YOUR COMPUTER HAS BEEN BLOCKED Scam
Written by Tomas Meskauskas on
"YOUR COMPUTER HAS BEEN BLOCKED" removal instructions
What is "YOUR COMPUTER HAS BEEN BLOCKED"?
"YOUR COMPUTER HAS BEEN BLOCKED" message states that victim's computer has been infected with various viruses/malware. It is also said that victim's private data (Facebook Login, Credit Card Details, Email Account Login, etc.) has been stolen. The message encourages users to contact technical support via provided phone number. Users often get tricked into thinking that this message is genuine, yet it is actually a complete scam. This virus is very similar to previously distributed "Your Browser Has Been Blocked" scam.
"YOUR COMPUTER HAS BEEN BLOCKED" scam is promoted via various adware-type applications. These apps usually claim to provide a bunch of valuable features in order to trick users into installation. After infiltrating the system, adware starts generating various types of intrusive advertisements (e.g., banners, pop-ups, coupons, interstitial, search, and other similar ads) that often conceal the content of visited websites, thereby significantly decreasing users' web browsing quality. If that wasn't enough, some of those ads lead to malicious sites that are likely to contain infectious content, therefore, clicking is risky and may cause further computer infections. It is also worth mentioning that adware-type applications gather diverse data that might be personally identifiable. Examples include IP addresses, website URLs visited, pages viewed, search queries, geo-locaiton, language, browser/operating system types, etc. Once collected, information is shared with cooperating third party companies. These persons can easily misuse personally identifiable details with an intention of generating revenue. Hence, presence of data-tracking apps can easily lead to serious privacy issues or even identity theft. Again, "YOUR COMPUTER HAS BEEN BLOCKED" pop-up is a scam, therefore, if you encounter this error message uninstall all recently-installed and/or suspicious applications immediately.
Adware-type applications are very similar in between. All of them pledge to enhance users' web browsing quality in one way or another. However, these claims are merely attempts to give an impression of being legitimate. The truth is that every single adware is meant to generate income for the developers. Therefore, they barely give any value for the user. Instead of enabling promised functions, potentially unwanted adware-type programs simply cause unwanted browser redirects (thereby generating traffic for certain sites), gather personally identifiable information (which is later sold for third parties) and deliver obtrusive online advertisements (using 'Pay Per Click (PPC)' advertising model).
How did adware-type applications install on my computer?
A large part of adware is distributed using a delusive software marketing method called 'bundling'. Developers know that vast majority of users do not express caution when downloading and installing software. Therefore, developers intentionally conceal bogus programs within 'Custom/Advanced' download, or either installation section. By carelessly rushing and skipping most/all of the steps users not only expose the system to risk of various infections, but also put their very own privacy into threat.
How to avoid installation of potentially unwanted applications?
There are two main steps you should take in order to prevent this situation. Firstly, never rush when downloading and installing software - select 'Custom/Advanced' settings and closely analyze every single step within. Secondly, always decline all offers to download/install third party applications and always make sure to opt-out already included ones. Bundled software is likely to be shady, thus, it should never be installed.
Text presented in "YOUR COMPUTER HAS BEEN BLOCKED" scam variant 1:
YOUR COMPUTER HAS BEEN BLOCKED
Error # 268D3
Please call us immediately at: 1-888-375-1978
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with a virus and spyware. The following information is being stolen...
> Facebook Login
> Credit Card Details
> Email Account Login
> Photos stored on this computer
You must contact us immediately so that our engineers can walk you through the removal process over the phone. Please call us within the next 5 minutes to prevent your computer from being disabled.
Toll Free: 1-888-375-1978
Screenshots of "YOUR COMPUTER HAS BEEN BLOCKED" scam variant 2:
Text presented in "YOUR COMPUTER HAS BEEN BLOCKED" scam variant 2:
Your computer has been Locked
Your computer with IP address - has been infected by the Virus RDN/YahLover.worm!055BCCAC9FEC — Because System Activation KEY has expired & Your information )for example, passwords, messages, and credit cards) have been stolen. Call the Technical Support number +1-844-556-7757 to protect your files and identity from further damage.
Call Technical Support Immediately at 1-844-556-7757
The following data will be compromised if you continue:
2. Browser History
3. Credit Card Information
The virus is well known for complete identity and credit card theft. Further action through this computer or any computer in the network will reveal private information and involve serious risks.
- What is "YOUR COMPUTER HAS BEEN BLOCKED"?
- STEP 1. Uninstall potentially unwanted applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove adware from Google Chrome.
- STEP 4. Remove shady plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
"YOUR COMPUTER HAS BEEN BLOCKED" scam removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any recently-installed programs, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program (which causes "YOUR COMPUTER HAS BEEN BLOCKED" ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove "YOUR COMPUTER HAS BEEN BLOCKED" scam from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the your computer has been blocked , reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click on "Extensions". Locate: all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
If you continue to have problems with removal of the your computer has been blocked , reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Tools. From the opened menu, select Extensions. In the opened window, select Settings (at the left corner of the screen). Scroll down to the bottom of the screen. Click the Show advanced settings… link.
After scrolling to the bottom of the screen, click the Reset browser settings button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with your computer has been blocked removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click the Open Help Menu icon,
Select Troubleshooting Information.
In the opened window, click the Reset Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Reset button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
YOUR COMPUTER HAS BEEN BLOCKED virus is an adware program that tracks user's Internet browsing and generates intrusive online advertisements. Most commonly adware or potentially unwanted applications infiltrate user's Internet browsers through free software downloads. Internet users should know that nowadays most of free software download websites are using download clients to manage their freeware download process, unfortunately some of the mentioned download clients don't properly disclose the fact that advertised browser plugins or toolbars will be installed together with the free program that users have decided to download. Download clients and installers that are used to distribute adware commonly hide the decline button that can be used to opt-out of installing the advertised potentially unwanted applications.
Some of the malicious free software download websites doesn't allow to download the chosen freeware if users decide to decline the installation of promoted software. Notice that the safest source for downloading free software is it's developers website. To avoid installation of adware be very attentive when downloading and installing free software.
If your download is managed by a download client be sure to decline installation of promoted browser plug-ins and toolbars. When installing the already downloaded free program choose custom or advanced installation options – this step will reveal all of the potentially unwanted applications that are being installed together with your chosen free program.
If you are experiencing problems while trying to remove your computer has been blocked virus from your computer, please ask for assistance in our malware removal forum.
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