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Avoid visiting Your Chrome is severely damaged by 13 Malware! scam page

Also Known As: Your Chrome is severely damaged by 13 Malware! pop-up
Damage level: Medium

There are lots of websites designed to trick users into installing some potentially unwanted application (PUA) by using one or another scare tactic. "Your Chrome is severely damaged by 13 Malware!" is one of many examples. One of the most popular scare tactics is to display a fake virus notification claiming that a computer is infected and needs to be scanned for malware with a certain application immediately.

This page uses the same tactic for a different reason - its purpose is to trick visitors into allowing it to show notifications. However, it is very likely that its notifications are used to advertise PUAs, untrustworthy pages, etc.

It is worth mentioning that it is uncommon for websites like this one to be visited intentionally. Usually, they get opened through deceptive ads, other websites of this kind, or PUAs that users have unknowingly installed on their browsers/computers.

Your Chrome is severely damaged by 13 Malware! scam

"Your Chrome Is Severely Damaged By 13 Malware!" scam in detail

This page is designed to display a fake virus alert disguised as a Google Security warning claiming that the Chrome browser is severely damaged by thirteen malicious programs designed to display aggressive advertisements. As stated in that fake notifications, detected malware has to be removed before it leaks sensitive data such as messages, images, passwords, and other important information.

As mentioned in the introduction paragraph, the main purpose of this website is to trick visitors into clicking the "Allow" button/allowing it to show notifications. It encourages visitors to click the "Allow" button to scan the device and protect it from spam, malware, and ads with a Google Play-approved application.

As a rule, deceptive websites like this one display notifications containing ads for untrustworthy websites, questionable applications, etc. Therefore, it is strongly recommended not to allow websites of this kind to show notifications.

As mentioned in the previous paragraph, it is uncommon for websites of this type to be visited intentionally. Quite often, they get opened through installed PUAs. It is important to mention that many PUAs can generate advertisements and gather browsing-related data and other information.

They generate banners, coupons, surveys, pop-up ads, or other types of ads. Quite often, ads generated by PUAs are used to promote questionable websites. Sometimes, they can be designed to cause downloads or even installations by executing certain scripts.

Furthermore, most PUAs collect browsing-related details. For example, geolocations, entered search queries, URLs of visited websites, Internet Protocol addresses. Although, sometimes, they can access credit card details, passwords, and other details that may be misused to steal online accounts, make fraudulent purchases, transactions, and so on.

Threat Summary:
Name Your Chrome is severely damaged by 13 Malware! pop-up
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Chrome browser is severely damaged (infected)
Disguise Google Security website
Related Domain high-benefits[.]com
Serving IP Address 172.67.207.112
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

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Similarities with other online scams

In conclusion, websites that display fake virus, error notifications are designed to trick visitors into downloading and installing unwanted, potentially malicious programs or allowing them to show notifications designed to promote unwanted apps, untrustworthy pages.

In one way or another, websites of this type cannot be trusted and should not be allowed to show notifications. A couple of examples of similar websites are "Your Device Might Have Security Issues", "Your Device Is Infected With A Spam Virus", "Microsoft Security Essentials Alert".

How did potentially unwanted applications install on my computer?

Typically, users cause unwanted downloads or installations by clicking deceptive advertisements that appear on untrustworthy websites and are designed to run certain scripts, or together with other programs. It is common for PUAs to be distributed using a "bundling" method. In such cases, PUAs are included in downloaders, installers for other programs as additional offers.

As a rule, unwanted offers are mentioned in "Custom", "Advanced", "Manual", or other similar settings. When users leave those settings unchanged (or checkboxes ticked), they agree to download or install offered applications. It is worth mentioning that PUAs are bundled mostly with free programs.

How to avoid installation of potentially unwanted applications?

It is strongly recommended to download programs, files from official websites (and via direct links) and not to use third-party downloaders (and installers), torrent clients, eMule (and other Peer-to-Peer networks), unofficial pages, and so on. As mentioned in the previous paragraph, downloaders and installers with settings like "Custom", "Advanced" can be used to distribute PUAs.

Therefore, they should be checked for offers to download or install bundled applications before finishing downloads, installations. Also, it is recommended to avoid clicking ads that sites related to gambling, pornography, adult dating, and other questionable pages have on them.

It is common for those ads to be designed to open potentially malicious pages or cause unwanted downloads, or even installations. If there is some unwanted or suspicious add-on, plug-in, or extension installed on a browser or program of this kind installed on the operating system, then it should be uninstalled as soon as possible.

If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Appearance of the "Your Chrome is severely damaged by 13 Malware!" scam website (GIF):

your chrome is severely damaged by thirteen malware pop-up scam appearance

Text in the pop-up window:

YOUR DEVICE HAS BEEN COMPROMISED!
Immediate Action is Required!
OK

Text in the background:

Google Security
Thursday
17 June 2021
WARNING! Your Chrome is severely damaged by 13 Malware!

We have detected that your Chrome is (62%) DAMAGED by Tor.Jack Malware. Malicious and Aggressive Ads have injected this on your device.
Immediate Action is required to Remove and Prevent it from spreading that will leak sensitive data from your device. It includes your Social Media Accounts, Messages, Images, Passwords, and Important Data.

Here is how you can solve this easily in just a few seconds.

Step 1: Click the button below, "Allow error alerts," then subscribe to recommended spam protection app on the next page.

Step 2: Run the powerful Google Play-approved application to clear your phone from SPAM ads and block potential Malware with a few taps.
Clean my Device
Detected By: Google

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available.

Quick menu:

Removal of potentially unwanted applications:

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the your chrome is severely damaged by 13 malware! pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with your chrome is severely damaged by 13 malware! pop-up removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the your chrome is severely damaged by 13 malware! pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the your chrome is severely damaged by 13 malware! pop-up, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove your chrome is severely damaged by 13 malware! pop-up from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on your chrome is severely damaged by 13 malware! pop-up or it's removal please share your knowledge in the comments section below.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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