Find iPhone Scam (Mac)

What is "Find iPhone"?

After inspecting "Find iPhone", we determined that it is a phishing scam. It is promoted via SMSes (text messages), which claim that users' mobile devices are online and their location can be checked via the provided link. This URL belongs to a phishing website targeting Apple ID log-in credentials.

This scam mimics the genuine Find My application (based on its predecessor Find My iPhone) from Apple. It must be emphasized that the "Find iPhone" scam is not associated with Apple Inc.

Find iPhone scam

"Find iPhone" scam overview

The "Find iPhone" scam is pushed through spam SMSes, which are disguised as notifications from Apple by "spoofing" the sender's name. The text messages state that the recipient's 13 Pro Max (the model may vary) is online. The user is encouraged to find the iPhone by visiting the linked site.

The address (URL) of the phishing page we inspected was clearly crafted by the cyber criminal to increase the impression of legitimacy.

The site zooms onto a map where supposedly the nonexistent device is located. However, before a concrete location is revealed, the webpage presents the visitor with a pop-up window - requesting them to sign in with the Apple ID and password. With this information in their possession, the cyber criminals can gain access to the content connected with the Apple ID.

In summary, victims of phishing scams can experience severe privacy issues, financial losses, and even identity theft. If you have fallen victim to such a scam, immediately change the passwords of all potentially compromised accounts and inform their official support.

Threat Summary:
Name	Find iPhone phishing scam
Threat Type	Phishing, Scam, Social Engineering
Fake Claim	Scam promoting SMS states that user's iPhone 13 Pro Max is online and the location can be checked on the linked website.
Disguise	Apple's "Find My" / "Find My iPhone" service
Related Domains	findmy-eu[.]live
Detection Names (findmy-eu[.]live)	Emsisoft (Phishing), Fortinet (Phishing), Kaspersky (Phishing), Netcraft (Malicious), alphaMountain.ai (Spam), Full List (VirusTotal)
Serving IP Address (findmy-eu[.]live)	193.3.23.2
Distribution methods	SMSes (text messages), deceptive pop-up ads, compromised websites, potentially unwanted applications.
Damage	Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)	To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. Download Combo Cleaner To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

iPhone-centric scam examples

We have analyzed thousands of online scams; "McAfee - Your iPhone is infected with 5 viruses!", "Hacker is tracking you!", "Malware detected! iPhone need to be repaired", and "Your iPhone Was Hacked" are just a few examples of those targeting iPhone users.

Scams can use a wide variety of methods and disguises to gain and abuse victims' trust. Due to how widespread deceptive and malicious content is on the Web, we highly recommend exercising caution when browsing.

How did I open a scam website?

When we researched the "Find iPhone" scam, it was promoted via SMS spam. However, it may also be endorsed using other techniques as well.

Deceptive websites can be accessed through others that use rogue advertising networks - immediately upon access or when hosted content is clicked (e.g., buttons, links, ads, etc.). Intrusive advertisements and spam browser notifications promote scams as well.

Adware can also display adverts that endorse scams or force-open their sites. Additionally, mistyping a URL can result in a redirect leading to a deceptive webpage.

How to avoid visiting scam websites?

We advise against using Torrenting, illegal streaming/downloading, or other websites offering questionable services - since they are monetized through rogue advertising networks, which often push deceptive sites. Mistyping a URL can also result in accidental access to an untrustworthy website.

To avoid receiving spam browser notifications, do not permit suspicious webpages to deliver these ads (i.e., do not click "Allow", "Allow Notifications", etc.). Instead, ignore or deny notification delivery requests (i.e., press "Block", "Block Notifications", etc.).

Adware can promote scams; therefore, to prevent such software from infiltrating your device - download only from official and verified sources. Additionally, when installing, read terms, study possible options, use the "Custom/Advanced" settings, and opt-out of all supplementary apps, tools, features, etc.

If your computer is already infected, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate all threats.

