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Removal instructions for the rogue "Page-error.com official extension"

Also Known As: "Page-error.com official extension" adware
Type: Adware
Damage level: Medium

What kind of software is "Page-error.com official extension"?

Our research team discovered the "Page-error.com official extension" while investigating a Torrenting site that utilizes rogue advertising networks. This software is endorsed as a tool for solving web errors and providing alternatives when a sought website is down.

However, the rogue browser extension promotes the page-error.com fake search engine instead. This software also spies on users' browsing activity.

Page-error.com appearance

"Page-error.com official extension" overview

While the "Page-error.com official extension" endorses a fake search engine, it does not behave as a browser hijacker. Software within this classification tends to modify browser settings (e.g., default search engine, homepage, new tab/window, etc.) and redirect users to illegitimate pages when they enter a search query into the URL bar or open a new browser tab/window.

However, this extension makes no changes to browser settings, nor does it generate such redirects. During our analysis, we discovered that this rogue software opens page-error.com when an attempt to enter an inaccessible webpage is made (e.g., 404 not found, 502 bad gateway, etc.).

Page-error.com is a fake search engine since it cannot provide search results, and when a query is entered into this page – it redirects to the legitimate Bing search engine (bing.com).

Furthermore, "Page-error.com official extension" has data-tracking functionalities. Targeted information may include: browsing and search engine histories, Internet cookies, usernames/passwords, personally identifiable details, finance-related data, etc. This sensitive information can be monetized via sale to third-parties (potentially, cyber criminals).

To summarize, the presence of software like "Page-error.com official extension" on devices may result in system infections, serious privacy issues, financial losses, and even identity theft.

Threat Summary:
Name "Page-error.com official extension" adware
Threat Type Malicious Extension, Unwanted Extension, Rogue Extension, Redirect
Browser Extension(s) Page-error.com official extension
Detection Names (malicious installer) N/A (VirusTotal)
Supposed Functionality Web error solving and alternative website searching.
Promoted URL page-error.com
Detection Names (page-error.com) Avira (Malware), CRDF (Malicious), Full List Of Detections (VirusTotal)
Serving IP Address (page-error.com) 104.21.33.243
Symptoms Users are forced to visit page-error.com when failing to access a website.
Distribution Methods Dubious websites, malicious installers, deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Rogue browser extensions in general

We have researched countless rogue browser extensions. The most common ones operate as adware or browser hijackersprofilingTimeAdClean (works on Youtube)Up - Ad Blocker – are just a few examples of the former, and My Horoscope ProPage Summarizer AIQtr Search – of the latter.

Users can be enticed into downloading/installing such software by promises of various "useful" and "advantageous" features. However, these functions seldom work as advertised, and in most cases – they do not work at all.

Remember that even if an extension or an app operates exactly as indicated by its promotional material – that does not prove its legitimacy or safety.

How did "Page-error.com official extension" install on my computer?

We downloaded an installation setup containing "Page-error.com official extension" from a deceptive webpage that endorsed it as an HD file for the 1997 movie "Titanic". This page was force-opened by a Torrenting website. It is pertinent to mention that such setups can include multiple pieces of unwanted/malicious software.

Browser extensions of this kind are often spread through various scam sites and even legitimate-looking promotional webpages. Users primarily enter these pages via redirects generated by websites employing rogue advertising networks, spam browser notifications, intrusive ads, misspelled URLs, and installed adware.

"Bundling" – parking ordinary program installers with undesirable/dangerous additions – is also used to distribute rogue software. Downloading from dubious channels (e.g., freeware and free file-hosting sites, Peer-to-Peer sharing networks, etc.) and rushing through installation processes (e.g., ignoring terms, using "Easy/Express" settings, etc.) – pose a threat of inadvertently allowing bundled content to infiltrate the system.

Some intrusive advertisements can execute scripts to perform sneaky downloads/installations upon being clicked. These adverts proliferate unwanted software as well.

How to avoid installation of unwanted software?

It is important to always research software prior to downloading or purchasing it. All downloads must be performed from official and verified channels. When installing, we recommend reading terms, inspecting available options, using the "Custom/Advanced" settings, and opting out of all supplements (e.g., apps, extensions, tools, features, etc.).

Another recommendation is to be careful while browsing since fraudulent and malicious online content usually appears legitimate and innocuous. For example, while intrusive ads may look harmless – they redirect to highly questionable websites (e.g., scam-promoting, pornography, adult dating, gambling, etc.).

If you keep encountering advertisements and/or redirects of this kind, check the system and immediately remove all suspect applications and browser extensions/plug-ins.

If your computer is already infected with "Page-error.com official extension", we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this rogue software.

Screenshot of a deceptive website used to promote "Page-error.com official extension":

Deceptive website promoting Page-error.com official extension

Screenshot of the permissions requested by "Page-error.com official extension":

Page-error.com official extension asking for permissions

Appearance of page-error.com redirecting to the Bing search engine (GIF):

Page-error.com official extension redirecting to Bing (GIF)

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Unwanted software removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Unwanted app uninstall via Control Panel

In the uninstall programs window, look for any unwanted applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the unwanted applications, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing unwanted extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Extensions" and click "Manage Extensions". Locate "Page-error.com official extension" and all other recently-installed suspicious extensions, select these entries and click "Remove".

Removing unwanted extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "page-error.com official extension" adware, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing unwanted extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons and themes". Click "Extensions", in the opened window locate recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removing unwanted extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "page-error.com official extension" adware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the "page-error.com official extension" adware, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Post a comment:
If you have additional information on "page-error.com official extension" adware or it's removal please share your knowledge in the comments section below.

Frequently Asked Questions (FAQ)

What harm can "Page-error.com official extension" cause?

"Page-error.com official extension" spies on users' browsing activity – this poses serious privacy threats. The software may be able to gain access to browsing histories or saved log-in credentials and credit card numbers. This extension might also be capable of leading users to harmful content that may cause system infections, privacy issues, financial losses, or other severe problems.

What does "Page-error.com official extension" do?

"Page-error.com official extension" opens the page-error.com fake search engine whenever a user fails to access a webpage (e.g., down due to an error, etc.). Page-error.com redirects to Bing when its search function is used. Illegitimate search engines are deemed a minor privacy threat, as they usually collect visitor data. Furthermore, this rogue extension has data-tracking functionalities that are associated with risks of greater significance.

Will Combo Cleaner remove rogue software?

Yes, Combo Cleaner can scan devices and eliminate detected unwanted/malicious applications. Keep in mind that manual removal (unaided by security software) might not be an ideal solution. In some instances, after an application has been manually removed – various leftovers (files) can remain hidden within the system. Furthermore, these remnants might continue to run and cause problems. Therefore, it is essential to eliminate all undesirable software thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Page-error.com official extension adware QR code
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