Standard Bank Financial Consultancy (SBFC) email scam removal guide
What is Standard Bank Financial Consultancy (SBFC) email scam?
In most cases, phishing emails are designed to look like official, important or urgent letters from legitimate companies, organizations. Scammers send such emails to trick recipients into providing personal, sensitive information. It is common that they try to obtain information such as credit card details (e.g., cardholder name, CVV code, credit card number), login credentials (e.g., usernames, email addresses, passwords), or other details. This phishing email is disguised as a notification from the Standard Bank Financial Consultancy, an Africa-oriented financial services organization.
Scammers attempt to trick recipients into clicking the provided link that is supposed to open a website where recipients will be able to view and update life assurance contract details. The email also contains a disclaimer and confidentiality note copied from other websites. The main purpose of this scam is to trick recipients into opening a deceptive website and providing their login credentials (email address and a password) for Standard Bank's online banking account. Typically, scammers use stolen banking accounts to make fraudulent transactions, purchases, or they sell them to third parties (other cybercriminals) on the darkweb/hacker forums. It is important to mention that stolen login credentials may be used to steal other accounts, it applies to accounts with the same login credentials. Depending on the types of stolen accounts, they could be used to spread spam, deliver malware, extract personal information, money, blackmail other people, or for other malicious purposes. Phishing emails have to be ignored. Recipients who fall for them lose access to personal accounts, suffer monetary loss, encounter problems related to online privacy and other issues.
|Name||Standard Bank Financial Consultancy (SBFC) Email Scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Recipients can view and update their life assurance contract details|
|Disguise||Notification from Standard Bank|
|Detection Names||Fortinet (Phishing), Webroot (Malicious), Full Detections List (VirusTotal)|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
More examples of phishing emails that scammers have used (and could be still using) to obtain sensitive information from unsuspecting users are "System Administrator Quota Update Email Scam", "Verify Your Email Account Scam", and "Posteitaliane Email Scam". In most cases, scammers try to trick recipients into providing login credentials for social media, email, banking or other accounts, or credit card details. It is important to know that email can be used as a channel to deliver malware as well, for example, ransomware, trojan, or other unwanted software like cryptocurrency miner.
How do spam campaigns infect computers?
How to avoid installation of malware?
Files attached or website links included in irrelevant emails sent from some trustworthy, known address should not be opened. It is very common that cybercriminals use email as a channel to deliver malware. Files and programs should be downloaded from official websites and via direct download links only. Downloads from unofficial websites, third-party downloaders , Peer-to-Peer networks (e.g., eMule, torrent clients), etc., can be malicious. The same applies to third-party installers. Installed programs (and the operating system) have to be activated and updated properly. It has do be achieved using tools or implemented functions provided by their official developers. Typically, unofficial, third-party tools do not activate or update any software - they are bundled with malware. Another reason not to use tools of this type to activate licensed software is that it is against the law. It is not legal to use pirated software as well. The operating systems should be scanned for unwanted, malicious entries, programs regularly. It should be done using an up-to-date and reputable antivirus or anti-spyware suite. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Appearance of the Standard Bank Financial Consultancy (SBFC) email scam:
Text in the email:
Subject: Standard Bank Financial Consultancy (SBFC) Notification
Standard Bank Financial Consultancy
Please Click Here to view an update on an investment or life assurance product where Standard Bank Financial Consultancy (SBFC) is the advisory on record.
Note: Registered phone number or Email address we have on our record must be verified by One-Time-PIN to validate your details.
Standard Bank Financial Consultancy (SBFC) (FSP 3825)
Standard Bank Financial Consultancy (SBFC) is an Authorised Financial Services Provider (FSP 3825) and a business unit of The Standard Bank of South Africa Limited.
The Standard Bank email disclaimer and confidentiality note:
This email, its attachments and any rights attaching hereto are, unless the context clearly indicates otherwise, the property of the
Standard Bank Group Limited and/or its subsidiaries ("the group"). It is confidential, private and intended for the addressee only.
Should you not be the addressee and receive this email by mistake, kindly notify the sender, and delete it immediately. Do not
disclose or use the email in any manner whatsoever.
Views and opinions expressed in this email are those of the sender unless clearly stated as those of the group.
The group accepts no liability whatsoever for any loss or damages - whatsoever and howsoever incurred - or suffered resulting or
arising from the use of this email or its attachments. The group does not warrant the integrity of this email nor that it is free of
errors, viruses, interception or interference.
The group will never send you any email or other communication asking you to update or provide confidential information about you or your account. If you have any doubts about the legitimacy of this email or other emails you receive claiming to be from Standard Bank please forward them to firstname.lastname@example.org
For more information about Standard Bank Group Limited see www.standardbank[.]com
Should you wish to unsubscribe, please send an email to: Unsubscribe@standardbank.co.za
Moving Forward is a trademark of The Standard Bank of South Africa Limited.
Screenshot of the fake Standard Bank login page:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Standard Bank Financial Consultancy (SBFC) email scam?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.