Appearance of spam SMSes promoting the "Find iPhone" scam:

Find iPhone scam promoting SMS

Text presented in these text message:

Dear Customer, Your device 13 Pro Max is online now. Check location at: hxxps://findmy-eu.live/pVc

Appearance of the "Find iPhone" phishing scam (GIF):

Appearance of Find iPhone scam (GIF)

Instant automatic malware removal:

Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:

DOWNLOAD Combo Cleaner

By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

Quick menu:

What is "Find iPhone scam"?
STEP 1. Remove PUA related files and folders from OSX.
STEP 2. Remove rogue extensions from Safari.
STEP 3. Remove rogue add-ons from Google Chrome.
STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

DOWNLOAD remover for malware infections

Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

Mac malware removal and recovery procedure

If unfamiliar processes are running, browser searches are being redirected, fans are spinning loudly for no reason, or fake "Update Safari" prompts have appeared, your Mac is likely infected. Run a full scan with Combo Cleaner for Mac to remove the infection. The full manual procedure below covers cases where automatic removal failed, where you want to verify a scan caught everything, or where the malware has multiple persistence points across LaunchAgents, LaunchDaemons, and Configuration Profiles.

Common Mac malware behaviors

VisibleAdware injection - browser hijackers and fake search engines

The most common Mac malware. Replaces your default search engine, homepage, or new-tab page with a lookalike domain that funnels every query through ad networks before passing it to a real provider. Often arrives bundled with cracked apps, fake Flash Player updates, or "free media player" downloads (MPlayerX, NicePlayer).

Browser showing redirected search results from a hijacked search engine

HiddenLaunchAgent / LaunchDaemon persistence

The standard way Mac malware survives reboots. A small .plist file in /Library/LaunchAgents/, /Library/LaunchDaemons/, or ~/Library/LaunchAgents/ tells launchd to run the malware at every login or boot. The .plist often picks a generic-looking name like com.apple.AdobeFlash.plist or com.system.helper.plist to blend in among legitimate Apple files.

Finder window showing suspicious .plist files in LaunchAgents folder

HiddenConfiguration Profile abuse

Configuration Profiles are an enterprise feature - they let an IT department enforce policy on managed Macs (homepage, DNS, certificates, password rules). Adware abuses this by silently installing a Profile that locks the browser homepage, default search, or DNS server at the OS level. Manual browser reset doesn't help - the Profile reapplies the hijack. Check System Settings → General → Device Management (or "Profiles" on older macOS).

VisibleFake update prompts (FlashPlayer.dmg variants)

"Your Flash Player is out of date" or "Update your browser to view this content." Adobe killed Flash in 2020 - any current "Flash update" prompt is malware. The Atomic macOS Stealer (AMOS) family heavily uses this trick to deliver info-stealers that grab browser passwords, keychain items, and crypto wallet seed phrases. Apple's Software Update never appears as a browser pop-up.

Browser showing fake Adobe Flash Player update prompt

SymptomCryptominer CPU usage

Fans spin loudly, the Mac runs hot, battery drains fast, Activity Monitor shows a process near 100% CPU. Cryptominers run silently in the background to mint cryptocurrency for the attacker. Often delivered via cracked apps from torrent sites, browser extensions, or supply-chain compromises in legitimate Mac software.

Activity Monitor showing a process consuming high CPU

HiddenInfo stealing - AMOS, Banshee, Cthulhu, RustDoor

Modern Mac stealer families - AMOS (Atomic macOS Stealer), Banshee, Cthulhu, and RustDoor are the most active - read browser-saved passwords, cookies, autofill data, the macOS Keychain, crypto wallet seed phrases (Exodus, Electrum, Trezor Suite, MetaMask, etc.), and Apple Notes. AMOS is the most prolific overall, distributed via fake software installers, cracked apps, and fake "Spotlight" or "ChatGPT" sites. Once data is exfiltrated, the malware often deletes itself, leaving little trace - which is why credential rotation in Step 10 is critical even after the infection appears gone.

Tools you'll need

Combo Cleaner for Mac 7-days free trial available

Recommended primary scanner. Detects adware, info-stealers, cryptominers, and the persistence files they install.

Activity Monitor Free · built-in

Built into macOS. Shows running processes with full file paths, CPU, memory, and network usage.

KnockKnock Free

By Objective-See (Patrick Wardle). Lists every place macOS malware can persist - LaunchAgents, LaunchDaemons, Login Items, Cron, Browser Extensions, Kernel Extensions, more.

