicDesktop
Threat Type Adware, Mac malware, Mac virus
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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MacAppsHDTypicalFractionNetGuideSearchSearchNetLetter and SmartQuestSearch are some examples of other adwares. They appear legitimate and harmless, tempting users into download/installation with offers of various "useful" features. However, these functionalities are usually nonoperational. In fact, this applies to practically all PUAs. Unwanted apps have but one goal - to generate revenue for the developers; to users - they have no real value and can instead cause severe issues. PUAs are designed to run intrusive ad campaigns, hijack browsers, cause redirects and gather vulnerable information.

How did BasicDesktop install on my computer?

Some PUAs have "official" download pages. They can also be downloaded/installed together with other products. This false marketing method of packing regular software with unwanted or malicious additions - is called "bundling". By rushing through download/installation processes (e.g. by ignoring terms, using pre-set options, skipping steps and sections, etc.) - users risk unintentionally allowing bundled and/or dubious content into the devices. Intrusive adverts can infiltrate these applications into systems as well. Once clicked on, they can execute scripts to stealthily download/install PUAs.

How to avoid installation of potentially unwanted applications?

It is recommended to always research software prior to download/installation. Only official and verified download channels should be used. Untrustworthy sources, like: unofficial and free file-hosting websites, Peer-to-Peer sharing networks (BitTorrent, Gnutella, eMule, etc.) and other third party downloaders - often offer deceptive and/or bundled content; therefore, they are advised against use. When downloading/installing, it is important to read terms, explore all possible options, use the "Custom" or "Advanced" settings and opt-out from additional apps, tools, features, etc. Intrusive advertisements appear legitimate and innocuous, however they redirect to various questionable sites (e.g. gambling, pornography, adult-dating and so on). In case of encounters with such adverts/redirects, the system must be inspected all suspect applications and/or browser extensions/plug-ins immediately removed. If your computer is already infected with BasicDesktop, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once BasicDesktop installation is over:

pop-up displayed once BasicDesktop installation is done

BasicDesktop redirecting users to Safe Finder website via akamaihd.net:

BasicDesktop redirecting users to Safe Finder website via akamaihd.net

BasicDesktop adware installation folder:

BasicDesktop adware install folder

BasicDesktop adware installed onto the Safari browser:

BasicDesktop adware installed on Safari

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

BasicDesktop adware removal:

Remove BasicDesktop-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by basicdesktop related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by BasicDesktop removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by basicdesktop related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by basicdesktop related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by basicdesktop related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by BasicDesktop QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by BasicDesktop on your mobile device.
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