What is the "Your device might have security issues" scam?
"Your device might have security issues" is a scam run on various deceptive websites. Much as its name implies, this scheme claims that users' systems may be at risk and offer to prepare a list of recommended applications, which will supposedly secure the device.
This scam aims to promote a phishing website targeting financial data. Additionally, it tricks users into enabling the rogue site's browser notifications, which are used to run intrusive advertisement campaigns.
Untrustworthy websites are seldom accessed intentionally; most users get redirected to them by intrusive ads or installed PUAs (Potentially Unwanted Applications). These apps do not need explicit permission to infiltrate systems, so users may be unaware of their presence.
When a webpage promoting the "Your device might have security issues" scheme is accessed, visitors are presented with a message which alerts them that their system may be at risk. The site claims to be preparing a list of recommended applications that, it is implied, will resolve the issues.
To access the list, visitors are asked to press "Allow". Once this button is clicked, it simultaneously redirects to the phishing website and enables browser notifications.
The "Your device might have security issues" scam may promote different phishing webpages; however, the one it redirected to at the time of research - targeted finance-related data. Phishing sites operate by recording the information entered into them, e.g., names, surnames, addresses, telephone numbers, bank account details, credit card numbers, and so forth.
The scammers can use this data to make fraudulent transactions and/or online purchases. The promoted website was presented as a weekly subscription sign-up page for device security software. Hence, it is not unlikely that by trusting it - victims will register for a bogus service that extracts weekly payments from their provided credit cards.
As mentioned previously, by pressing "Allow" in the initial scam webpage - users will enable it to deliver intrusive advert campaigns. The ads delivered by such sites are more than just a nuisance; they also pose a threat to device/user safety. Intrusive advertisements promote sale-based pages (of both legitimate and fraudulent products), rogue, untrustworthy, misleading, compromised, deceptive/scam, and malicious websites.
Furthermore, some of these adverts can stealthily download/install software (e.g., PUAs) - when they are clicked on. To summarize, by trusting the "Your device might have security issues" scheme, users can experience system infections, severe privacy issues, financial losses, and even identity theft.
PUAs appear legitimate and offer "handy" functionalities, which are rarely operational. Unwanted applications often have heinous abilities, and these functions can be in different combinations. Some PUAs can force-open various unreliable, deceptive, and malicious sites. Adware-types run intrusive advertisement campaigns.
The ads displayed by these apps seriously diminish the browsing experience, endorse dangerous websites, and may infiltrate harmful software into systems. Browser hijackers are another type of PUAs. They cause redirects to fake search engines through modifications to browser settings.
The promoted search engines usually cannot generate search results, so they redirect to Google, Yahoo, Bing, and other legitimate ones. Most PUAs (regardless of type) can track data. Targeted information includes: browsing and search engine histories, IP addresses, personally identifiable details, and so on.
The gathered data is then shared with and/or sold to third-parties, likewise intent on misusing it for profit. Therefore, it is strongly advised to remove all suspicious applications and browser extensions/plug-ins immediately upon detection.
|Name||Your device might have security issues pop-up|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Scam claims users' devices may not be secure|
|Related Domains||nomore-spam[.]com, and many others|
|Serving IP Address (nomore-spam[.]com)||18.104.22.168|
|Symptoms||Fake error messages, fake system warnings, pop-up errors, hoax computer scan.|
|Distribution methods||Compromised websites, rogue online pop-up ads, potentially unwanted applications.|
|Damage||Loss of sensitive private information, monetary loss, identity theft, possible malware infections.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
The Internet is rife with deceptive content. There are thousands of untrustworthy webpages that use a wide variety of techniques and models to generate revenue user expense.
It is noteworthy that no website can detect threats or issues present on visitors' devices; hence, any that make claims of this kind are scams - "Your device is infected with a spam virus", "Firewall Spyware Alert", and "Suspicious movement distinguished on you IP" are a few examples of such schemes.
Other popular scam types are fake giveaways/raffles/lotteries and unbelievably profitable deals; "You Are Our Winner Today!", "Onlinemart Reward", and "Binance Giveaway" schemes use this model. Due to how widespread scams are online, it is highly recommended to exercise caution when browsing.
How did potentially unwanted applications install on my computer?
Some PUAs have "official" download pages, which are often promoted by deceptive/scam websites. These applications can also be downloaded/installed together with other software. "Bundling" is the name of this false marketing method - packing ordinary programs with unwanted or malicious additions.
These supplements can be hidden within the "Advanced/Custom" settings or left unmentioned entirely. Therefore, rushed downloads/installations (e.g., skipped steps, used "Easy/Express" settings, etc.) increase the risk of unintentionally allowing bundled content into the system. Intrusive advertisements proliferate PUAs as well. Once clicked on, the adverts can execute scripts to download/install this software without user consent.
How to avoid installation of potentially unwanted applications?
It is recommended to research software before download/installation and/or purchase. Additionally, all downloads must be performed from official and verified sources.
Dubious download channels, e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders - commonly offer bundled and dangerous content.
When downloading/installing, it is important to read terms, study possible options, use the "Custom/Advanced" settings, and opt-out from additional apps, tools, features, etc. Intrusive ads appear legitimate and harmless; however, they redirect to various unreliable and questionable sites (e.g., gambling, pornography, adult-dating, and many others).
In case of encounters with such advertisements and/or redirects, the system must be checked and all suspect applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.
Text presented in the "Your device might have security issues" scam:
Personalization Security Access settings
Settings and recommendations to protect your device
Your device might have security issues. Preparing the list of recommended applications.
Click Allow to procced to the recommended App
You are using following devices:
Desktop this device
The appearance of "Your device might have security issues" pop-up scam (GIF):
IMPORTANT NOTE! This deceptive site asks to enable web browser notifications.
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
- Click the menu button (three dots) on the right upper corner of the Edge window and select "Settings"
- Click on "Site permissions" in the toolbar on the left hand side of the screen and select "Notifications"
- Click three dots on the right hand side of each suspicious URL under "Allow" section and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "Your device might have security issues"?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove rogue extensions from Google Chrome.
- STEP 3. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 4. Remove rogue extensions from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
- STEP 6. Remove adware from Internet Explorer.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the your device might have security issues pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with your device might have security issues pop-up removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the your device might have security issues pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the your device might have security issues pop-up, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove your device might have security issues pop-up from your computer, please ask for assistance in our malware support forum.
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