How to remove unwanted apps designed to open reander.net
Written by Tomas Meskauskas on (updated)
What is reander[.]net?
reander[.]net is a scam website. Its main purpose is to scare visitors into downloading and installing a potentially unwanted application (PUA) by displaying a fake virus notification stating that the device is infected.
Users do not often visit reander[.]net or similar web pages intentionally - they are opened when deceptive ads are clicked, dubious websites are visited, or when a PUA is installed on the browser and/or operating system.
reander[.]net displays a fake notification stating that three viruses have been detected on the device (iPhone) and its battery has been damaged. Unless the user removes the viruses immediately, they may cause even more damage.
The user is invited to remove viruses with an app called Secure & Fast VPN Protector. Since this app is available exclusively on App Store, it is safe to assume that this app is legitimate, however, as its name suggests, this app is not designed for malware removal.
There is another version of reander[.]net displaying a notification offering download of another app called Chamy VPN (which is also available on App Store). Note that, even if pages such as reander[.]net promote legitimate apps, this does not deem them trustworthy - they can be promoted by PUAs.
Commonly, these apps collect browsing-related data such as IP addresses, geolocations, addresses of visited sites, and entered search queries. In some cases, they record private, sensitive details.
PUAs can also generate banners, coupons, surveys, pop-ups, and other ads. If clicked, these can open dubious web pages or cause unwanted downloads and installations by running certain scripts.
Name | reander.net pop-up |
Threat Type | Phishing, Scam, Mac malware, Mac virus |
Fake Claim | iPhone has been infected with three viruses |
Serving IP Address | 172.67.181.206 |
Promoted Applications | Chamy VPN, Secure & Fast VPN Protector |
Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
More examples of pages similar to reander[.]net are support-service[.]space, peachlandcn[.]com and crypt-protection[.]com. Commonly, they are disguised as official Apple pages, however, Apple has no association with them.
Note that users often inadvertently download and install PUAs that promote reander[.]net and similar pages.
How did potentially unwanted applications install on my computer?
Users sometimes inadvertently download and install unwanted apps via deceptive advertisements - they click ads that cause unwanted download/installations by executing certain scripts.
Unwanted downloads and installations also occur during download/installation of other programs. I.e., when PUAs are included into the set-ups as 'extra offers'. This PUA distribution method of PUAs is called "bundling".
Typically, offers to download and install these additional apps can be declined via "Custom", "Advanced" or other settings, or by unticking certain checkboxes within the set-ups. When users download and install programs without making these checks and changes, they often allow PUAs to infiltrate.
How to avoid installation of potentially unwanted applications
Download software and files from official websites and via direct links. It is not safe to use torrent clients, eMule (or other Peer-to-Peer networks), third party downloaders, unofficial websites or other sources of this kind.
Avoid third party installers. Check "Advanced", "Custom" and other settings, and decline offers to download or install unwanted software. Do not click ads that are displayed on dubious websites, since they can open other untrusted websites or even cause unwanted downloads and installations.
Remove any unwanted, suspicious applications (extensions, add-ons, and plug-ins) that are installed on the browser. The same should be applied to programs of this kind that are installed on the operating system.
Regularly scan your computer with reputable antivirus or anti-spyware software and keep this software up to date.
If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.
Text in the pop-up window of the main reander[.]net variant:
(1) SYSTEM NOTIFICATION
Please Read Important Notification Regarding Your iOS Device.
OK
Screenshot of the background page of this variant:
Text in the background:
Apple SecurityWednesday
27 January 2021
(3) Viruses have been detected on your iPhone and battery has been infected and damaged.If you do not remove this malware now, it may cause more damage to your device. How to fix this:
Step 1: Tap the button below & install the recommended virus protection tool for free from the AppStore.
Step 2: Run the app to remove all malware to repair your phone to 100%
1 minutes and 53 seconds
Download and Install
Detected By Apple.
Screenshot of the app promoted by this variant:
Screenshot of the second reander.net variant:
Text in the pop-up window:
0:11 / 1:38
VPN Update
Please Download The Free VPN App To Continue Watching in safe mode
App promoted via this variant:
To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:
First, go to "Settings", and then scroll down to find and tap "Safari".
Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".
Tap "Website Data" and then "Remove All Website Data".
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is reander[.]net?
- STEP 1. Remove PUA related files and folders from OSX.
- STEP 2. Remove rogue extensions from Safari.
- STEP 3. Remove rogue add-ons from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
Video showing how to remove adware and browser hijackers from a Mac computer:
Potentially unwanted applications removal:
Remove potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove reander.net pop-up related files and folders:
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware-generated files in the /Library/LaunchAgents folder:
In the Go to Folder... bar, type: /Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware generated files in the /Library/Application Support folder:
In the Go to Folder... bar, type: /Library/Application Support
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.
Check for adware-generated files in the ~/Library/LaunchAgents folder:
In the Go to Folder bar, type: ~/Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware-generated files in the /Library/LaunchDaemons folder:
In the Go to Folder... bar, type: /Library/LaunchDaemons
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
reander.net pop-up removal from Internet browsers:
Remove malicious extensions from Safari:
Remove reander.net pop-up related Safari extensions:
Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious plug-ins from Mozilla Firefox:
Remove reander.net pop-up related Mozilla Firefox add-ons:
Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".
Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Remove malicious extensions from Google Chrome:
Remove reander.net pop-up related Google Chrome add-ons:
Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".
In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
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