Console.app Free · built-in

Built into macOS (Applications → Utilities). Shows system logs - useful for finding what process is launching a suspicious child.

Contain - limit the damage

~5 min

Disconnect from the network

⏱ 30 secNo tool needed

Click the Wi-Fi icon in the menu bar (or open Control Center) and turn Wi-Fi off. If you're on Ethernet, unplug the cable. This stops any active info-stealer or backdoor from sending data out or accepting commands. Keep the network off until you've booted into Safe Mode (next step) - you'll reconnect there briefly to download the scanner.

Why this mattersAMOS-family stealers exfiltrate browser passwords, keychain entries, and crypto wallet seeds within seconds of running. Cutting the network is the only way to stop ongoing exfiltration immediately.

Boot into Safe Mode and download Combo Cleaner

⏱ 5 min

macOS Safe Mode loads only Apple-trusted kernel extensions and skips most third-party LaunchAgents and user login items, so persistent Mac malware doesn't auto-run while you set up the scanner. Network access works normally in Safe Mode.

Apple Silicon (M1, M2, M3, M4)

Choose Apple menu → Shut Down
Wait until the Mac is fully off
Press and hold the Power button until "Loading startup options" appears
Select your startup disk (usually "Macintosh HD")
Hold Shift, then click Continue in Safe Mode
Log in - the menu bar will show "Safe Boot" in red

Intel-based Mac

Choose Apple menu → Restart
Immediately press and hold the Shift key as the Mac begins to boot
Release Shift when the login window appears
Log in - the menu bar will show "Safe Boot" in red

Once Safe Mode has loaded, turn Wi-Fi back on and download Combo Cleaner for Mac. Save the .dmg to your Desktop. You can disconnect Wi-Fi again before scanning if you want extra caution.

Identify - find what's hiding

~15 min

Inspect running processes with Activity Monitor

Tool: Activity Monitor⏱ 5 min

Open Activity Monitor (Applications → Utilities → Activity Monitor, or Cmd+Space and type "Activity Monitor"). Sort by CPU usage to spot cryptominers and runaway processes.

Click each unfamiliar process and choose View → Inspect Process (Cmd+I) to see:

Path - anything in /private/tmp/, ~/Library/Application Support/<random-name>/, or with a generic-looking bundle ID is suspicious
Code signing - Apple's processes are signed by "Apple" or "Software Signing." Adhoc-signed or unsigned binaries from third parties warrant investigation
Open Files and Ports - shows what the process is touching on disk and network

Why this mattersMac malware often picks process names like "CoreServicesAgent" or "WindowServer" that look legit at a glance. The Inspect view shows the actual file path, which is what tells you it's not Apple's.

Activity Monitor showing the Inspect Process panel for a suspicious process

Map persistence with KnockKnock and inspect the launch paths

Tool: KnockKnock + Finder⏱ 7 min

Download KnockKnock by Objective-See (Patrick Wardle's free tool, the Mac equivalent of Sysinternals Autoruns). It lists every place macOS malware can persist in a single window: LaunchAgents, LaunchDaemons, Login Items, Cron Jobs, Browser Extensions, Kernel Extensions, Authorization Plug-ins, Mail Plug-ins, Quicklook, Spotlight, and more.

Run KnockKnock and toggle "Filter Signed Items" to focus on unsigned or non-Apple-signed entries. Click any suspicious item to see its file path and code-signing status.

If you'd rather check manually, open Finder → Go → Go to Folder (Shift+Cmd+G) and visit each path:

/Library/LaunchAgents/ - system-wide, runs at login for any user
/Library/LaunchDaemons/ - system-wide, runs at boot before login
~/Library/LaunchAgents/ - user-level, runs at this user's login
~/Library/Application Support/ - where adware drops its data folder, often with a random or app-mimicking name

Then check additional persistence locations in System Settings:

Login Items & Extensions - System Settings → General → Login Items & Extensions. Click anything you don't recognize and remove it
Background Items - same panel, "Allow in the Background" section. Mac malware often shows up as a background item with an obscure name
Configuration Profiles - System Settings → General → Device Management (or "Profiles" on older macOS). Remove any Profile you didn't install yourself

Pro tipRight-click any suspicious .plist → Open With → TextEdit. The <key>Program</key> and <key>ProgramArguments</key> values tell you exactly what executable runs and from where. Don't delete yet - write down the file paths and entry names. We'll remove them after the Combo Cleaner scan in Step 7.

KnockKnock main window showing categorized persistence list

Check /etc/hosts and DNS settings

⏱ 3 minBuilt into macOS

Mac malware sometimes redirects bank, Apple, antivirus, and update domains to attacker-controlled servers via the hosts file or DNS settings.

Hosts file: Open Terminal (Applications → Utilities → Terminal) and run:

sudo nano /etc/hosts

Legitimate entries are commented with #. Any uncommented IP-to-domain mapping is suspicious - especially redirects for apple.com, icloud.com, your bank, or your password manager. Press Ctrl+X to exit nano without saving.

DNS settings: System Settings → Network → click your active connection (Wi-Fi or Ethernet) → Details → DNS. Confirm DNS servers point to your ISP, your router, or a known public resolver (Cloudflare 1.1.1.1, Google 8.8.8.8). Anything else has been hijacked.

Why this mattersA clean Mac with hijacked DNS is still a compromised Mac. You'll think you're at chase.com and you'll be at the attacker's clone.

Remove - scan and clean up

~30 min

Recommended antivirus: Combo Cleaner for MacDetects adware, info-stealers, cryptominers, and the LaunchAgent / LaunchDaemon persistence files they install. The 7-day free trial is available.

Download Combo Cleaner

Run a full Combo Cleaner for Mac scan

Tool: Combo Cleaner⏱ 20–30 min

Open the .dmg you downloaded in Step 2. Drag the Combo Cleaner icon to the Applications folder. Open it from Launchpad (or Applications), allow it to update its threat database, then click Start Combo Scan and let it complete fully. Review what it found and apply the recommended actions.

Why this comes before manual cleanupCombo Cleaner removes known adware, info-stealers, cryptominers, and the LaunchAgent persistence files they installed in one pass. Manual cleanup in Step 7 is for anything still left over.

Manually remove anything still present

⏱ 10 minTool: Finder

Reopen KnockKnock (or revisit the Finder paths from Step 4). Anything you flagged that's still present hasn't been caught by the automated scan. For each remaining suspicious entry:

Note the executable path the .plist references (right-click the .plist → Open With → TextEdit, look at <key>Program</key>)
Move the .plist to Trash
Move the executable file at the referenced path to Trash
Empty the Trash

Then go to /Applications and remove any unwanted apps the malware installed. Common adware-installed app names: MPlayerX, NicePlayer, MyShopcoupon, Advanced Mac Cleaner, Mac Cleanup Pro. Drag them to Trash, then check ~/Library/Application Support/ for any folder with the same name and delete it too.

ImportantSome malware files reappear after deletion because something else on the system recreates them. If a file returns within minutes, you have a remaining persistence point KnockKnock didn't show. Re-run Combo Cleaner or proceed to a macOS reinstall (see end of guide).

Recover - restore browsers and security

~15 min

Reset browsers and clear notification permissions

⏱ 5 min

Mac adware persists in browser extensions, search engine settings, homepage, and notification permissions. Reset each browser you use:

Safari: Safari → Settings → Extensions - uninstall anything you don't recognize. Then Safari → Settings → Search - restore your preferred default search engine. Then Safari → Settings → Websites → Notifications - remove all unfamiliar sites. For a deep reset: Safari → History → Clear History → "all history."
Chrome: visit chrome://settings/reset → "Restore settings to their original defaults." Then chrome://settings/content/notifications and remove unfamiliar sites.
Firefox: open about:support → Refresh Firefox. Then check Settings → Privacy & Security → Permissions → Notifications.

Review installed extensions in each browser and remove anything you don't recognize, especially extensions you didn't install yourself.

Re-verify Gatekeeper, FileVault, and System Integrity Protection

⏱ 10 min

Some Mac malware tries to weaken built-in security to make persistence easier. Verify each is on:

Gatekeeper (blocks unsigned apps): System Settings → Privacy & Security → scroll to Allow applications downloaded from → confirm "App Store and identified developers" is selected (not "Anywhere"). If the malware added itself to the allow-list, the entry appears in the same panel - remove it.
FileVault (full-disk encryption): System Settings → Privacy & Security → FileVault → confirm "FileVault is on for this disk." If it was disabled by malware, turn it back on.
System Integrity Protection (SIP): open Terminal and run csrutil status. Output should be "System Integrity Protection status: enabled." If disabled, you'll need to reboot into Recovery Mode and run csrutil enable from there.

