Instructions on how to remove apps downloaded from pages opened via soap2day[.]to
What is soap2day[.]to?
Soap2day[.]to is a website which allows users to watch movies online for free. Although, the problem with a service provided by soap2day[.]to is that it is illegal. Another issue with this site is that it uses rogue advertising networks: it is designed to advertise (open) questionable websites. Therefore, it is recommended not to trust this website/use its movie streaming service.
At the time of the research soap2day[.]to opened a easretresgen[.]club, a rogue page designed to open untrustworthy websites or display shady content. It is common that such pages are designed to deceive visitors into allowing them to show notifications by using one or another clickbait technique. Some examples of websites that are similar to easretresgen[.]club are routemob[.]com, rministencew[.]club and news-back[.]best. Another website that soap2day[.]to opened during the research was some shady download page for the Spinyon app, a potentially unwanted application (PUA) which is classified as browser hijacker. Apps of this type hijack browsers by changing settings such as address of a default search engine, homepage and new tab to an address of some fake search engine. The main purpose of browser hijackers is to ensure that users would visit a certain address when they open a browser, new tab and enter search queries into URL bar. Also, quite often such apps are designed to gather browsing-related information (e.g., IP addresses, entered search queries, geolocations, addresses of visited sites). However, apps of this type can be designed to collect sensitive information as well. Their developers may misuse collected data to generate revenue by selling it to third parties (potentially cyber criminals) or in other ways. It is worthwhile to mention that soap2day[.]to could open pages designed to promote adware, various scam pages like "VIRUS ALERT FROM Windows", "2020 Visitor Feedback Survey", and so on. Either way, neither soap2day[.]to or other similar pages can be trusted.
|Name||Ads by soap2day.to|
|Threat Type||Push notifications ads, Unwanted ads, Pop-up ads|
|Detection Names||Quttera (Suspicious), Full List Of Detections (VirusTotal)|
|Serving IP Address||220.127.116.11|
|Symptoms||Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.|
|Distribution Methods||Deceptive pop-up ads, potentially unwanted applications (adware)|
|Damage||Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
A couple more examples of pages that use rogue advertising networks and/or offer illegal services are movies123, 320youtube[.]com and easymp3converter[.]com. If a browser opens various shady pages without even visiting other sites of this kind and/or clicking any deceptive ads, then it is very likely that some installed PUA is causing it.
How did adware install on my computer?
In some cases users download and/or unintentionally install unwanted apps by clicking unreliable, deceptive ads that are designed to execute certain scripts. Although, more often it happens when developers distribute them by using a "bundling" method. To be more precise, when they include unwanted apps in download and/or installation setups of other programs as additional offers. Typically, such offers are mentioned and can be declined in "Custom", "Advanced" and other settings of setups. However, not all users do that (check and change those settings) when they download and/or install programs. By leaving default settings unchanged users allow for any included potentially unwanted apps to be downloaded and/or installed alongside with desired programs.
How to avoid installation of potentially unwanted applications?
It is recommended to download programs, files only from official websites and through direct links. Other channels, tools such like third party downloaders, torrent clients, eMule (and other Peer-to-Peer networks), unofficial web pages can be used to distribute various unwanted, potentially malicious apps. The same applies to installations through third party installers. Also, it is important to check "Advanced", "Custom" and other similar settings of setups before completing downloads and/or installations. Those settings often mention offers to download and/or install additionally included apps. Intrusive ads that appear on questionable pages tend to be designed to open untrustworthy websites or even cause downloads, installations of unwanted applications. For these reasons such ads should not be trusted/clicked. If there are any unknown, unwanted, suspicious extensions, plug-ins or add-ons installed on a browser (or programs of this kind installed on the operating system), then they should be uninstalled as soon as possible. If your computer is already infected with rogue applications, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Soap2day[.]to opens easretresgen[.]club (GIF):
Soap2day[.]to opens download page for Spinyon browser hijacker (GIF):
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is soap2day[.]to?
- STEP 1. Uninstall adware applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue plug-ins from Google Chrome.
- STEP 4. Remove adware-type extensions from Mozilla Firefox.
- STEP 5. Remove malicious extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any potentially unwanted applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application that causes soap2day[.]to redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the ads by soap2day.to, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the ads by soap2day.to, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with ads by soap2day.to removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the ads by soap2day.to, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove ads by soap2day.to from your computer, please ask for assistance in our malware support forum.
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