Written by Tomas Meskauskas on
Websearch.wisesearch.info virus removal instructions
What is websearch.wisesearch.info?
The Websearch.wisesearch.info website is promoted using Internet browser hijackers, which infiltrate users' computers using free software downloads. After successful installation, the adware modifies the Internet browser's (Internet Explorer, Google Chrome, and Mozilla Firefox) homepage and default search engine settings by assigning them to websearch.wisesearch.com
Furthermore, these installed potentially unwanted applications block users' attempts to revert the settings to the defaults. This website can be used to search the Internet, however, Internet users should be aware that the search engine returns dubious search results, and clicking on these can lead to serious malware and virus infections.
Commonly, this browser redirect infiltrates users' Internet browsers whilst downloading and installing free software. Today, the majority of free download websites and free software developers use 'download clients' or 'installers' to monetize their free software and services. Download clients are used to promote free browser add-ons during the downloading or installation steps of freeware. If your Internet browser redirects you to websearch.wisesearch.info, your computer is infected with adware and you are strongly advised to eliminate it.
Adware causing browser redirects to the Websearch.wisesearch.info website is installed together with free software downloaded from the Internet. At time of research, this browser hijacker was 'bundled' with a program called SkypeEmoticons. To avoid installation of adware such as this (adware that makes changes to browser settings), Internet users should be attentive when downloading and installing freeware. If your download is manged by a 'download client', look for a 'decline' button if you are offered installation of any browser plugins. When installing free software, choose the 'Advanced' or 'Custom' installation options, rather than 'Typical' or 'Quick' - this will reveal any hidden installation options. The behavior of the websearch.wisesearch.info website is similar to other browser hijackers such as delta-search.com, search.babylon.com, and many others. To eliminate these browser redirect issues, use the removal instructions provided.
Quick menu: Quick solution to remove wisesearch.info
- What is websearch.wisesearch.info?
- STEP 1. Uninstall "Deownloaad okeepper", "Search Assistant WebSearch", "SearchNewTab", "SkypeEmoticons", and "ss helper" applications using Control Panel.
- STEP 2. Remove websearch.wisesearch.info redirect from Internet Explorer.
- STEP 3. Remove websearch.wisesearch.info browser hijacker from Google Chrome.
- STEP 4. Remove websearch.wisesearch.info homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove Websearch.wisesearch.info redirect from Safari.
Websearch.wisesearch.info virus removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for "Deownloaad okeepper", "Search Assistant WebSearch", "SearchNewTab", "SkypeEmoticons", and "ss helper", select these entries and click "Uninstall" or "Remove".
After uninstalling potentially unwanted programs (which cause browser redirects to the websearch.wisesearch.info website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software. Remove all entries that this program detects to ensure your PC is clean from any possible spyware and malware infections.
Websearch.wisesearch.info homepage and default search engine removal from browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "Deownloaad okeeper" and "SearchNewTab", select them and click "Remove".
To change your homepage from websearch.wisesearch.info to your preferred domain: Click on the "gear" icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window remove websearch.wisesearch.info and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about:blank to open a blank page when you start Internet Explorer.
Change default search engine:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". In the opened window select "Search Providers", set "Google", "Bing" or any other preferred search engine as your default, and then remove "Web Search".
If you continue to have problems with removal of the websearch.wisesearch.info virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate "Deownloaad okeeper" and "SearchNewTab", select these entries and click the trash can icon.
Change the Google Chrome homepage from websearch.wisesearch.info to your preferred domain - click the Chrome menu icon (at the top right corner of Google Chrome) select "Settings". In the "On startup" section, click "set pages", hover your mouse over websearch.wisesearch.info and click the x symbol. Now you can add your preferred website as your homepage.
Change default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome) select "Settings", in the "Search" section, click "Manage Search Engines...", remove "Web Search" and add or select your preferred domain.
If you continue to have problems with removal of the websearch.wisesearch.info virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Tools. From the opened menu, select Extensions. In the opened window, select Settings (at the left corner of the screen). Scroll down to the bottom of the screen. Click the Show advanced settings… link.
After scrolling to the bottom of the screen, click the Reset browser settings button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and remove "Deownloaad okeeper" and "SearchNewTab".
To reset your homepage, click on the Firefox menu (at the top right corner of the main window) then select "Options", in the opened window remove websearch.wisesearch.info and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "websearch.wisesearch.info"
Right-click on the found preferences and select "Reset" to restore default values.
Computer users who have problems with websearch.wisesearch.info virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click the Open Help Menu icon,
Select Troubleshooting Information.
In the opened window, click the Reset Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Reset button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.
A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. To avoid installation of wisesearch.info be very attentive when downloading and installing free software.
If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine. Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.
Symptoms indicating that your Internet browsers are affected by a browser hijacker: your homepage and/or default Internet search engine is changed, appearance of new toolbars, slow performance of Internet browsers, new Bookmarks or Favorites added, you can't change your homepage or default search engine, you see online ads on your screen that are not served by the website, you get redirected to pages you never intended to visit.
If you are experiencing problems while trying to remove wisesearch.info from your Internet browsers, please ask for assistance in our malware removal forum.
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