Then run macOS Software Update (System Settings → General → Software Update) to apply the latest security patches.

Verify & secure

~15 min + 7 days

Change passwords from a clean device

⏱ 20 min⚠ critical for AMOS family

If the malware was an info-stealer (AMOS, Banshee, Cthulhu, or RustDoor families are extremely common on Mac), assume every password saved in your browser is compromised. So is your iCloud Keychain if it was unlocked while the malware ran. Change passwords from a different, known-clean device - your iPhone is fine if it's not infected.

Recommended order:

Apple ID first - it controls iCloud, Find My, Apple Pay, and the App Store
Primary email - the recovery hub for everything else
Banking and financial accounts
Password manager master password (if you use one)
Crypto wallet seed phrases - if you store any seed phrase or private key on the Mac, AMOS specifically targets these. Move funds to a fresh wallet from a clean device immediately, before changing other passwords
Social media, shopping, and remaining accounts

Where available, enable phishing-resistant multi-factor authentication (passkeys / hardware keys / authenticator apps) - SMS-based MFA is bypassable.

Verify the clean and monitor for 7 days

⏱ 5 min + 1 week monitoring

Reconnect to the network and run one final full scan with Combo Cleaner. Open System Settings → General → Login Items & Extensions and confirm nothing suspicious has reappeared. Open Activity Monitor and verify no unfamiliar process is using significant CPU.

Over the next 7 days, watch for symptom recurrence: high CPU when the Mac is idle, browser redirects returning, fake update prompts, or unfamiliar Login Items reappearing. If anything returns, you missed a persistence point and the procedure needs to be repeated - or you may have a deeper compromise that requires a clean macOS reinstall.

System Settings Login Items showing a clean list

When to reinstall macOS instead

Manual removal isn't always the right answer. Reinstalling macOS from scratch is the only way to be 100% certain when:

The malware reappears after every removal attempt
A kernel extension or system-level component was modified
Confirmed credential-theft malware ran with admin rights - the system likely has multiple unknown payloads
The Mac is used for online banking, crypto wallets, business email, or anything where partial doubt isn't acceptable

macOS reinstall is straightforward: shut down → boot to Recovery (Apple Silicon: hold the Power button → Options; Intel: Cmd+R during boot) → Erase Mac → Reinstall macOS. Back up documents to external storage first, scan the backup with Combo Cleaner before restoring it, and reinstall apps fresh - never restore them from a backup of the infected system.

Important: Manual removal of Mac malware requires care - deleting the wrong .plist or system app can prevent macOS from booting normally. If you're not confident identifying system files from malicious files, run an automated scan with Combo Cleaner for Mac and stop there - that path catches the vast majority of consumer Mac malware without the risk of breaking macOS.

Frequently Asked Questions (FAQ)

What is an online scam?

Online scams are essentially messages designed to trick users into performing certain actions, e.g., disclosing private data, downloading/installing and/or purchasing software, making monetary transactions, and so forth.

What is the purpose of online scams?

The purpose of scams is to generate revenue for their designers. Cyber criminals can profit by acquiring funds via deception, abusing or selling sensitive information, promoting software, spreading malware, etc.

I have provided my personal information when tricked by an online scam, what should I do?

If you have provided account log-in credentials - change the passwords of all possibly exposed accounts and inform their official support without delay. And if you've disclosed other private data (e.g., ID card details, credit card numbers, etc.) - immediately contact the corresponding authorities.

Why do I encounter online scams?

Online scams are promoted on various deceptive sites, which are seldom entered intentionally. Most users access them through redirects caused by mistyped URLs, websites using rogue advertising networks, spam browser notifications, intrusive ads, or installed adware.

Will Combo Cleaner protect me from online scams?

Combo Cleaner is capable of scanning visited websites and detecting rogue, deceptive, and malicious ones. Hence, if you access such a webpage - you will be warned immediately. What is more, further access will be restricted.