Written by Tomas Meskauskas on (updated)
What is Inbox.com?
The Inbox.com browser hijacker infiltrates Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox) through free software downloads. After successful installation, this adware modifies browser settings by assigning the homepage and default search engine fields to inbox.com
Furthermore, this browser hijacker prevents users from rolling back these changes by using a deceptive browser helper object called 'Inbox Toolbar'.
While the developers of this browser add-on claim that it makes Internet browsing more productive by providing users with quick Internet searches and easy access to social networking sites, in fact, Inbox Toolbar is useless plugin and categorized as adware or a potentially unwanted application.
The Inbox.com website presents users with dubious advertisements, and moreover, the search engine employed by this website returns deceptive search results - clicking on these can lead to malware and virus infections.
Inbox Toolbar is also known to track users' Internet browsing activity by recording web pages visited, IP addresses, browser types, search terms, domain names, dates of pages viewed, geographic locations, and other information.
If your Internet browser redirects you to this website, your computer is infected with adware and you are advised to eliminate this browser hijacker from your Internet browser/s.
Note that, while this browser redirect does not appear to be a high-risk security threat, the creators of this adware are able to redirect Inbox.com to other malicious websites at any time. Therefore, it is dangerous to operate a computer infected with this browser hijacker.
The Inbox Toolbar browser hijacker is similar to other browser settings-changing adware including, for example, Looksafesearch, trovi, and coupons-bar. Sources of these potentially unwanted applications are deceptive free software 'download clients' and 'installers'. To avoid installation of browser hijackers such as these, be attentive when downloading and installing free software.
If your download is managed by a 'download client', opt-out of installation of any advertised browser plugins by declining the offers.
When installing the downloaded freeware, choose the 'Custom' or 'Advanced' installation options, rather than 'Quick' or 'Typical' - this will reveal any bundled browser extensions listed for installation. If you already experience browser redirects to the Inbox.com website, use the removal instructions provided to eliminate Inbox Toolbar from your Internet browser/s.
Instant automatic malware removal:
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- What is Inbox.com?
- STEP 1. Uninstall "Inbox Toolbar" application using Control Panel.
- STEP 2. Remove Inbox.com redirect from Internet Explorer.
- STEP 3. Remove Inbox.com homepage and default search engine from Mozilla Firefox.
- STEP 4. Remove Inbox.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Inbox toolbar removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for "Inbox Toolbar" select this entry and click " Uninstall" or "Remove"
After uninstalling potentially unwanted programs (which cause browser redirects to the Inbox.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software. Remove all entries that this program detects to ensure your PC is clean from any possible spyware and malware infections..
Inbox.com homepage and default search engine removal from Internet browsers:
Video showing how to remove potentially unwanted browser plugins:
Remove malicious add-ons from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "Inbox Toolbar", select these entries and click "Remove".
Change your homepage:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window remove hxxp://www.inbox.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". In the opened window select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Inbox Search".
If you continue to have problems with removal of the inbox.com homepage, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and remove "Inbox Toolbar".
Change your homepage:
To reset your homepage, click on the Firefox menu (at the top right corner of the main window) select "Tools," then select "Options", in the opened window remove hxxp://www.inbox.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "inbox.com"
Right-click on the found preferences and select "Reset" to restore default values.
Computer users who have problems with inbox.com homepage removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the inbox.com homepage, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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