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Zoom Zoom Adware

Also Known As: Ads by Zoom Zoom
Type: Adware
Damage level: Medium

Zoom Zoom removal instructions

What is Zoom Zoom?

Created by SuperWeb LLC, Zoom Zoom is presented as a legitimate browser add-on that enables various features such as coupons and comparison shopping to improve the Internet browsing experience. On initial inspection, this may seem legitimate and useful functionality, however, Zoom Zoom is classed as adware. Be aware that Zoom Zoom is distributed using a deceptive free software marketing method called 'bundling' - stealth installation of additional programs together with the chosen software. After installation on Internet Explorer, Google Chrome, and Mozilla Firefox without users' consent, Zoom Zoom delivers various intrusive online advertisements including banner, coupon, search, interstitial, etc. These advertisements can lead to dubious websites containing infectious content.

Zoom Zoom adware

Furthermore, Zoom Zoom tracks user-information by recording various software and hardware details that may be personally identifiable. For example: search queries entered, website URLs visited, pages viewed, Internet Protocol (IP) addresses (to determine users' geographic locations), and unique identifier numbers. This behavior can lead to serious privacy issues or even identity theft. Zoom Zoom is just one of many apps released by SuperWeb LLC. This company releases identical browser add-ons under different names to avoid detection by anti-spyware and anti-virus suites. Examples include Swift Record, Between Lines, and Roll Around. None of these add-ons are useful to the user - their purpose is to generate revenue by the display of intrusive ads and sharing collected data with third parties. For these reasons, you are strongly advised to eliminate Zoom Zoom from your system.

Most popular freeware download websites such as download.com, soft32.com, softonic.com, and many others, monetize their free services and traffic using small programs called 'download managers', which offer installation of advertised (according to the developers, '100% legitimate and virus-free') browser extensions or applications together with the chosen software. Despite these claims, most of the promoted apps are considered to be adware or malware. To avoid this situation, carefully inspect each step of the free software download procedure to ensure that no other applications are included. In addition, install downloaded applications using the 'Custom' or 'Advanced' options - this will reveal any bundled applications listed for installation and allow you to uncheck them. Follow the removal guide below to uninstall Zoom Zoom adware from your system.

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Quick menu:

Zoom Zoom adware removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Zoom Zoom adware uninstall via Control Panel

In the uninstall programs window, look for "Zoom Zoom", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes Zoom Zoom ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Zoom Zoom adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Zoom Zoom ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Zoom Zoom", select this entry and click "Remove".

Removing Zoom Zoom ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the ads by zoom zoom, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Zoom Zoom  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "Zoom Zoom", select this entry and click the trash can icon.

Removing Zoom Zoom ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the ads by zoom zoom, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing Zoom Zoom ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "Zoom Zoom".

Removing Zoom Zoom ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with ads by zoom zoom removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the ads by zoom zoom, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove ads by zoom zoom from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on ads by zoom zoom or it's removal please share your knowledge in the comments section below.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by Zoom Zoom QR code
Scan this QR code to have an easy access removal guide of Ads by Zoom Zoom on your mobile device.
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