Al-Namrood ransomware removal instructions
What is Al-Namrood?
Al-Namrood is a newly-discovered ransomware designed to encrypt files. During encryption, Al-Namrood appends the ".unavailable", .[ID-Victim’s unique ID][email@example.com].rga2adi, or .access_denied extension to the name of each compromised file (e.g., "sample.jpg" is renamed to "sample.jpg.unavailable"). In addition, Al-Namrood creates a text file for each encrypted file. These text files are named using the "[encrypted_file_name.extension]_Read_Me.Txt" pattern (e.g., "sample.jpg.Read_Me.Txt)".
Each text file contains an identical message informing victims of the encryption. To restore the files, victims must contact cyber criminals via an email address provided (firstname.lastname@example.org). They are then given further decryption instructions. It is currently unknown whether Al-Namrood uses asymmetric or symmetric cryptography. In any case, decryption without a unique key is impossible. The key is stored on remote servers controlled by cyber criminals who attempt to sell it to the victim. The size of Al-Namrood's ransom is also unknown, however, ransomware developers usually demand ~$500 dollars in Bitcoins. The text file also states that if the victim does not make contact within a certain time frame (not specified, simply written as "few days"), decryption becomes impossible (the unique key will supposedly be permanently deleted). Be aware that cyber criminals often ignore victims, despite submitted payments. Therefore, you are strongly advised to ignore all requests to contact these people and pay any ransom - you will probably be scammed. Fortunately, Fabian Wosar has developed a tool capable of decrypting files compromised by Al-Namrood (download link). Therefore, there is no need to pay. If you are infected with a ransomware-type virus, and there are no decrypters available, restore your files/system from a backup.
Screenshot of a message encouraging users to contact the developers of Al-Namrood ransomware to decrypt their compromised data:
Research reveals dozens of ransomware-type viruses similar to Al-Namrood including, for example, Princess, Krypte, DXXD, and Odin. All have identical behavior - they encrypt files and make ransom demands. Ransomware-type viruses often use asymmetric cryptography. There are no major differences, other than the size of ransom. Cyber criminals often proliferate ransomware via spam emails (infectious attachments), unofficial download sources (peer-to-peer [P2P] networks, freeware download sites, etc.), fake software updaters, and trojans. Therefore, you should be very cautious when opening files received from suspicious email addresses, and when downloading files/programs from third party sources. Keeping your installed software up-to-date is also paramount - cyber criminals are capable of exploiting software bugs to infiltrate the system. It is also very important to use a legitimate anti-virus/anti-spyware suite. The key to computer safety is caution.
Text presented within Al-Namrood text files (".Read_Me.Txt"):
All your files was encrypted.
If you wanna recover your files contact me as soon as possible:
Your ID: -
You have few days for contact me, then all your files will be lost.
If you don’t get answer more than 24 hours - try any public mail service for contact me(like gmail or yahoo).
Screenshot of files encrypted by Al-Namrood ransomware (".unavailable" extension):
Screenshot of Al-Namrood decrypter (download link):
Al-Namrood ransomware removal:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Al-Namrood?
- STEP 1. Al-Namrood virus removal using safe mode with networking.
- STEP 2. Al-Namrood ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Log in to the account infected with the Al-Namrood virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Al-Namrood ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Al-Namrood ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Al-Namrood are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encrypting ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and Malwarebytes Anti-Ransomware, which artificially implant group policy objects into the registry to block rogue programs such as Al-Namrood ransomware.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove Al-Namrood ransomware: