AccessCoordinator Adware (Mac)

What kind of application is AccessCoordinator?

Our research team found the AccessCoordinator rogue application while inspecting new file submissions to the VirusTotal website. After investigating this app, we learned that it is advertising-supported software (adware) belonging to the AdLoad malware family.

AccessCoordinator adware

AccessCoordinator adware overview

In most instances, adware operates by enabling the placement of third-party graphical content (adverts) on visited websites, desktops, or different interfaces. These pop-ups, banners, coupons, overlays, and other ads are more than a mere annoyance; they can endorse online scams, unreliable/hazardous software, and even malware.

Once clicked on, some of the advertisements can execute scripts to perform sneaky downloads/installations. Note that any genuine content encountered via these adverts is most likely promoted by scammers who abuse its affiliate programs to acquire illegitimate commissions.

Advertising-supported software may require specific conditions (e.g., compatible browser/system or user geolocation, visits to particular sites, etc.) to work as designed. Regardless of whether AccessCoordinator displays advertisements – the app remains a threat to device/user safety.

It is pertinent to mention that AdLoad applications are known to exhibit browser-hijacking abilities – however, we did not observe these traits during our analysis of AccessCoordinator.

Adware usually has data-tracking functionalities, and this might apply to AccessCoordinator. Information of interest may include: URLs visited, webpages viewed, search queries typed, browser cookies, account log-in credentials, personally identifiable details, finance-related data, and so on. The gathered information can be monetized via sale to third-parties.

To summarize, the presence of software like AccessCoordinator on devices can lead to system infections, serious privacy issues, financial losses, and even identity theft.

Threat Summary:
Name	Ads by AccessCoordinator
Threat Type	Adware, Mac malware, Mac virus
Detection Names	Avast (MacOS:AdAgent-L [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.Adload.16), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.H), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.j), Full List (VirusTotal)
Additional Information	This application belongs to the Adload malware family.
Symptoms	Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods	Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage	Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Windows)	To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. Download Combo Cleaner To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

Adware examples

Adicea.app, FatHomage.app, Polyhedrical.app, and Gastaldo.app are just a couple of our latest articles on adware. Usually, advertising-supported software appears ordinary and harmless. It can also offer a wide variety of "useful" functionalities. However, these functions seldom work as promised, and in most cases – they are utterly nonoperational.

It must be stressed that even if a piece of software works exactly as described by its promotional material – that is not a guarantee of legitimacy or safety.

How did AccessCoordinator install on my computer?

Adware can be bundled with regular programs. The risk of inadvertently allowing bundled content into the system is increased by downloading from suspicious channels (e.g., freeware and free file-hosting websites, P2P sharing networks, etc.) and by being negligent when installing (e.g., ignoring terms, using "Quick/Easy" settings, etc.).

Adware is also endorsed on legitimate-looking promotional pages and scam sites. They are predominantly accessed via redirects generated by intrusive ads, websites employing rogue advertising networks, spam browser notifications, misspelled URLs, and installed adware (with browser force-opening abilities).

Advertising-supported software is proliferated by intrusive advertisements directly as well. When clicked on, some of the adverts can execute scripts to perform downloads/installations without user consent.

How to avoid installation of adware?

We recommend researching software prior to downloading or purchasing. All downloads must be performed from official and verified sources. Installation processes must be approached with care by reading terms, exploring possible options, using the "Custom/Advanced" settings, and operating out of additional apps, extensions, tools, etc.

We advise vigilance when browsing since fraudulent and dangerous online content usually appears genuine and harmless. For example, despite their innocuous appearance – intrusive advertisements redirect to highly questionable websites (e.g., gambling, scam-promoting, adult dating, etc.).

In case of continuous encounters with such ads and/or redirects, check the device and immediately remove suspect applications and browser extensions/plug-ins. If your computer is already infected with AccessCoordinator, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this adware.

Pop-up window displayed once AccessCoordinator adware's installation is over:

Pop-up displayed once AccessCoordinator installation is complete

AccessCoordinator adware's installation folder:

AccessCoordinator adware install folder

Instant automatic malware removal:

Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:

DOWNLOAD Combo Cleaner

By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

Quick menu:

What is AccessCoordinator?
STEP 1. Remove AccessCoordinator related files and folders from OSX.
STEP 2. Remove AccessCoordinator ads from Safari.
STEP 3. Remove AccessCoordinator adware from Google Chrome.
STEP 4. Remove AccessCoordinator ads from Mozilla Firefox.

