How to uninstall the DLLEscort program?

Also Known As: DLLEscort potentially unwanted application
Distribution: Low
Damage level: Medium

DLLEscort removal instructions

What is DLLEscort?

DLLEscort is advertised as tool which fixes .dll, .exe, .sys, .ocx, and other errors, DirectX problems, maintain and keeps a computer clean and fast, and prevents applications and computer from crashing. However, this program is distributed through installers of other programs. In other words, it is included in their setups as additional offer. It is common that users download and install programs that are distributed this way unknowingly. Therefore, they are categorized as potentially unwanted applications (PUAs).

DLLEscort unwanted application

DLLEscort is not a free program, its users have to register (purchase) it. The problem with paying money for such PUAs is that they often are designed generate a fake scan result list - they detect fake issues. The main purpose of developers behind such programs is to trick users into believing that there are various errors on the system (or other problems) that can be fixed with their software. It is unknown whether DLLEscort is one of those PUAs, although, there is such a possibility. Therefore, it is recommended not to pay for registration (or activation) of software like DLLEscort and use only legitimate programs. It is worthwhile to mention that download and/or installation setups often are used to distribute multiple PUAs at one. It means that DLLEscort may be distributed alongside with some other PUAs. For example, browser hijackers, adware-type applications. Typically, browser hijackers are designed to promote address of one or another fake search engine by changing certain browser settings. Also, they often function as information tracking tools by gathering information related to user's browsing activities. Usually they target browsing-related data like geolocations, entered search queries, addresses of visited pages, IP addresses, and other browsing data. The problem with it is that their developers can misuse collected information to generate revenue by selling it to third parties (potentially cyber criminals), or in other ways. It is worthwhile to mention that some browser hijackers can be designed to record personal, sensitive details. Adware-type apps are unwanted programs that serve advertisements. For example, coupons, banners, surveys, pop-ups, and other types of ads. Users who click those advertisements allow them to open untrustworthy websites or even cause downloads and/or installations of various PUAs by executing certain scripts. If any browser hijacker and/or adware-type app is already installed on a browser (and/or computer), then it should be uninstalled. It is not recommended to trust and have programs like DLLEscort installed as well.

Threat Summary:
Name DLLEscort potentially unwanted application
Threat Type PUP (potentially unwanted program), PUA (potentially unwanted application)
Supposed Functionality This program supposed to fix DLL, DirectX and other errors
Detection Names Avast (Win32:Malware-gen), AVG (Win32:Malware-gen), ESET-NOD32 (A Variant Of Win32/DLLEscort.A Potentially Unwanted), Kaspersky (UDS:DangerousObject.Multi.Generic), Full List Of Detections (VirusTotal)
Symptoms A program that you do not recall installing suddenly appeared on your computer. A new application is performing computer scans and displays warning messages about 'found issues'. Asks for payment to eliminate the supposedly found errors.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.
Malware Removal (Windows)

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There are more programs like DLLEscort, some examples are Dll-Files Fixer, ScanUtilities and System Care Pro. It is common that they are advertised as legitimate. However, quite often they generate fake scan results so that unsuspecting users would spend money on their activation/registration.

How did potentially unwanted applications install on my computer?

It is common that users download and/or install unwanted apps (adware, browser hijackers and other PUAs) when they are included in download and/or installation setups of other programs as additional offers. This distribution method is known as "bundling". Usually offers to download and/or install PUAs can be declined in "Advanced", "Custom" and other similar settings/options of setups. However, not all users check those settings when they download and install programs. If they leave them unchanged, then they agree with offers to download and/or install any included PUAs. In some cases such apps can be unknowingly downloaded and/or installed by clicking deceptive ads that are designed to execute certain scripts.

How to avoid installation of potentially unwanted applications?

The safest way to download software, files is to use only official websites and direct links. Tools, channels such as third party downloaders, installers, torrent clients, eMule (or other Peer-to-Peer networks), unofficial pages, etc., should not be used. Also, it is recommended to always check "Advanced", "Custom" and other settings of any installation or download setup and make sure that there they do not contain offers to download and/or install some unwanted software. Additionally, it is advised not to trust (click) ads that appear on pages related to gambling, pornography, adult dating, etc. Quite often those ads open other shady pages or cause unwanted downloads, installations. If there are any suspicious, unwanted plug-ins, add-ons or extensions installed on a web browser (or programs of this kind installed on a computer), then they should be uninstalled as soon as possible. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.

Appearance of DLLEscort application (GIF):

Appearance of DLLEscort PUA (GIF)

Installation setup of DLLEscort application:

DLLEscort PUA installation setup

Website promoting DLLEscort application:

Website used to promote DLLEscort PUA

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Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

DLLEscort adware uninstall via Control Panel

In the uninstall programs window, look for "DLLEscort" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

At time of research, DLLEscort did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the internet, continue with the removal guide below.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the dllescort potentially unwanted application, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the dllescort potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with dllescort potentially unwanted application removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the dllescort potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove dllescort potentially unwanted application from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on dllescort potentially unwanted application or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
DLLEscort potentially unwanted application QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of DLLEscort potentially unwanted application on your mobile device.
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