Windows Security Alert Scam

Also Known As: Windows Security Alert tech support scam
Type: Adware
Distribution: Moderate
Damage level: Medium

Windows Security Alert removal instructions

What is Windows Security Alert?

"Windows Security Alert" is a fake error message displayed by a malicious website. Users often visit this website inadvertently - they are redirected by potentially unwanted adware-type programs (PUPs). These apps usually infiltrate systems without consent. As well as causing unwanted redirects, this type of adware collects various data relating to Internet browsing activity and delivers intrusive online advertisements.

Windows Security Alert adware

The "Windows Security Alert" error message states that the computer has been infected and that private details (email logins, banking details, etc.) are at risk. It is emphasised that the 'problem' must be solved immediately by calling the toll-free telephone number ("1-844-826-1198") provided. Victims then supposedly receive help in removing the malware. Be aware, however, that "Windows Security Alert" is fake. None of the listed viruses exist. Cyber criminals merely attempt to scare and trick victims into calling and paying for services that are not needed. Therefore, you should ignore this pop-up and never call the number. This app gathers IP addresses, search queries, websites visited, pages viewed, and other similar data that might be personally identifiable and shared with third parties (potentially, cyber criminals) who generate revenue by misusing personal details. Therefore, the presence of an information-tracking app on your system can lead to serious privacy issues or even identity theft. In addition, this adware delivers intrusive online advertisements. To achieve this, developers employ a 'virtual layer' - a tool that enables placement of third party graphical content on any site. These ads often conceal content of visited websites, thereby significantly diminishing the web browsing experience. In addition, they often redirect to malicious websites - even accidental clicks can result in high-risk adware or malware infections. Potentially unwanted programs must be uninstalled immediately.

There are dozens of fake errors similar to "Windows Security Alert" including Microsoft Office Activation Wizard, Your PC Ran Into A Problem, and Your Computer May Be At Risk - these are just some examples from many. All claim that the computer is infected, missing system files, or damaged in other similar ways. These claims are false. As mentioned above, fake errors such as "Windows Security Alert" are designed only to generate revenue by tricking victims into paying. All adware-type apps are also very similar. By offering various 'useful features', PUPs attempt to give the impression of legitimacy, however, they are designed to collect personal data, deliver intrusive online advertisements and, in this case, cause unwanted redirects. PUPs are useless for regular users.

Another variant of this scam "Microsoft Security Alert", uses a number of +1-844-257-9402:

microsoft system security alert scam variant

How did adware install on my computer?

Adware-type applications are often distributed via a deceptive marketing method called "bundling" (stealth installation of PUPs with regular software). Developers know that most users rush the download/installation processes and skip most steps. Therefore, bundled programs are hidden within the "Custom/Advanced" settings. Skipping this section often leads to inadvertent installation of rogue applications.

How to avoid installation of potentially unwanted applications?

Installation of PUPs can be prevented by taking two simple steps. Firstly, never rush when downloading and installing software. Select the "Custom/Advanced" settings and carefully analyze each step. Secondly, decline offers to download/install additional applications and cancel those already included. The key to computer safety is caution.

Text presented within "Windows Security Alert" error pop-up:

Windows System Security Alert Oops !! Something went wrong with your Windows Dear Windows User, The Website you have recently visited may have downloaded the Malware and Virus on your Windows system.
windows Defender is Suspicious about your Windows System Security.
Your TCP Connection Was Blocked by Your Windows Security System. Your Windows and Chrome has been locked untill we may hear from you to immediately fix this issue.
Please Contact windows Windows Help Desk
Customer Support : 1-844-826-1198 (TOLL-FREE)
Please contact network administration to rectify the issue. Please do not open internet browser for your security issue to avoid data corruption on your registery of your operating system Windows . Please contact Windows network administration department a...rived from the story of the wooden horse used to trick defenders of Troy into taking concealed warriors into their city in ancient Greece, because computer Trojans often employ a form of social engineering, presenting themselves as routine, useful, or interesting in order to persuade victims to install them on their computers.
A Trojan often acts as a backdoor, contacting a controller which can then have unauthorized access to the affected computer. The Trojan and backdoors are not themselves easily detectable, but if they carry out significant computing or communications activity may cause the computer to run noticeably slowly. Malicious programs are classified as Trojans if they do not attempt to inject themselves into other files (computer virus) or otherwise propagate themselves (worm).
A computer may host a Trojan via a malicious program a user is duped into executing files or browsing internet. Please contact network administration department at 1-844-826-1198 (TOLL-FREE)

Another variant of this "Windows Security Alert" scam:

Windows Security Alert scam website

Text presented within this website:

WARNING! The Website you may have recently visited have downloaded the Malware and Virus on your Windows system. Contact Windows Help Desk For Immediate Support and resolve this issue at Toll-Free: 1-844-826-1198. Click on “Report to Windows” to let us know about this issue.

Windows detected major Malware and Virus Download from the Internet. DO NOT TRY TO CLOSE THIS PAGE. Your personal Information like Login User, Password, and Banking Details are may not be SAFE. Contact Windows HELP Desk Immediately to prevent Data Theft on your Windows system. Call Windows at Toll Free 1-844-826-1198 For Immediate Support or Download Windows Security Essentials to scan your Windows PC.

Quick menu:

Adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Windows Security Alert adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.


Download remover for Windows Security Alert tech support scam
1) Download and install   2) Run system scan   3) Enjoy your clean computer!

By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Reimage.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Windows Security Alert ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing Windows Security Alert ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the windows security alert tech support scam, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Windows Security Alert  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing Windows Security Alert ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the windows security alert tech support scam, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing Windows Security Alert ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing Windows Security Alert ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with windows security alert tech support scam removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove windows security alert tech support scam from your computer, please ask for assistance in our malware support forum.

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