ZoomApp removal instructions
What is ZoomApp?
ZoomApp is an adware-type browser plug-in claiming to enable allow users to zoom pages when surfing the Internet. This add-on may seem legitimate and useful, however, ZoomApp is categorized as a potentially unwanted program (PUP). This negative association is made due to a deceptive software marketing method called 'bundling' employed in ZoomApp adware distribution. Bundling is a way to install additional applications together with other software, and therefore, many users install this adware inadvertently during download of free software downloadable on freeware download websites. After infiltration on Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox), ZoomApp generates various online advertisements including banner and pop-up ads. Be aware that advertisements generated by PUPs often redirect to dubious websites, thereby exposing your computer to risk of infection.
Additionally, ZoomApp monitors users' Internet browsing activity and collects various software and hardware information including IP addresses, websites visited, search queries, pages viewed, cookies, and other recorded information that may be personally identifiable. Therefore, having adware-type add-ons such as ZoomApp installed on your computer can lead to serious privacy issues or even identity theft. Adware applications often have similar behavior. For example, OkayFreedom, ShoppinGate, Coupons Vault, and Knowledge Gains also claim to enable various useful features. Neither ZoomApp, nor any of these other applications, provide any significant value for users - the purpose of this adware is to generate revenue by the display of ads and sharing collected data with third parties. You are strongly advised to uninstall ZoomApp from your system immediately.
Many popular freeware download websites (for example, download.com, soft32.com, softonic.com, etc.) employ small programs called 'download clients' to monetize their traffic and free services by offering installation of additional programs together with the chosen software. These promoted applications are often described as 'legitimate and virus-free', however, reckless download and installation of freeware often results in adware or malware infections such as ZoomApp. To avoid computer infections, closely analyse each step of the free software download procedure and ensure that no additional applications are included. Furthermore, applications downloaded from the Internet should be installed using the 'Advanced' or 'Custom' options - this will reveal any concealed apps listed for installation and allow you to uncheck them. If you have installed ZoomApp adware, and you experience intrusive online ads while surfing the Internet, the following instructions will guide you through the removal of this PUP from your system.
Intrusive online advertisements generated by ZoomApp adware ('Ad by ZoomApp'):
Instant automatic removal of ZoomApp adware:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of ZoomApp adware. Download it by clicking the button below:
- What is ZoomApp?
- STEP 1. Uninstall ZoomApp application using Control Panel.
- STEP 2. Remove ZoomApp adware from Internet Explorer.
- STEP 3. Remove ZoomApp ads from Google Chrome.
- STEP 4. Remove 'Ads by ZoomApp' from Mozilla Firefox.
- STEP 5. Remove ZoomApp ads from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
ZoomApp adware removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "ZoomApp", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program that causes ZoomApp ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove ZoomApp adware from Internet browsers:
At time of research, ZoomApp did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the zoomapp adware, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
If you continue to have problems with removal of the zoomapp adware, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with zoomapp adware removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious add-ons from Microsoft Edge:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.
In the opened tab, click the "Choose what to clear" button.
Click Show more and select everything, and then click the "Clear" button.
- If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove zoomapp adware from your computer, please ask for assistance in our malware support forum.
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