How to uninstall ConnectedBoost adware from the operating system

Also Known As: Ads by ConnectedBoost
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove ConnectedBoost adware from Mac computers

What is ConnectedBoost?

ConnectedBoost is an adware-type application that has browser hijacker characteristics. It delivers intrusive advertisement campaigns and modifies browser settings in order to promote fake search engines. ConnectedBoost promotes Safe Finder through search.adjustablesample.com and search.anysearchmanager.com. Additionally, most adware infections and browser hijackers monitor users' browsing activity, and it is highly likely that ConnectedBoost does so as well. Due to the dubious methods used to proliferate this app, it is also considered to be a Potentially Unwanted Application (PUA).

ConnectedBoost adware

Adware enables the placement of pop-ups, banners, coupons, surveys and other intrusive ads, typically on any visited website. Therefore, the ads do not originate from the site itself but are delivered by ConnectedBoost. These advertisements significantly diminish the browsing experience, since they overlay web page content and reduce browsing speed. When clicked, intrusive ads redirect to various untrusted/malicious sites and some can even stealthily download/install rogue software (e.g. PUAs). Browser hijackers operate by assigning the addresses of bogus search engines as the homepage, default search engine and new tab/window URLs. Therefore, each search query typed into the URL bar and each new browser tab/window opened redirects to the promoted address. Most fake search engines cannot generate unique results, and so they redirect to (or cause redirection chains leading to) Google, Yahoo, Bing and other legitimate sites. With ConnectedBoost installed, the aforementioned actions cause a redirection chain starting with search.adjustablesample.com, then search.anysearchmanager.com, and ending with Safe Finder. The last site is unable to provide search results, and so it redirects to Yahoo (search.yahoo.com), a genuine search engine. Furthermore, browser hijackers can reset any user changes made and/or restrict/deny access to the browser settings. As mentioned most PUAs (adware and browser hijackers included) have data tracking capabilities. They can monitor browsing activity (browsing and search engine histories) and collect personal information extracted from it (IP addresses, geolocations and other details). This sensitive data is often shared with and/or sold to third parties (potentially, cyber criminals). In summary, the presence of rogue software on devices can lead to system infections, financial loss, serious privacy issues and even identity theft. You are strongly advised to remove all suspect applications and browser extensions/plug-ins immediately upon detection.

Threat Summary:
Name Ads by ConnectedBoost
Threat Type Adware, Mac malware, Mac virus.
Detection Names AVG (MacOS:AdAgent-L [Adw]), Sophos AV (Adloadr (PUA)), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.i), Full List (VirusTotal).
Additional Information This application belongs to the Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

ProgressTrendGlobalQuestSearch and DiscoverResults are some examples of other adware infections. These apps may seem legitimate and useful, and people are often enticed into download/installation with a wide variety of "useful" functionalities, however, the features promised are rarely operational. This is typical of all PUAs. The sole purpose of these unwanted applications is to generate revenue at users' expense. Rather than delivering any real value, PUAs run intrusive ad campaigns, hijack browsers, cause redirects and gather private data.

How did ConnectedBoost install on my computer?

PUAs are distributed via the download/installation set-ups of other software. This deceptive marketing technique of pre-packing normal products with unwanted or malicious additions is called "bundling". Rushing download/installation processes (e.g. ignoring terms, using pre-set options, skipping steps and sections, etc.) increases the risk of inadvertently allowing dubious and/or bundled content into the system. Some PUAs have "official" promotional web pages, from which they can be downloaded. Intrusive advertisements proliferate these applications as well. Once clicked, they can execute scripts to download/install PUAs without users' permission.

How to avoid installation of potentially unwanted applications

You are advised to research all software prior to download/installation or purchase. All downloads should be performed only from official and verified sources. Untrusted channels such as unofficial and free file-hosting sites, Peer-to-Peer sharing networks and other third party downloaders commonly offer deceptive and bundled content and, therefore, should be avoided. When downloading/installing, it is important to read the terms, explore all possible options, use the "Custom/Advanced" settings and opt-out of additional apps, tools, functions, and so on. Intrusive ads may seem legitimate, however, they can redirect to dubious websites (e.g. gambling, pornography, adult-dating, etc.). If you encounter ads/redirects of this type, check the system and remove all suspicious applications and browser extensions/plug-ins immediately. If your computer is already infected with ConnectedBoost, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once ConnectedBoost installation is complete:

pop-up displayed once ConnectedBoost installation is done

ConnectedBoost adware causing a redirection chain as follows: search.adjustablesample.com, search.anysearchmanager.comSafe Finder, Yahoo (GIF):

ConnectedBoost adware promoting Safe Finder gif

ConnectedBoost adware installation folder:

ConnectedBoost adware install folder

ConnectedBoost adware installed onto the Safari browser:

ConnectedBoost adware installed on Safari

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove ConnectedBoost adware using Combo Cleaner:

ConnectedBoost adware removal:

Remove ConnectedBoost-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by connectedboost related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by ConnectedBoost removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by connectedboost related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by connectedboost related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by connectedboost related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by ConnectedBoost QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by ConnectedBoost on your mobile device.
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