Video showing how to remove AccessCoordinator adware using Combo Cleaner:

AccessCoordinator adware removal:

Remove AccessCoordinator-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

DOWNLOAD remover for malware infections

Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

Malware removal:

If unfamiliar processes are running, browser searches are being redirected, fans are spinning loudly for no reason, or fake "Update Safari" prompts have appeared, your Mac is likely infected. Run a full scan with Combo Cleaner for Mac to remove the infection. The full manual procedure below covers cases where automatic removal failed, where you want to verify a scan caught everything, or where the malware has multiple persistence points across LaunchAgents, LaunchDaemons, and Configuration Profiles.

Common Mac malware behaviors

VisibleAdware injection - browser hijackers and fake search engines

The most common Mac malware. Replaces your default search engine, homepage, or new-tab page with a lookalike domain that funnels every query through ad networks before passing it to a real provider. Often arrives bundled with cracked apps, fake Flash Player updates, or "free media player" downloads (MPlayerX, NicePlayer).

Browser showing redirected search results from a hijacked search engine

HiddenLaunchAgent / LaunchDaemon persistence

The standard way Mac malware survives reboots. A small .plist file in /Library/LaunchAgents/, /Library/LaunchDaemons/, or ~/Library/LaunchAgents/ tells launchd to run the malware at every login or boot. The .plist often picks a generic-looking name like com.apple.AdobeFlash.plist or com.system.helper.plist to blend in among legitimate Apple files.

Finder window showing suspicious .plist files in LaunchAgents folder

HiddenConfiguration Profile abuse

Configuration Profiles are an enterprise feature - they let an IT department enforce policy on managed Macs (homepage, DNS, certificates, password rules). Adware abuses this by silently installing a Profile that locks the browser homepage, default search, or DNS server at the OS level. Manual browser reset doesn't help - the Profile reapplies the hijack. Check System Settings → General → Device Management (or "Profiles" on older macOS).

VisibleFake update prompts (FlashPlayer.dmg variants)

"Your Flash Player is out of date" or "Update your browser to view this content." Adobe killed Flash in 2020 - any current "Flash update" prompt is malware. The Atomic macOS Stealer (AMOS) family heavily uses this trick to deliver info-stealers that grab browser passwords, keychain items, and crypto wallet seed phrases. Apple's Software Update never appears as a browser pop-up.

Browser showing fake Adobe Flash Player update prompt

SymptomCryptominer CPU usage

Fans spin loudly, the Mac runs hot, battery drains fast, Activity Monitor shows a process near 100% CPU. Cryptominers run silently in the background to mint cryptocurrency for the attacker. Often delivered via cracked apps from torrent sites, browser extensions, or supply-chain compromises in legitimate Mac software.

Activity Monitor showing a process consuming high CPU

HiddenInfo stealing - AMOS, Banshee, Cthulhu, RustDoor

Modern Mac stealer families - AMOS (Atomic macOS Stealer), Banshee, Cthulhu, and RustDoor are the most active - read browser-saved passwords, cookies, autofill data, the macOS Keychain, crypto wallet seed phrases (Exodus, Electrum, Trezor Suite, MetaMask, etc.), and Apple Notes. AMOS is the most prolific overall, distributed via fake software installers, cracked apps, and fake "Spotlight" or "ChatGPT" sites. Once data is exfiltrated, the malware often deletes itself, leaving little trace - which is why credential rotation in Step 10 is critical even after the infection appears gone.

Tools you'll need

Combo Cleaner for Mac 7-days free trial available

Recommended primary scanner. Detects adware, info-stealers, cryptominers, and the persistence files they install.

Activity Monitor Free · built-in

Built into macOS. Shows running processes with full file paths, CPU, memory, and network usage.

KnockKnock Free

By Objective-See (Patrick Wardle). Lists every place macOS malware can persist - LaunchAgents, LaunchDaemons, Login Items, Cron, Browser Extensions, Kernel Extensions, more.

