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How to uninstall SmartTechLookup adware from the operating system?

Also Known As: Ads by SmartTechLookup
Type: Mac Virus
Damage level: Medium

What is SmartTechLookup?

SmartTechLookup is a rogue app classified as adware. It also has browser hijacker qualities. This piece of software operates by running intrusive advertisement campaigns and promoting fake search engines via modifications to browser settings. Additionally, SmartTechLookup likely has data tracking abilities.

Due to the dubious methods used to distribute adware and browser hijackers, they are categorized as PUAs (Potentially Unwanted Applications). SmartTechLookup has been observed being proliferated through fake Adobe Flash Player updates.

SmartTechLookup adware proliferated via fake Flash Player updater/installer

SmartTechLookup adware in detail

Adware enables the placement of third-party graphical content on any visited website and/or different interfaces. This software can deliver pop-ups, coupons, surveys, banners, and other intrusive advertisements. They severely diminish the browsing experience by overlaying webpage content and slowing down the browsing speed.

Additionally, intrusive ads endanger device and user safety. They endorse a wide variety of sale-based, rogue, untrustworthy, deceptive/scam, and malicious websites. What is more, some of these adverts can be triggered (by being clicked on) to stealthily download/install software (e.g., PUAs).

Browser hijackers reassign browsers' homepage, default search engine, and new tab/window URLs - to fake web searcher addresses. Hence, with such a piece of software installed: web searches done via the URL bar and new browser tabs/windows opened - redirect to the promoted address.

Illegitimate search engines usually cannot provide search results, so they redirect (or cause redirection chains leading) to Yahoo, Bing, Google, and other genuine ones.

Browser hijackers can reset any changes users try to make to their browsers. Alternatively, they can restrict or deny access to the browser settings. Therefore, restoring a hijacked browser is impossible without eliminating the software affecting it.

Adware and browser hijackers typically have data tracking abilities. Targeted information includes: URLs visited, webpages viewed, search queries typed, IP addresses/ geolocations, personally identifiable details, and so forth. The gathered data is then shared with and/or sold to third-parties (potentially, cyber criminals).

In summary, the presence of unwanted apps on devices can lead to system infections, serious privacy issues, financial losses, and even identity theft. To protect device integrity and user privacy, all suspect applications and browser extensions/plug-ins must be removed immediately upon detection.

Threat Summary:
Name Ads by SmartTechLookup
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AD [Trj]), Combo Cleaner (Adware.MAC.Generic.23742), ESET-NOD32 (A Variant Of OSX/TrojanDownloader.Adload.AE), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Cimpli.l), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware in general

ExtendedService, ActiveFormat, TechGrid, UnitCache, OptimizationTool, and SkilledUnit are some examples of adware. This software appears legitimate and offers various "useful" functions. However, the features rarely work as advertised, and in most cases - they are utterly nonoperational.

Practically all PUAs lure users into download/installation with promises of nonexistent functionalities. The only goal of unwanted apps is to generate profit for the developers; they have no real value to users. PUAs are designed to run intrusive ad campaigns, hijack browsers, force-open unreliable/malicious sites, and collect private information.

How did SmartTechLookup install on my computer?

PUAs are distributed through downloaders/installers of other programs. This false marketing tactic of packing regular software with unwanted or malicious additions - is called "bundling". Rushed download/installation processes (e.g., skipped steps, etc.) increase the risk of unintentionally allowing bundled content into the device.

Intrusive advertisements are used to proliferate PUAs as well. Upon being clicked on, the ads can execute scripts to download/install these applications without user consent. Some PUAs may also have "official" promotional sites from which they can be downloaded and/or purchased.

How to avoid installation of potentially unwanted applications?

It is recommended to research software before download/installation. Furthermore, all downloads must be performed from official and verified sources. Untrustworthy download channels, e.g., unofficial and freeware websites, Peer-to-Peer sharing networks, and other third-party downloaders - commonly offer bundled and harmful content.

When downloading/installing, it is advised to read terms, study possible options, use the "Custom/Advanced" settings to opt-out from additional apps, tools, functions, etc. Intrusive ads appear legitimate; however, they redirect to unreliable and dubious sites (e.g., gambling, pornography, adult-dating, and so on).

In case of encounters with such adverts and redirects, the system must be checked and all suspicious applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with SmartTechLookup, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Files related to the SmartTechLookup adware that need to be removed:

  • ~/Library/Application Support/com.SmartTechLookup/SmartTechLookup
  • ~/Library/Application Support/com.SmartTechLookupDaemon/SmartTechLookup
  • ~/Library/LaunchAgents/com.SmartTechLookup.plist
  • ~/Library/LaunchDaemons/com.SmartTechLookupDaemon.plist

IMPORTANT NOTE! Rogue setups/apps that promote the SmartTechLookup website are designed to create a new device profile. Therefore, before taking any further removal steps, perform these actions:
1) Click the "Preferences" icon in the menu bar (Dock) and select "Profiles".

Remove malicious profiles added by SmartTechLookup (step 1)

2) Locate all suspicious profiles and delete them.

Remove malicious profiles added by SmartTechLookup (step 2)

3) Perform a full system scan with Combo Cleaner anti-virus suite.

After performing these actions, you can proceed with further removal steps for this browser hijacker.

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove SmartTechLookup adware using Combo Cleaner:

SmartTechLookup adware removal:

Remove SmartTechLookup-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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