How to uninstall UpgradeCoordinator adware from the operating system?

Also Known As: Ads by UpgradeCoordinator
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove UpgradeCoordinator adware from Mac?

What is UpgradeCoordinator?

UpgradeCoordinator is a rogue piece of software, classified as adware. It also possesses browser hijacker traits. This application operates by running intrusive advertisement campaigns, modifies browser settings and promotes fake search engines. UpgradeCoordinator promotes Safe Finder via search.adjustablesample.com. Additionally, most adwares and browser hijackers collect browsing-related information, and it is likely that this app has such data tracking abilities as well. Due to the questionable techniques used to distribute UpgradeCoordinator, it is considered to be a PUA (Potentially Unwanted Application).

UpgradeCoordinator adware

Adware delivers pop-ups, banners, coupons, surveys and other intrusive ads. Hence, the delivered adverts do not originate from the visited websites but are placed by UpgradeCoordinator. Intrusive advertisements overlay page content and slow down the browsing experience. Furthermore, upon being clicked, they redirect to untrustworthy/malicious sites and some can even stealthily download/install software (e.g. PUAs). Browser hijackers reassign browsers' homepage, default search engine and new tab/window URLs - to the addresses of illegitimate web searchers. Therefore, every single search query typed into the URL bar and every new browser tab/window opened - redirect to the promoted address. Fake search engines are usually unable to provide search results, so they redirect (or cause redirection chains leading) to legitimate ones. In case of UpgradeCoordinator, the aforementioned actions cause redirects to search.adjustablesample.com, which redirects to Safe Finder that uses Yahoo (search.yahoo.com) - a genuine search engine to provide search results. To recover a hijacked browser - the software affecting it must be removed. Since any changes users try to make to their browsers can be automatically reset, if access to the settings is permitted at all. As mentioned in the introduction, most PUAs can track data. They monitor users' browsing activity (browsing and search engine histories) and gather personal information extracted from it (IP addresses, geolocations and other details). The collected data is typically shared with and/or sold to third parties (potentially, cyber criminals). To summarize, presence of unwanted apps on devices can lead to system infections, financial losses, severe privacy issues and even identity theft. To protect device integrity and user safety, all suspect applications and browser extensions/plug-ins must be eliminated without delay.

Threat Summary:
Name Ads by UpgradeCoordinator
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-L [Adw]), BitDefender (Gen:Variant.Adware.MAC.Rload.4), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.i), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

SearchArchiveSearchStudioConnectedBoostProgressTrend and DiscoverResults are some examples of other adware-type apps. They look ordinary and useful. Users are tempted into download/installation with a wide variety of functionalities. The promised features are seldom operational and even if they do work - then not as advertised. This is true of practically all PUAs. The sole purpose of unwanted applications is to generate profit for the developers. Therefore, instead of delivering on any promises, PUAs run intrusive advertisement campaigns, hijack browsers, cause redirects and collect personally identifiable information.

How did UpgradeCoordinator install on my computer?

PUAs are proliferated via download/installation setups of other software. This deceptive marketing technique of packing regular products with unwanted or malicious additions - is called "bundling". By rushing through download/installation processes (e.g. by ignoring terms, skipping steps and sections, etc.) - users risk unintentionally allowing bundled content into the device. Some PUAs have "official" download webpages. Intrusive ads can infiltrate these applications into systems as well. Once clicked on, they can execute scripts to download/install PUAs without user consent.

How to avoid installation of potentially unwanted applications?

It is strongly recommended to research software prior to download/installation. All downloads must be done from official and verified sources. Untrustworthy channels, like: unofficial and free file-hosting sites, Peer-to-Peer sharing networks and other third party downloaders - commonly offer dubious and/or bundled content. When downloading/installing, it is advised to read terms, explore all available options, use the "Custom/Advanced" settings and opt-out from additional apps, tools, functions, etc. Intrusive adverts appear legitimate and innocuous, however they redirect to various questionable websites (e.g. gambling, pornography, adult-dating and others). In case of encounters with such advertisements/redirects, the system has to be checked and all suspicious applications and/or browser extensions/plug-ins immediately removed. If your computer is already infected with UpgradeCoordinator, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once UpgradeCoordinator adware installation is over:

pop-up displayed once UpgradeCoordinator installation is done

UpgradeCoordinator adware's installation folder:

UpgradeCoordinator adware install folder

UpgradeCoordinator adware installed onto the Safari browser:

UpgradeCoordinator adware installed on Safari

UpgradeCoordinator adware promoting search.adjustablesample.com on the Google Chrome browser, by hijacking its settings:

UpgradeCoordinator adware hijacking Chrome settings

Chrome search engine settings modified by UpgradeCoordinator adware

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove UpgradeCoordinator adware using Combo Cleaner:

UpgradeCoordinator adware removal:

Remove UpgradeCoordinator-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by upgradecoordinator related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by UpgradeCoordinator removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by upgradecoordinator related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by upgradecoordinator related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by upgradecoordinator related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by UpgradeCoordinator QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by UpgradeCoordinator on your mobile device.
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