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How to eliminate SprintSolution adware from the operating system?

Also Known As: Ads by SprintSolution
Type: Mac Virus
Damage level: Medium

What is SprintSolution?

SprintSolution is a piece of rogue software classified as adware. This app also has browser hijacker traits. Since most users inadvertently download/install products of this type, they are also categorized as PUAs (Potentially Unwanted Applications).

SprintSolution adware

SprintSolution adware overview

Adware enables the placement of intrusive advertisements (e.g., pop-ups, banners, coupons, surveys, etc.) on any visited website and/or different interfaces. The ads diminish the browsing experience and pose a threat to device/user safety.

The delivered adverts endorse various sale-based, rogue, deceptive/scam, compromised, and malicious sites. Furthermore, some intrusive advertisements can stealthily download/install software (e.g., PUAs) - once they are clicked on.

Browser hijackers assign fake web searcher addresses as browsers' default search engine, new tab/window, and homepage URLs. Hence, new browser tabs/windows opened and search queries typed into the URL bar - redirect to the promoted search engine's address.

Fraudulent web searchers are usually unable to provide search results, so they redirect to Google, Yahoo, Bing, and other legitimate search engines. Browser hijackers also use persistence-ensuring techniques to stop users from recovering their browsers.

Most PUAs (adware and browser hijackers included) have data tracking abilities. SprintSolution is not an exception to this. Information of interest includes: browsing activity, IP addresses, personally identifiable details, finance-related details, account credentials, etc. The collected data is then shared with and/or sold to third-parties.

To summarize, the presence of unwanted software on devices can lead to system infections, serious privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by SprintSolution
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-AW [Adw]), Combo Cleaner (Adware.MAC.Generic.24563), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Fortinet (Adware/Synataeb!OSX), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware in general

UnitNetworkAddSystemFlexInterval, and FocusGuide are some examples of apps within the adware classification. This software appears legitimate and offers "handy" features, which are seldom operational. In fact, this is true of nearly all PUAs. The sole goal of unwanted apps is to generate revenue for the developers; hence, functionality and user safety are irrelevant.

How did SprintSolution install on my computer?

PUAs are spread using the "bundling" marketing tactic - packing regular programs with various additions. Rushed download/installation processes increase the risk of allowing bundled content into the system. Intrusive adverts proliferate PUAs as well. Once clicked on, the ads can execute scripts to make downloads/installations without user consent. Some PUAs also have "official" download pages.

How to avoid installation of potentially unwanted applications?

It is advised to research software and download only from official/verified sources. Untrustworthy download channels, e.g., unofficial and freeware websites, Peer-to-Peer sharing networks, and other third-party downloaders - can offer bundled content.

When downloading/installing, it is recommended to read terms, study available options, and use the "Custom/Advanced" settings to opt-out from all supplements. Intrusive advertisements appear harmless, yet they redirect to highly questionable sites (e.g., gambling, pornography, adult-dating, etc.).

In case of encounters with such ads and/or redirects, the system must be inspected and all suspicious applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with SprintSolution, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once SprintSolution adware's installation is over:

Pop-up displayed once SprintSolution installation is complete

SprintSolution adware's installation folder:

SprintSolution adware install folder

SprintSolution adware installed onto a Safari browser:

SprintSolution adware installed onto Safari

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove SprintSolution adware using Combo Cleaner:

SprintSolution adware removal:

Remove SprintSolution-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by sprintsolution related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by SprintSolution removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by sprintsolution related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by sprintsolution related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by sprintsolution related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware can diminish the browsing experience (e.g., slow down the browsing speed, overlay webpage content, etc.) and decrease system performance. This software typically has data tracking abilities as well. SprintSolution is not an exception, which makes it a threat to user privacy. Furthermore, adware-delivered ads can be deceptive/malicious and cause other severe issues.

What does adware do?

Advertising-supported software (adware) operates by delivering intrusive advertisement campaigns. In other words, it displays various ads on any visited website and/or different interfaces.

How do adware developers generate revenue?

Adware generates revenue by promoting websites, applications, services, and similar. The developers of this software can get commission from ad clicks, site visits, file downloads, product purchases, service subscriptions, and so forth.

Will Combo Cleaner remove SprintSolution adware?

Yes, Combo Cleaner can scan devices and eliminate installed adware-type apps. On the other hand, manual removal is not always a perfect solution. Sometimes, even after the software itself is (manually) removed, various file leftovers remain hiding within the system. What is more, the remnants can continue running and causing problems.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by SprintSolution QR code
Scan this QR code to have an easy access removal guide of Ads by SprintSolution on your mobile device.
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To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.