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How to uninstall apps that promote iossecure.com and similar web pages

Also Known As: iossecure.com pop-up
Type: Mac Virus
Damage level: Medium

What is iossecure[.]com?

Iossecure[.]com is a scam website designed to promote VPN PROtrack (Complete protect), and likely, other similar apps. The associated website promotes the app in a deceptive way: it claims that the operating system is infected with viruses and/or the visitor's online activity could be monitored by other parties.

It offers to resolve the problem (remove viruses, protect online privacy) with the aforementioned app. Websites such as iossecure[.]com should never be trusted, since, in most cases, they are opened through other dubious web pages, untrusted advertisements, or by installed potentially unwanted applications (PUAs).

iossecure[.]com scam

There are at least two variants of iossecure[.]com website: one attempts to trick visitors into believing that the operating system is damaged by six viruses and into installing VPN PROtrack. The complete protection app is apparently designed to remove them.

It also encourages visitors to remove viruses immediately, otherwise their Apple IDs will blocked and all data stored on iCloud will be deleted. Another variant attempts to trick visitors into believing that someone may be monitoring their online activity, and that the app will hide their IP address.

Notifications, virus alerts, etc., on websites such as iossecure[.]com should never be trusted, and apps through them should never be downloaded. If a web browser opens these pages often, this is likely to be due to an installed PUA.

PUAs can promote untrusted sites such as iossecure[.]com, gather information, and serve advertisements. Commonly, PUAs gather details such as IP addresses, geolocations, addresses of visited websites, entered search queries, etc. Some PUAs can also access private, sensitive information.

Furthermore, there is a possibility that the developers will sell the data to third parties (potentially, cyber criminals) or misuse it to generate revenue in other ways. PUAs often serve coupons, banners, pop-ups, surveys and other types of ads. When clicked, these can open dubious websites or even run scripts designed to cause download/installation of unwanted software.

Threat Summary:
Name iossecure.com pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus.
Fake Claim iOS is infected with viruses, online activity might be monitored by another party.
Serving IP Address 144.76.109.119
Promoted Unwanted Application VPN PROtrack. Complete protection.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Other pages similar to iossecure[.]com include, for example, vpnbestapp[.]com, dheje[.]xyz and suprotok[.]xyz. In most cases, they attempt to trick users into installing an application, which supposedly removes detected viruses, protects online privacy, etc. These rogue pages should be ignored.

Sites such as iossecure[.]com are promoted by PUAs, which users often download and install inadvertently.

How did potentially unwanted applications install on my computer?

PUAs are commonly distributed by integrating them into the download and/or installation set-ups of other programs, so that a proportion of users inadvertently download and install them together with their chosen software. This distribution method is known as "bundling".

Offers to download and install additionally-included apps usually appear in "Advanced", "Custom" and other settings of the set-ups (where they can usually be declined). Many users fail to check and change these settings, thereby granting permission for PUAs to be downloaded and installed by default.

In addition, unwanted downloads and installations are sometimes caused by clicking deceptive advertisements capable of executing certain scripts.

How to avoid installation of potentially unwanted applications

You are advised NOT to download or install software through untrusted sources, tools such as third party downloaders, installers, Peer-to-Peer networks including torrent clients, eMule, unofficial pages, etc., All software and files should be downloaded from official pages and via direct download links.

Check all "Advanced", "Custom", and "Manual" settings, and decline offers to download or install unwanted apps. Do not click advertisements that appear on dubious pages, since they can open other pages of this kind or even cause unwanted downloads and installations.

Remove any unwanted extensions, add-ons and plug-ins installed on the browser. The same applies to programs of this kind that are installed on the operating system/computer. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them .

Text in a pop-up of a desktop version (see screenshot above):

WARNING!
Someone May Be Recording Your Online Activity
Press OK to install an app to protect your device

Screenshot of the background page of a desktop version:

iossecure.com background page

Text in this page:

BackSecurity Apps
WARNING: Someone May Be Recording Your Online Activity!
Due to recent data breaches at Facebook, Banks, Government Agencies, Credit Bureaus, etc. your privacy is now more important than ever!
Every site you visit on your Desktop Desktop with your IP 85.206.10.62 near Unknown may be recorded by your Telia Lietuva, government agencies, for-profit data companies, and potential hackers!
Protect your privacy and hide your IP address NOW
Download the highly-rated VPN app below. It only takes 15 seconds to download. Once you open the app, you are protected!
INSTALL FREE
Step 1: Tap the "INSTALL FREE" button below and download the trusted VPN app from the app store (takes 15 seconds)
Step 2: Open the app to encrypt your IP and browse anonymously
Contact Us | Privacy
Copyright © 2020. All Rights Reserved.

Screenshot of the mobile version:

iossecure.com pop-up scam mobile version

Text in this version:

WARNING: Someone May Be Recording Your Online Activity!
Due to recent data breaches at Facebook, Banks, Government Agencies, Credit Bureaus, etc. your privacy is now more important than ever!
Every site you visit on your Desktop Desktop with your IP 85.206.10.62 near Unknown may be recorded by your Telia Lietuva, government agencies, for-profit data companies, and potential hackers!
Protect your privacy and hide your IP address NOW
Download the highly-rated VPN app below. It only takes 15 seconds to download. Once you open the app, you are protected!
INSTALL FREE
Step 1: Tap the "INSTALL FREE" button below and download the trusted VPN app from the app store (takes 15 seconds)

Screenshot of another variant of the mobile version:

iossecure.com pop-up scam another variant

Text in this variant:

Your iOS 13.6 is Damaged by VIRUSES!

Mobile Safari browser detected your Apple iPhone is DAMAGED due to 6 harmful VIRUSE from adult sites.

 

Install the latest high trusted VPN client for deleting all of the VIRUSES.

01:53

 

IMPORTANT! If you do not do this, your Apple ID will be blocked in 24 hours and all of the iCloud Data will be deleted.

[CANCEL] [OK]

Screenshot of the website promoting VPN PROtrack. Complete protect:

iossecure.com pop-up-scam download page of the promoted app

To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:

First, go to "Settings", and then scroll down to find and tap "Safari".

remove pop-ups and clear cache step 1

Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".

disable pop-ups and clear cache step 2

Tap "Website Data" and then "Remove All Website Data".

disable pop-ups and clear cache step 3

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove iossecure.com pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

iossecure.com pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove iossecure.com pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove iossecure.com pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove iossecure.com pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
iossecure.com pop-up QR code
Scan this QR code to have an easy access removal guide of iossecure.com pop-up on your mobile device.
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