Console.app Free · built-in

Built into macOS (Applications → Utilities). Shows system logs - useful for finding what process is launching a suspicious child.

Contain - limit the damage

~5 min

Disconnect from the network

⏱ 30 secNo tool needed

Click the Wi-Fi icon in the menu bar (or open Control Center) and turn Wi-Fi off. If you're on Ethernet, unplug the cable. This stops any active info-stealer or backdoor from sending data out or accepting commands. Keep the network off until you've booted into Safe Mode (next step) - you'll reconnect there briefly to download the scanner.

Why this mattersAMOS-family stealers exfiltrate browser passwords, keychain entries, and crypto wallet seeds within seconds of running. Cutting the network is the only way to stop ongoing exfiltration immediately.

Boot into Safe Mode and download Combo Cleaner

⏱ 5 min

macOS Safe Mode loads only Apple-trusted kernel extensions and skips most third-party LaunchAgents and user login items, so persistent Mac malware doesn't auto-run while you set up the scanner. Network access works normally in Safe Mode.

Apple Silicon (M1, M2, M3, M4)

Choose Apple menu → Shut Down
Wait until the Mac is fully off
Press and hold the Power button until "Loading startup options" appears
Select your startup disk (usually "Macintosh HD")
Hold Shift, then click Continue in Safe Mode
Log in - the menu bar will show "Safe Boot" in red

Intel-based Mac

Choose Apple menu → Restart
Immediately press and hold the Shift key as the Mac begins to boot
Release Shift when the login window appears
Log in - the menu bar will show "Safe Boot" in red

Once Safe Mode has loaded, turn Wi-Fi back on and download Combo Cleaner for Mac. Save the .dmg to your Desktop. You can disconnect Wi-Fi again before scanning if you want extra caution.

Identify - find what's hiding

~15 min

Inspect running processes with Activity Monitor

Tool: Activity Monitor⏱ 5 min

Open Activity Monitor (Applications → Utilities → Activity Monitor, or Cmd+Space and type "Activity Monitor"). Sort by CPU usage to spot cryptominers and runaway processes.

Click each unfamiliar process and choose View → Inspect Process (Cmd+I) to see:

Path - anything in /private/tmp/, ~/Library/Application Support/<random-name>/, or with a generic-looking bundle ID is suspicious
Code signing - Apple's processes are signed by "Apple" or "Software Signing." Adhoc-signed or unsigned binaries from third parties warrant investigation
Open Files and Ports - shows what the process is touching on disk and network

Why this mattersMac malware often picks process names like "CoreServicesAgent" or "WindowServer" that look legit at a glance. The Inspect view shows the actual file path, which is what tells you it's not Apple's.

Activity Monitor showing the Inspect Process panel for a suspicious process

Map persistence with KnockKnock and inspect the launch paths

Tool: KnockKnock + Finder⏱ 7 min

Download KnockKnock by Objective-See (Patrick Wardle's free tool, the Mac equivalent of Sysinternals Autoruns). It lists every place macOS malware can persist in a single window: LaunchAgents, LaunchDaemons, Login Items, Cron Jobs, Browser Extensions, Kernel Extensions, Authorization Plug-ins, Mail Plug-ins, Quicklook, Spotlight, and more.

Run KnockKnock and toggle "Filter Signed Items" to focus on unsigned or non-Apple-signed entries. Click any suspicious item to see its file path and code-signing status.

If you'd rather check manually, open Finder → Go → Go to Folder (Shift+Cmd+G) and visit each path:

/Library/LaunchAgents/ - system-wide, runs at login for any user
/Library/LaunchDaemons/ - system-wide, runs at boot before login
~/Library/LaunchAgents/ - user-level, runs at this user's login
~/Library/Application Support/ - where adware drops its data folder, often with a random or app-mimicking name

Then check additional persistence locations in System Settings:

Login Items & Extensions - System Settings → General → Login Items & Extensions. Click anything you don't recognize and remove it
Background Items - same panel, "Allow in the Background" section. Mac malware often shows up as a background item with an obscure name
Configuration Profiles - System Settings → General → Device Management (or "Profiles" on older macOS). Remove any Profile you didn't install yourself

Pro tipRight-click any suspicious .plist → Open With → TextEdit. The <key>Program</key> and <key>ProgramArguments</key> values tell you exactly what executable runs and from where. Don't delete yet - write down the file paths and entry names. We'll remove them after the Combo Cleaner scan in Step 7.

