How to uninstall WizardUpdate adware from your operating system?

Also Known As: Ads by WizardUpdate
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove WizardUpdate adware from Mac?

What is WizardUpdate?

WizardUpdate is an adware-type application with browser hijacker traits. It operates by delivering intrusive advertisement campaigns and making alterations to browser settings - in order to promote fake search engines. Additionally, most adwares and browser hijackers have data tracking abilities, which are employed to gather browsing-related information. Due to the questionable techniques used to distribute WizardUpdate, it is also categorized as a PUA (Potentially Unwanted Application). This app has been noted being promoted through the installation setup of another PUA - called DLVPlayer.

WizardUpdate adware detections on VirusTotal

Adware enables the placement of third party graphical content - typically, on any visited website. Software of this kind delivers pop-ups, banners, coupons, surveys, full-page and other intrusive ads. These adverts diminish the browsing quality, since they limit webpage visibility and slow down the browsing speed. Once clicked on, intrusive advertisements redirect to various untrustworthy/malicious sites and some can even stealthily download/install software (e.g. PUAs).

Browser hijackers reassign browsers' homepage, default search engine and new tab/window URLs - to the addresses of illegitimate web searchers. Hence, every single new browser tab/window opened and search query typed into the URL bar - redirect to the promoted address. Fake search engines are usually unable to provide search results, so they redirect to (or cause redirection chains ending with) Yahoo, Google, Bing and other legitimate ones. Furthermore, browser hijackers ensure persistence by restricting/denying access to the affected browser's settings and/or by undoing any permitted changes made. Therefore, it is impossible to recover a hijacked browser without eliminating the software hijacking it.

Most PUAs (adware and browser hijackers included) can track data. They can monitor browsing activity (URLs visited, pages viewed, search queries typed, etc.) and collect personal information extracted from it (IP addresses, geolocations and other details). The gathered data is then shared with and/or sold to third parties (potentially, cyber criminals). In summary, presence of unwanted apps on devices can lead to system infections, financial losses, serious privacy issues and even identity theft. To protect device and user safety, all dubious applications and browser extensions/plug-ins must be removed without delay.

Threat Summary:
Name Ads by WizardUpdate
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-AB [Adw]), Fortinet (Adware/Agent!OSX), ESET-NOD32 (OSX/Agent.BJ), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Agent.l), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

HelperServiceSkillExplorer and ManagerAnalog are a couple examples of other applications within the adware category. They appear ordinary and innocuous. Users are enticed into download/installation with offers of "handy" and "advantageous" functionalities. However, the promised features are seldom operational. This applies to nearly all PUAs. The sole purpose of unwanted software is to generate profit for the developers. Therefore, instead of delivering on any promises, PUAs can run intrusive advert campaigns, modify browsers, cause redirects and/or collect vulnerable information.

How did WizardUpdate install on my computer?

PUAs can be downloaded/installed together with other software. This false marketing tactic of pre-packing regular programs with unwanted or malicious additions - is termed "bundling". By rushing through download/installation processes (e.g. by ignoring terms, using "Easy/Express" settings, etc.) - users risk unintentionally allowing bundled content into their devices. Select PUAs have "official" promotional webpages, from which they can be downloaded. Intrusive advertisements proliferate these applications as well. When clicked on, the ads can execute scripts to download/install PUAs without user consent.

How to avoid installation of potentially unwanted applications?

It is important to research software products before download/installation and/or purchase. All downloads must be done from official and verified sources. Since untrustworthy channels, e.g. unofficial and free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders - often offer harmful and/or bundled content. Download and installation processes must be treated with caution. Therefore, it is recommended to always read terms, explore all available options, use the "Custom/Advanced" settings and decline downloading/installing supplementary apps, tools, functions and other additions. Intrusive adverts appear legitimate, however they redirect to highly questionable sites (e.g. gambling, pornography, adult-dating, etc.). Should users experience such ads and/or redirects, they must check their devices and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with WizardUpdate, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Screenshot of DLVPlayer's installation setup, which contains WizardUpdate adware:

DLVPlayer installer containing WizardUpdate adware

Files related to the WizardUpdate adware that need to be removed:

  • ~/Library/LaunchAgents/com.update.wizard.plist
  • ~/Library/Application Support/Wizard/WizardUpdate

IMPORTANT NOTE! In some cases malicious applications like OriginalModule alter system proxy settings, thereby causing unwanted redirects to a variety of questionable websites.

The redirects are likely to remain even after removing the application itself. Thus, you'll have to restore them manually.

Step 1: Click on the gear icon in the Dock to navigate to the system settings. If the icon is not present in the Dock, you can find it in the Launchpad.

Changing proxy settings - navigate to the system settings

Step 2: Navigate to the Network settings.

Changing proxy settings - navigate to the network settings

Step 3: Select the connected network and click "Advanced...".

Changing proxy settings - select the connected network and click Advanced...

Step 4: Click on the "Proxies" tab and untick all the protocols. You should also set the settings of each protocol to default - "*.local, 169.254/16".

Changing proxy settings - untick all the options and set their settings to default

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

WizardUpdate adware removal:

Remove WizardUpdate-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by wizardupdate related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by WizardUpdate removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by wizardupdate related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by wizardupdate related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by wizardupdate related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by WizardUpdate QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by WizardUpdate on your mobile device.
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