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How to spot scams like "Your MacBook Is Infected With 5 Viruses!"

Also Known As: Your MacBook Is Infected With 5 Viruses! scam
Type: Mac Virus
Damage level: Medium

What kind of scam is "Your MacBook Is Infected With 5 Viruses!"?

It is a scam used to trick visitors into believing that their computers are infected and purchasing antivirus software to remove "detected" viruses. It is disguised as a security warning from the McAfee site. We have discovered this scam while examining websites that use rogue advertising networks (illegal movie streaming pages, torrent sites, and similar pages).

Your MacBook Is Infected With 5 Viruses! scam

More about the "Your MacBook Is Infected With 5 Viruses!" scam

This scam site displays a fake McAfee Total Protection warning claiming that a computer is infected with five viruses. It states that after running a scan, it detected TROJAN Zeus2022, spyware, and adware. It urges to use antivirus immediately to avoid losing all data stored on hard drives, having logins, passwords, banking details stolen, and search results replaced with shady websites.

This scam page promotes McAfee Total Protection - a legitimate software product developed by the McAfee company. Legitimate companies never use such methods to promote their products or services. Individuals behind this scam website are affiliates who aim to collect illegitimate commissions. Their goal is to trick visitors into purchasing McAfee Total Protection via their page.

Threat Summary:
Name Your MacBook Is Infected With 5 Viruses! scam
Threat Type Phishing, Scam, Mac malware, Mac virus
Fake Claim MacBook is infected with five viruses
Related Domain pro-cc[.]online
Detection Names (pro-cc[.]online) N/A (VirusTotal)
Serving IP Address 159.223.120.143
Promoted Software McAfee Total Protection
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Similar scams in general

Websites displaying pop-up scams are usually designed to promote legitimate or questionable software, collect personal information, extract money, or distribute malware. They use scare tactics (display deceptive content) to trick visitors into performing certain actions. Most of them are disguised as official/legitimate pages.

Examples of similar scams are "McAfee - Your Iphone Is Infected With 5 Viruses!", "Apple Defender Security Center", and "MALWARE DETECTED Action Required".

How did I open a scam website?

Typically, websites displaying pop-up scams are opened through other shady pages, deceptive advertisements, fake "Download" (or similar) buttons, and notifications displayed by untrustworthy pages. Also, these sites can be opened by installed adware or other software of this kind or through search results promoted using search engine poisoning techniques.

How to avoid visiting scam websites?

Do not trust advertisements appearing on questionable pages or allow such pages to show notifications. Download software from official web pages and platforms. Do not use unofficial pages, third-party downloaders, Peer-to-Peer networks, and similar sources to download apps (or files).

Make sure that there is no adware or other unwanted software installed on your device. Always check downloaders/installers for unwanted apps before downloading/installing software. If your computer is already infected, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate all threats.

Appearance of "Your MacBook Is Infected With 5 Viruses!" scam (GIF):

Appearance of Your MacBook Is Infected With 5 Viruses! scam (GIF)

Text in this page:

McAfee® Total Protection
Your MacBook is infected with 5 viruses!
Scan Results: TROJAN Zeus2022, spyware, adware detected
- TROJAN found on this MacBook will most likely copy and delete all data from hard drives.
- Spyware will attempt to collect logins, passwords and banking details.
- Adware usually replaces search results with false and scammy websites.
It is highly recommended
to use an antivirus immediately!
Proceed...
Unprotected MacBook are 93% more vulnerable to suffer from malware.

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What is a pop-up scam?

A pop-up scam is a scam that uses scare tactics to trick visitors into performing certain actions. Usually, it is a fake security warning, system notification, or similar message.

What is the purpose of a pop-up scam?

Pop-up scams are used to trick visitors into providing personal information, transferring/paying money, downloading malware, providing remote access to computers, etc.

Why do I encounter fake pop-ups?

Websites displaying pop-up scams are not visited on purpose. They get opened via other questionable pages (e.g., pages that use rogue advertising networks), advertisements, installed shady applications, or notifications displayed by shady websites.

Will Combo Cleaner protect me from pop-up scams?

Combo Cleaner can scan every website and detect pages that deliver pop-up scams (and other untrustworthy sites). It warns users immediately and restricts access to those pages.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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