KnockKnock main window showing categorized persistence list

Check /etc/hosts and DNS settings

⏱ 3 minBuilt into macOS

Mac malware sometimes redirects bank, Apple, antivirus, and update domains to attacker-controlled servers via the hosts file or DNS settings.

Hosts file: Open Terminal (Applications → Utilities → Terminal) and run:

sudo nano /etc/hosts

Legitimate entries are commented with #. Any uncommented IP-to-domain mapping is suspicious - especially redirects for apple.com, icloud.com, your bank, or your password manager. Press Ctrl+X to exit nano without saving.

DNS settings: System Settings → Network → click your active connection (Wi-Fi or Ethernet) → Details → DNS. Confirm DNS servers point to your ISP, your router, or a known public resolver (Cloudflare 1.1.1.1, Google 8.8.8.8). Anything else has been hijacked.

Why this mattersA clean Mac with hijacked DNS is still a compromised Mac. You'll think you're at chase.com and you'll be at the attacker's clone.

Remove - scan and clean up

~30 min

Recommended antivirus: Combo Cleaner for MacDetects adware, info-stealers, cryptominers, and the LaunchAgent / LaunchDaemon persistence files they install. The 7-day free trial is available.

Download Combo Cleaner

Run a full Combo Cleaner for Mac scan

Tool: Combo Cleaner⏱ 20–30 min

Open the .dmg you downloaded in Step 2. Drag the Combo Cleaner icon to the Applications folder. Open it from Launchpad (or Applications), allow it to update its threat database, then click Start Combo Scan and let it complete fully. Review what it found and apply the recommended actions.

Why this comes before manual cleanupCombo Cleaner removes known adware, info-stealers, cryptominers, and the LaunchAgent persistence files they installed in one pass. Manual cleanup in Step 7 is for anything still left over.

Manually remove anything still present

⏱ 10 minTool: Finder

Reopen KnockKnock (or revisit the Finder paths from Step 4). Anything you flagged that's still present hasn't been caught by the automated scan. For each remaining suspicious entry:

Note the executable path the .plist references (right-click the .plist → Open With → TextEdit, look at <key>Program</key>)
Move the .plist to Trash
Move the executable file at the referenced path to Trash
Empty the Trash

Then go to /Applications and remove any unwanted apps the malware installed. Common adware-installed app names: MPlayerX, NicePlayer, MyShopcoupon, Advanced Mac Cleaner, Mac Cleanup Pro. Drag them to Trash, then check ~/Library/Application Support/ for any folder with the same name and delete it too.

ImportantSome malware files reappear after deletion because something else on the system recreates them. If a file returns within minutes, you have a remaining persistence point KnockKnock didn't show. Re-run Combo Cleaner or proceed to a macOS reinstall (see end of guide).

Recover - restore browsers and security

~15 min

Reset browsers and clear notification permissions

⏱ 5 min

Mac adware persists in browser extensions, search engine settings, homepage, and notification permissions. Reset each browser you use:

Safari: Safari → Settings → Extensions - uninstall anything you don't recognize. Then Safari → Settings → Search - restore your preferred default search engine. Then Safari → Settings → Websites → Notifications - remove all unfamiliar sites. For a deep reset: Safari → History → Clear History → "all history."
Chrome: visit chrome://settings/reset → "Restore settings to their original defaults." Then chrome://settings/content/notifications and remove unfamiliar sites.
Firefox: open about:support → Refresh Firefox. Then check Settings → Privacy & Security → Permissions → Notifications.

Review installed extensions in each browser and remove anything you don't recognize, especially extensions you didn't install yourself.

