Windows Security Alert removal instructions
What is Windows Security Alert?
"Windows Security Alert" is a fake error message displayed by a malicious website. Users often visit this website inadvertently - they are redirected by potentially unwanted adware-type programs (PUPs). These apps usually infiltrate systems without consent. As well as causing unwanted redirects, this type of adware collects various data relating to Internet browsing activity and delivers intrusive online advertisements.
The "Windows Security Alert" error message states that the computer has been infected and that private details (email logins, banking details, etc.) are at risk. It is emphasised that the 'problem' must be solved immediately by calling the toll-free telephone number ("1-844-826-1198") provided. Victims then supposedly receive help in removing the malware. Be aware, however, that "Windows Security Alert" is fake. None of the listed viruses exist. Cyber criminals merely attempt to scare and trick victims into calling and paying for services that are not needed. Therefore, you should ignore this pop-up and never call the number. This app gathers IP addresses, search queries, websites visited, pages viewed, and other similar data that might be personally identifiable and shared with third parties (potentially, cyber criminals) who generate revenue by misusing personal details. Therefore, the presence of an information-tracking app on your system can lead to serious privacy issues or even identity theft. In addition, this adware delivers intrusive online advertisements. To achieve this, developers employ a 'virtual layer' - a tool that enables placement of third party graphical content on any site. These ads often conceal content of visited websites, thereby significantly diminishing the web browsing experience. In addition, they often redirect to malicious websites - even accidental clicks can result in high-risk adware or malware infections. Potentially unwanted programs must be uninstalled immediately.
There are dozens of fake errors similar to "Windows Security Alert" including Microsoft Office Activation Wizard, Your PC Ran Into A Problem, and Your Computer May Be At Risk - these are just some examples from many. All claim that the computer is infected, missing system files, or damaged in other similar ways. These claims are false. As mentioned above, fake errors such as "Windows Security Alert" are designed only to generate revenue by tricking victims into paying. All adware-type apps are also very similar. By offering various 'useful features', PUPs attempt to give the impression of legitimacy, however, they are designed to collect personal data, deliver intrusive online advertisements and, in this case, cause unwanted redirects. PUPs are useless for regular users.
Another variant of this scam "Microsoft Security Alert", uses a number of +1-844-257-9402:
How did adware install on my computer?
Adware-type applications are often distributed via a deceptive marketing method called "bundling" (stealth installation of PUPs with regular software). Developers know that most users rush the download/installation processes and skip most steps. Therefore, bundled programs are hidden within the "Custom/Advanced" settings. Skipping this section often leads to inadvertent installation of rogue applications.
How to avoid installation of potentially unwanted applications?
Installation of PUPs can be prevented by taking two simple steps. Firstly, never rush when downloading and installing software. Select the "Custom/Advanced" settings and carefully analyze each step. Secondly, decline offers to download/install additional applications and cancel those already included. The key to computer safety is caution.
Text presented within "Windows Security Alert" error pop-up:
Windows System Security Alert Oops !! Something went wrong with your Windows Dear Windows User, The Website you have recently visited may have downloaded the Malware and Virus on your Windows system.
windows Defender is Suspicious about your Windows System Security.
Your TCP Connection Was Blocked by Your Windows Security System. Your Windows and Chrome has been locked untill we may hear from you to immediately fix this issue.
Please Contact windows Windows Help Desk
Customer Support : 1-844-826-1198 (TOLL-FREE)
Please contact network administration to rectify the issue. Please do not open internet browser for your security issue to avoid data corruption on your registery of your operating system Windows . Please contact Windows network administration department a...rived from the story of the wooden horse used to trick defenders of Troy into taking concealed warriors into their city in ancient Greece, because computer Trojans often employ a form of social engineering, presenting themselves as routine, useful, or interesting in order to persuade victims to install them on their computers.
A Trojan often acts as a backdoor, contacting a controller which can then have unauthorized access to the affected computer. The Trojan and backdoors are not themselves easily detectable, but if they carry out significant computing or communications activity may cause the computer to run noticeably slowly. Malicious programs are classified as Trojans if they do not attempt to inject themselves into other files (computer virus) or otherwise propagate themselves (worm).
A computer may host a Trojan via a malicious program a user is duped into executing files or browsing internet. Please contact network administration department at 1-844-826-1198 (TOLL-FREE)
Another variant of this "Windows Security Alert" scam:
Text presented within this website:
WARNING! The Website you may have recently visited have downloaded the Malware and Virus on your Windows system. Contact Windows Help Desk For Immediate Support and resolve this issue at Toll-Free: 1-844-826-1198. Click on “Report to Windows” to let us know about this issue.
Windows detected major Malware and Virus Download from the Internet. DO NOT TRY TO CLOSE THIS PAGE. Your personal Information like Login User, Password, and Banking Details are may not be SAFE. Contact Windows HELP Desk Immediately to prevent Data Theft on your Windows system. Call Windows at Toll Free 1-844-826-1198 For Immediate Support or Download Windows Security Essentials to scan your Windows PC.
- What is Windows Security Alert?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extension from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Download remover for Windows Security Alert tech support scam
1) Download and install 2) Run system scan 3) Enjoy your clean computer!
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the windows security alert tech support scam, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
If you continue to have problems with removal of the windows security alert tech support scam, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with windows security alert tech support scam removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious add-ons from Microsoft Edge:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.
In the opened tab, click the "Choose what to clear" button.
Click Show more and select everything, and then click the "Clear" button.
- If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove windows security alert tech support scam from your computer, please ask for assistance in our malware support forum.
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