How to remove the DigitalRecord application?

Also Known As: Ads by DigitalRecord
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove DigitalRecord from Mac?

What is DigitalRecord?

DigitalRecord is an app that displays unwanted advertisements, also, it changes browser settings to promote a fake search engine (its address). This app functions both as adware and a browser hijacker. It is worthwhile to mention that it is common for apps of this type to be designed to gather browsing-related and/or other information. Typically, users download and install apps like DigitalRecord unknowingly, for this reason they are categorized as potentially unwanted applications (PUAs).

DigitalRecord adware

Examples of types of advertisements that apps like DigitalRecord generate are surveys, banners, coupons, pop-up ads. It is common for their ads to be designed to promote (open) dubious websites, or even to download and/or install some unwanted software. Furthermore, it is known that DigitalRecord promotes a fake search engine/hijacks a browser: it changes browser settings such as the address of a default search engine, homepage and/or new tab to an address of a fake search engine. Typically, to be able do undo the changes that were made by a browser hijacker (in this case DigitalRecord) users need to uninstall it from a browser and/or the operating system.

Additionally, it is likely that DigitalRecord is designed to gather browsing data (e.g., IP addresses, entered search queries, addresses of visited pages, geolocations). However, it is possible that it collects sensitive details as well. If that is the case, then it is also possible that its developers could monetize collected data by selling that data to third parties (potentially cyber criminals) or in other ways. Therefore, users may encounter problems related to online privacy, browsing safety, or even have their identities stolen.

Threat Summary:
Name Ads by DigitalRecord
Threat Type Adware, Mac malware, Mac virus
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

In conclusion, apps like DigitalRecord display advertisements, change browser settings without user's permission and/or collect certain data. They are useless to their users and designed only to generate revenue for their developers. More adware examples are DigitalEngine, WizardUpdate and HelperService.

How did DigitalRecord install on my computer?

It is not uncommon for PUAs to be distributed by including them in download and/or installation setup of other software. This distribution method is known as "bundling". Typically, offers to download and/or install PUAs can be declined by using available checkboxes or via "Advanced", "Custom" or other settings of a setup. When users download and/or install software without changing the aforementioned settings, they agree with offers to download and/or install included apps as well. In some cases PUAs are distributed through deceptive advertisements, by designing them to execute certain scripts. Such ads cause unwanted downloads or installations once they are clicked.

How to avoid installation of potentially unwanted applications?

Apps should be downloaded from official sites and via direct links. It is not safe to user other sources, tools for that. For example, unofficial pages, third party downloaders (and installers), Peer-to-Peer networks like torrent clients, eMule, and so on. Downloads and installations should not be finished without declining any unwanted offers first. Advertisements that are displayed on questionable pages should not be clicked as well, it is common for those ads to be used to promote shady pages or even to distribute unwanted apps. Unknown, unwanted or suspicious extensions, plug-ins or add-ons that are installed on a browser should be uninstalled. The same should be done to apps of this type that are installed on the operating system. If your computer is already infected with DigitalRecord, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once DigitalRecord installation is completed:

digitalrecord adware pop-up displayed once installation is done

DigitalRecord's Contents folder:

digitalrecord adware contents folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove DigitalRecord adware using Combo Cleaner:

DigitalRecord adware removal:

Remove DigitalRecord-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by digitalrecord related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by DigitalRecord removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by digitalrecord related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by digitalrecord related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by digitalrecord related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by DigitalRecord QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by DigitalRecord on your mobile device.
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