What is BasicServe.com?
BasicServe.com is a malicious website promoted using misleading browser add-ons and software, which alter computer users' Internet browser settings without their consent. Commonly, Internet users are redirected to this website unwillingly when Basicserve.com is applied as the default search engine.
Settings are changed in Internet Explorer, Google Chrome, and Mozilla FireFox. This browser hijacker may install on users' systems when visiting infected websites or downloading free software from untrustworthy websites.
Note that using the search bar displayed by this website is not recommended, since it redirects users to various other websites that return false search query results. Clicking on these search links may result in malware and virus infections.
This website is deceptive and adds no value to users browsing experience - its main purpose is to encourage users to click on sponsored search results and thus generate revenue for the developers.
Furthermore, using this website may result in privacy and security issues, since it tracks users' Internet browsing habits - information that may be sold to third-parties. If your Internet browser/s redirects you to Basicserve.com, be aware that malicious software is installed on your computer.
The BasicServe.com redirect issue is related to malicious software and deceptive marketing methods. This redirect infection is similar to basicscan.com browser hijacker.
At time of testing, malicious software (which alters browser settings and causes redirects to this website), was installed together with free software downloaded from the Internet using a distribution method called 'bundling'.
Internet users should express caution when downloading freeware, since there are many free software download websites employing 'silent installers', which invoke installation of additional unwanted software.
If your Internet browser/s redirects you to Basicserve.com, then this is clear indication that your computer has been infiltrated by a malicious program. Use the removal guide provided to eliminate it from your computer.
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- What is BasicServe.com?
- STEP 1. Uninstall BasicServe application using Control Panel.
- STEP 2. Remove BasicServe.com redirect from Internet Explorer.
- STEP 3. Remove BasicServe.com browser hijacker from Google Chrome.
- STEP 4. Remove BasicServe.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove BasicServe.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "BasicServe", select this entry and click " Uninstall" or "Remove"
After uninstalling BasicServe, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.
BasicServe.com redirect removal from browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Change the default search engine in Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". In the opened window select "Search Providers", set "Google", "Bing" or any other preferred search engine as your default and then remove "BasicServe".
If you continue to have problems with removal of the basicserve.com redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Change the default search engine in Google Chrome:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome) select "Settings", in "Search" section click "Manage Search Engines...", remove "BasicServe" (basicserve.com) and add or select your preferred domain.
If you continue to have problems with removal of the basicserve.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable "BasicServe".
Computer users who have problems with basicserve.com redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the basicserve.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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