Re-verify Gatekeeper, FileVault, and System Integrity Protection

⏱ 10 min

Some Mac malware tries to weaken built-in security to make persistence easier. Verify each is on:

Gatekeeper (blocks unsigned apps): System Settings → Privacy & Security → scroll to Allow applications downloaded from → confirm "App Store and identified developers" is selected (not "Anywhere"). If the malware added itself to the allow-list, the entry appears in the same panel - remove it.
FileVault (full-disk encryption): System Settings → Privacy & Security → FileVault → confirm "FileVault is on for this disk." If it was disabled by malware, turn it back on.
System Integrity Protection (SIP): open Terminal and run csrutil status. Output should be "System Integrity Protection status: enabled." If disabled, you'll need to reboot into Recovery Mode and run csrutil enable from there.

Then run macOS Software Update (System Settings → General → Software Update) to apply the latest security patches.

Verify & secure

~15 min + 7 days

Change passwords from a clean device

⏱ 20 min⚠ critical for AMOS family

If the malware was an info-stealer (AMOS, Banshee, Cthulhu, or RustDoor families are extremely common on Mac), assume every password saved in your browser is compromised. So is your iCloud Keychain if it was unlocked while the malware ran. Change passwords from a different, known-clean device - your iPhone is fine if it's not infected.

Recommended order:

Apple ID first - it controls iCloud, Find My, Apple Pay, and the App Store
Primary email - the recovery hub for everything else
Banking and financial accounts
Password manager master password (if you use one)
Crypto wallet seed phrases - if you store any seed phrase or private key on the Mac, AMOS specifically targets these. Move funds to a fresh wallet from a clean device immediately, before changing other passwords
Social media, shopping, and remaining accounts

Where available, enable phishing-resistant multi-factor authentication (passkeys / hardware keys / authenticator apps) - SMS-based MFA is bypassable.

Verify the clean and monitor for 7 days

⏱ 5 min + 1 week monitoring

Reconnect to the network and run one final full scan with Combo Cleaner. Open System Settings → General → Login Items & Extensions and confirm nothing suspicious has reappeared. Open Activity Monitor and verify no unfamiliar process is using significant CPU.

Over the next 7 days, watch for symptom recurrence: high CPU when the Mac is idle, browser redirects returning, fake update prompts, or unfamiliar Login Items reappearing. If anything returns, you missed a persistence point and the procedure needs to be repeated - or you may have a deeper compromise that requires a clean macOS reinstall.

System Settings Login Items showing a clean list

When to reinstall macOS instead

Manual removal isn't always the right answer. Reinstalling macOS from scratch is the only way to be 100% certain when:

The malware reappears after every removal attempt
A kernel extension or system-level component was modified
Confirmed credential-theft malware ran with admin rights - the system likely has multiple unknown payloads
The Mac is used for online banking, crypto wallets, business email, or anything where partial doubt isn't acceptable

macOS reinstall is straightforward: shut down → boot to Recovery (Apple Silicon: hold the Power button → Options; Intel: Cmd+R during boot) → Erase Mac → Reinstall macOS. Back up documents to external storage first, scan the backup with Combo Cleaner before restoring it, and reinstall apps fresh - never restore them from a backup of the infected system.

Important: Manual removal of Mac malware requires care - deleting the wrong .plist or system app can prevent macOS from booting normally. If you're not confident identifying system files from malicious files, run an automated scan with Combo Cleaner for Mac and stop there - that path catches the vast majority of consumer Mac malware without the risk of breaking macOS.

Frequently Asked Questions (FAQ)

What harm can adware cause?

The presence of adware can diminish the browsing experience and system performance. This software usually has data-tracking abilities – therefore, it is considered a privacy threat. Adware-delivered advertisements promote content that can cause severe issues (e.g., system infections, financial losses, etc.).

What does adware do?

Adware stands for advertising-supported software. Typically, it works by displaying ads on various interfaces. However, some adware-types can also generate redirects and gather private information.

How do adware developers generate revenue?

Adware generates revenue through content promotion (e.g., websites, applications, browser extensions, products, services, etc.). Most of the profit is made via affiliate programs.

Will Combo Cleaner remove AccessCoordinator adware?

Combo Cleaner can scan devices and eliminate installed adware-type apps. Keep in mind that manual removal (performed without security tools) might not be a perfect solution. In some instances, after the adware has been manually removed – various file leftovers remain hidden within the system. Furthermore, the remaining components might continue to run and cause issues. Therefore, advertising-supported software must be eliminated thoroughly.