ID SafeXpress removal instructions
What is ID SafeXpress?
ID SafeXpress is advertised as a tool which allows users to remove/clean any privacy-related issues that are on the computer. It is worthwhile to mention that its developers use questionable methods to distribute it, therefore, ID SafeXpress is categorized as a potentially unwanted application (PUA).
ID SafeXpress allows users to scan their computers for issues with user passwords, profiles, browsing and instant messaging history, cookies and local tracking files. However, detected issues cannot be removed/fixed without having to register (purchase) the ID SafeXpress program. Quite often programs that are categorized as PUAs display fake results to trick users into paying money for their activation/registration. It is unknown whether ID SafeXpress is one of those programs, although, there is such possibility. Another problem with PUAs is that they often are distributed together with other apps of this type, for example, adware-type apps, browser hijackers. Adware-type apps serve coupons, banners, surveys, pop-ups and other advertisements. When clicked, these can open untrusted websites or even run scrips designed to download and install unwanted programs. Browser hijackers promote fake search engines (their addresses) by changing certain browser settings. Both adware-type apps and browser hijackers can be designed to collect browsing data (e.g., IP addresses, geolocations, entered search queries, addresses of visited websites, and so on) as well. In some cases such PUAs are capable of accessing sensitive, private information. What is worse, their developers could sell collected data to third parties (potentially, cyber criminals) or misuse it to generate revenue in other ways. As a result, users may become victims of identity theft, have problems related to online privacy, browsing safety, etc.
|Name||ID SafeXpress potentially unwanted application|
|Threat Type||PUP (potentially unwanted program), PUA (potentially unwanted application)|
|Supposed Functionality||Removal of privacy-related issues|
|Detection Names||Avast (Win32:Malware-gen), BitDefender (Trojan.GenericKD.43568336), ESET-NOD32 (Multiple Detections), Kaspersky (Hoax.Win32.PrivacyMeter.a), Full List Of Detections (VirusTotal)|
|Symptoms||A program that you do not recall installing suddenly appeared on your computer. A new application is performing computer scans and displays warning messages about 'found issues'. Asks for payment to eliminate the supposedly found errors.|
|Distribution Methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
To sum up, there are PUAs that are advertised as tools that supposed to fix errors or other issues, remove unnecessary files, and/or be useful in some other ways. Although, quite often such programs do not function as they are advertised and are designed only to generate revenue for their developers. More examples of other PUAs are Registry Cleaner, CleanMyPC and Web Companion.
How did potentially unwanted applications install on my computer?
Quite often developers promote/distribute PUAs including them in download and/or installation setups of other programs. Usually offers to download and/or install them are mentioned in their "Advanced", "Custom" or other settings and can be declined using the same settings. However, not all users check and change the aforementioned settings, which means they allow for included PUAs to be downloaded and/or installed alongside with other, intentionally downloaded and/or installed programs. This software distribution method is known as "bundling". Additionally, sometimes users can cause downloads and/or installations of PUAs by clicking deceptive ads that are designed to run certain scripts.
How to avoid installation of potentially unwanted applications?
To avoid unwanted downloads and installations it is recommended to download all software only from official and trustworthy websites. Third party downloaders, installers, Peer-to-Peer networks (e.g., torrent clients, eMule, etc) and other tools, sources of this kind can be used to distribute potentially unwanted (or even malicious) apps. Also, it is advised to always check setups for "Custom", "Advanced" and other similar settings and see if they do not mention offers to download, install undesired, unwanted applications. Ads that appear on shady, unofficial pages should not be trusted as well. Users who click them often end up on other untrustworthy websites or even cause downloads, installations of PUAs. Any suspicious extensions, add-ons or plug-ins that are already installed on a browser should be removed. The same applies to programs of this kind that are installed on a computer/operating system. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Appearance of ID SafeXpress application (GIF):
Installer for ID SafeXpress application:
Website promoting ID SafeXpress application:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is ID SafeXpress?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove rogue extensions from Google Chrome.
- STEP 3. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 4. Remove rogue extensions from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
- STEP 6. Remove malicious plug-ins from Internet Explorer.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "ID SafeXpress" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
At time of research, ID SafeXpress did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the internet, continue with the removal guide below.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the id safexpress potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with id safexpress potentially unwanted application removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the id safexpress potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the id safexpress potentially unwanted application, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove id safexpress potentially unwanted application from your computer, please ask for assistance in our malware support forum.
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